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4

A tricky circuitry problem returned on my Dodge Caravan after we believed it was fixed. Of course, when I took it in the second time, the problem decided not to reoccur for the folks at Winkler. Instead of just giving it back to me until it happened again, they redid the work from the previous week at no charge. So far, so good. George, D.J. and Dave are top notch people and work hard to keep Winkler the epitome of auto service excellance in Gaithersburg.

5

Experience at Winkler was perfect, as always. Prompt service (I had an appt.) and everyone is so nice. Highly recommend bringing your car to these folks!

5

An honest, friendly auto shop.

5

Once again, Winkler Automotive was there when I needed them. Great customer service and quality workmanship.

5

As always, good service was received and service was done in a timely manner. The staff is very professional and very personaable and nice.

5

We have been bringing our cars to WInkers for years. They represent the best in customer service. Just recently, I needed an emergency tire repair and had to drop off my car near Winkler's closing time. The person behind the desk kept the shop open for some extra time so that I could stand inside (it was cold/dark outside) in the heat while I waited for my ride. Incredible place - I will keep going there as long as possible.

5

As always I had a great experience when I took my car in for an oil change. The team reminded me that I was getting close to $60K and I would need some additional service at that point. They made sure to make a note so the next time I'm in they can help me with those services. With everything I have to remmber it's great that I have help with my car.

5

This garage has exceptionally good value for major scheduled maintenance work. Every other place I've been to for decades has started with a base quote of about $400 for 75,000 mile work, so you would pay at least that amount plus pay for anything else they could find. Here, you only pay "a la carte," which means that you only pay for what you actually need done, so the cost was less than half what I expected. It was a very pleasant surprise!

1

There's hidden fee in the final bill. Although not a big amount I don't feel good about this. They were also trying to offer me totally unnecessary services and charge thousands of dollars for a normal inspection, -- definitely an overcharge! Will never come back again!

5

We now have a 2008 and a 2011 both DTS's When they are out of warranty we will be back to see you for service and or repairs. Thanks.

Just a Reminder, Winkler Automotive can perform ALL your car's maintenence and honor your extended warranty's.

- Winkler Automotive
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