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CUSTOMER REVIEWS

We passionately partner with our customers to provide exceptional service for the reliable and safe enjoyment of their road-based means of transportation.


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5

5

Pleasant and professional. Would definitely recommend to anyone around the Gaithersburg area.

5

They changed the plugs and fluids at 60,000 miles, and I wasn't sure how much difference I would notice. Noticed the new plugs right away--idle and acceleration were smoother--and even noticed the fluid change--shifts were smoother, which even my wife noticed as a a passenger--but somehow even though they only changed plugs and fluids the ride was smoother, too! I couldn't figure out how or why, nor could they. Maybe the car was just showing its appreciation for being pampered! The car was starting to feel old, but thanks to the folks at Winkler it feels almost new again!

5

I love this place! I have been going since 2013 and they have become like family to me. They are welcoming, trustworthy, and I know more about my car and it’s required maintenance than I ever expected. I appreciate that they give specific details with videos and descriptions regarding items that need to be fixed or that soon need to be addressed. This allows me to make decisions accordingly. In addition, Mary is incredible! I am grateful for her emotional intelligence that shows up in her customer service and hospitality, and her deep knowledge and understanding of cars, which she shares in helping me to understand the how’s and why’s of my car maintenance when I bring it in. I highly recommend Winkler Automotive!

5

The customer service is Beyond amazing! Mary Ditman made it so convenient for me. I really appreciate her and the service on my vehicle. Thank you

5

Amazing people, very professional. Highly recommended!

5

My 2015 Silverado had an intermittent problem, after trying two other shops, Winkler had the patience to drive with me in the truck and successfully diagnosed the problem, just a couple days later the problem was fixed.

Thank you, Tom! Your Silverado was certainly one of those vehicles that can challenge at times, something we love to have! We are so grateful for your patience, allowing us to keep your truck overnight, and how you took the time to drive with our staff until we finally found what was wrong with it. Who would have thought it was in the brakes! It was a distinct pleasure getting your truck fixed up. We really enjoyed having some great conversations with you, too! Hoping to see you again for your next service.

- Winkler Automotive
5

Winkler provides 10/10 service! They were able to fit me in with tight notice. I took my car in for a state inspection and they clearly explained everything the car needed and were able to get the work done within a day. I've recommended Winkler to family due to their great service and work!

Thank you for writing such a great review, Adrian! All of our Maryland State Inspections are performed by our ASE Certified Master Technicians. We're happy to have gotten your car through the inspection process. It's always a pleasure speaking with you, too! We hope you’ll think of us for your future service needs.

- Winkler Automotive
4

Thank you for the review, Nachiket!

- Winkler Automotive
5

Just completed another great experience at Winkler! We have been using them for many years and have always found them to be very professional, reasonable and trustworthy! Great work on both our Honda and Audi! Thank you Mary and the whole team!!

Thank you so much, Alan! It's always a pleasure to talk to you and your family, and work on your SUVs. We thank you for your loyalty over the years, especially now that you've moved further away but still come down to see us. It's heartwarming to know we've done good by you. We are here for you!

- Winkler Automotive
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