I didn't know what to expect when I made an appointment for factory scheduled service for my 2022 Honda Odyssey. After the appointment, I can say I couldn't be happier. I was especially impressed by the professionalism, respect, and friendliness shown by George at the service counter. He was patient, answered all my questions, and explained things clearly without talking down to me. I noticed him giving other customers the same level of service while I waited for my service to be completed. Very highly recommended!