I am very happy and satisfied with the service I got today...very efficient...in and out of the shop. Especially Mr. Jin who have very good customer service, courteous and very professional. I highly recommend Winkler Automotive

Thanks to Google and the great reviews that Winkler Automotive had, we stopped there. We had been in Wash DC to help our daughter and her family move, and so were on our way home to Michigan. 8 hour drive ahead of us. And all of a sudden we heard a noise while on the freeway. Pulled off the highway and headed to an unknown, Winkler Automotive. We explained the situation to Mr. Jin Jung, the service advisor at the desk. He was so understanding and friendly to us two out of town people. He told us that they would work on it as soon as a bay was open. We had a seat in the lobby, with comp coffee, tea and granola bars. Within 5 minutes they had our car in a bay. 10 minutes later they came out and told us the problem, which they fixed. Didn't come up with new ones, just fixed the current situation. (What a change for an auto shop!!) . When asked about the bill, Jin replied, "no charge today! Safe travels." We walked out of Winkler Automotive so thankful, so impressed and so blessed. Thanks to Jin and the entire staff. And whoever is Mr. or Mrs. Winkler, please know that Jin Jung is the best customer service rep in the world.

These folks always explain everything thoroughly, leaving nothing out of the equation. They helped my son get his truck back on the road when he was having a terrible time with a shop in Garrett County where he lived. They helped me with my 2017 Mazda in being very honest and showing me everything it needed after an accident. Jin Jung was especially kind and patient in explaining everything and doing whatever it took to offer the best service. If you have car troubles, then you definitely want these guys on your side.

I have been using Winklers for years. Thay always go above and beyond the definition of custom service. I have a 2004 Chevrolet trailblazer with over 140.000 miles , and it's never been in better or capable hands. It's hard to find a repair shop and employees that you can completely trust and feel comfortable with , I have. Thank you again Winklers .

Service was great from start to finish. The service manager installed the windshield wipers himself. Would gladly recommend them to everyone.

Always professional, always helpful, always prompt.

Winkler is fantastic. They are my go-to auto center and I wouldn't trust my car with anyone else. They are quick, efficient, and their frequent deals and promotions always save me money. Also, the staff is wonderful! Always courteous, helpful, and truly skilled. I've been a loyal customer for years now and plan to continue!

Polite and efficient

When ever I have had any concerns with my suv , Winklers has always been there to make prompt repairs, making my experience easy , friendly and completely satisfied with the work and the prices. I definitely recommend Winklers to all my family and friends. Thanks again, see you next time .

I found service as always very professional, handled all problems efficiently and quickly.