CUSTOMER REVIEWS

This is a nice and clean spot to take your car. Dennis is a great mechanic, he is a winning member there. Their pricing is a little more than other shops but you get what you pay for.

Friendly local automotive shop with very friendly staff and transparent vehicle inspection reports. The inspection reports are detailed and include pictures of YOUR car which is increasing helpful to see how bad something is rather than hear about it. I have worked with George and Mary and have never left disappointed. Additionally, there was one instance in which a CV axle boot that was replaced at this shop was having problems without my knowledge. It was only caught when I brought the car back for regular maintenance where Winker Automotive caught it, owned it with no excuses, and fixed it free of charge with no hassle. They also offer discounts to regulars. Any time you bring the car in, it will get a vehicle inspection report as well (including oil changes) which is amazing. Give them a shot.

Really disappointed. I thought they were a well respected company. When I called to inquire about a past service and possibly reconsidering doing the work. They never called back to let me k ow if they would or could do the work!

It is absolutely stunning that an auto shop like this can rack up such favorable reviews on google. This shop makes an excellent case for why google reviews should be taken with a grain of salt. What auto shop would return a vehicle to its customer with a disconnected anti-freeze hose after working on the coolant system. What they did literally ruined my car. Don't be tricked by the favorable reviews. Stay away from this shop.

This is my third experience with Winkler and it’s was an amazing customer service experience. I got to them after a bad experience with another auto and I thank my stars for finding them. Every of the 3 experiences have been extremely rewarding. The first visit was for replacement of rear struts that was done nicely despite me on an international trip because of their customer focused technology enabled system. On this recent experience, my car had scheduled replacement of timing belt and the staff did an excellent job of keeping me informed of progress, transparently owning up and taking full and complete responsibility for an issue/complication that ensued with the repairs and ensuring I had a loner car for the entire duration the repair took. George made regular calls to update me on progress and generally check on on how things are going with the loner. I have nothing but gratitude for the customer focused service. If you are looking for a professional, customer centered auto repair shop in the Montgomery County area, try them and you won’t regret it.

(Translated by Google) Excellent service (Original) Excelente servicio

I have had nothing but great experiences with Winkler. They have provided multiple services for my car and it has been running great. Additionally, I wanted to highlight George's work at the front desk. He has always been incredibly courteous, helpful, and supportive with any problem my car had. I would recommend this shop to anyone, near or far.

Thanks again George for getting vehicle accomplished on time , overall assessment, and a reasonable price!

Great people, great service.

I have taken my green "Pony car" to Winkler several times over the last two years and have not been disappointed. On one occasion, a nearby alternative shop wanted to replace my whole rear axle to eliminate a grinding noise. Winkler instead used a stethoscope to isolate the source of the noise and then replaced the bearings that were the cause. And twice I have had annoying rattles and Winkler found the sources of them and remedied them. Good communication, professional staff, modern trouble shooting and diagnosis skills. You may pay a little more but you are getting quality work. george quinn