Google Reviews
Site Reviews
MARK S
6/23/2010
DemandForce
I've been brining my car to Winkler Automotive for about 3 years, and I have always had a positive experience. They don't try to upsell service, and have well qualified mechanics.
SHAFER S
8/1/2010
DemandForce
New alternator and battery. Service was great as always. Shafer
BERNARD G
8/4/2010
DemandForce
Have used Winkler Automotive to service and repair every car I've owned for decades -- always outstanding service.
FRANK K
8/13/2010
DemandForce
The service provided is superior to any other service company. Mr Winkler ensured that I received prompt and timely service ensuring that I could get other matters completed.
RON and EILEEN H
8/19/2010
DemandForce
We have been taking our vehicles to ""Winkler Automotive"" for over 25 years and have always had excellent service performed and when we picked up our vehicle we never doubted that what needed to be serviced or repaired was done correctly and felt secure that whatever work was performed was done with upmost care. George and the people he has working for him either at the service desk or the mechanics have always been courteous and explained exactly what was wrong and what needed to be done to correct it. We never felt like any work was done that didn't need to be done. If something was OK for now but may need to be done in 5,000 miles or so we were given the choice to do work now or later,unless it was a saftey issue and then George, Dave or whoever was at the service desk explained that to us. If you are looking for a place to take your vehicle for routine service or major repairs then ""Winkler Automotive"" is the place you want to go. Words from satisfied customers for over 25 years. Ronnie and Eileen Haggart
WILLIAM/FRANCIS D
10/3/2010
DemandForce
Always do a great job looking out for my cars. Never leave a screw unturned.
Anonymous
10/19/2010
DemandForce
I took my car in for an oil change while you wait service. Shortly after my car went to the service bay out came a technician with information about my car - the belts were worn and at some point they would need to be replaced. I thought that I was stuck in the waiting area but I was offered a ride home. So I got the oil change and had the belts replaced and picked up my car later in the day. I am a steady customer of Winklers because they do fine work and they treat each customer as an important person.
ROBERT S
11/10/2010
DemandForce
Great service, honest people. Very friendly.
SCOTT W
12/18/2010
DemandForce
Prompt & courteous service for my Audi's broken window regulator and thank you for harboring my car in your bay overnight. Window rattles on bumps now though.
JOHN T
2/13/2011
DemandForce
I have been a customer of Winkler Automotive for over 20 years, and I have NEVER been disappointed with the quality and fairness of their work. You can waste a lot of time trying other shops...don't bother. Winkler Automotive is the BEST in the area.
JOHN C
4/27/2011
DemandForce
As usual, the appointment was easy to make, the service writers were pleasant and knowledgeable, & the work was done quickly & was reasonably priced. Winkler's is always a pleasure to deal with.
JOHN H
4/27/2011
DemandForce
Dave an DJ did a great job and even drove me back home and picked me up when my car was ready
DAN R
4/30/2011
DemandForce
Phil went out of his way to make sure our vehicle was serviced correctly, with the correct part even at his own company's expense. They were also very accomodating with pickup and dropoff service. i would recommend WInkler to anyone.
MARK H
5/8/2011
DemandForce
Been using Winkler for years and am always very pleased with their service. They are honest, do great work, and are reasonably priced.
MARY S
5/9/2011
DemandForce
Everything was explained to me thoroughly and work was done while I waited. I am always pleased with the service provided and trust them that all work done was necessary to keep my car in top running condition. I highly recommend them to anyone looking for good quality maintenance for their cars.
Anonymous
5/10/2011
DemandForce
The scheduled work on my car was completed as promised and the cost was far below the dealership. George and Dave (sorry) I don't know the others names are very pleasant to deal with. I am saying ""goodbye"" to the dealership (not that they were unpleasant) but the fees were too high.
BILL R
5/14/2011
DemandForce
We now have a 2008 and a 2011 both DTS's When they are out of warranty we will be back to see you for service and or repairs. Thanks.
BOB Y
5/14/2011
DemandForce
In a word, YES! Make that a resounding YES! I have been a customer since 1998 and have NEVER had a bad experience there. Indeed, one time they accidently damage one of my floor mats (really, it was nothing) and when I came to retrieve the car, George Winkler walked with me to it and pointed out the damage they had done. Remarkable. They fix things right the first time and at a very reasonable price. While I live less than 5 miles away, I would travel 30+ miles just to have them service my vehicles.
CHARLES D
5/16/2011
DemandForce
This garage has exceptionally good value for major scheduled maintenance work. Every other place I've been to for decades has started with a base quote of about $400 for 75,000 mile work, so you would pay at least that amount plus pay for anything else they could find. Here, you only pay ""a la carte,"" which means that you only pay for what you actually need done, so the cost was less than half what I expected. It was a very pleasant surprise!
CHRISTINA H
5/23/2011
DemandForce
As always I had a great experience when I took my car in for an oil change. The team reminded me that I was getting close to $60K and I would need some additional service at that point. They made sure to make a note so the next time I'm in they can help me with those services. With everything I have to remmber it's great that I have help with my car.
Anonymous
5/24/2011
DemandForce
We have been bringing our cars to WInkers for years. They represent the best in customer service. Just recently, I needed an emergency tire repair and had to drop off my car near Winkler's closing time. The person behind the desk kept the shop open for some extra time so that I could stand inside (it was cold/dark outside) in the heat while I waited for my ride. Incredible place - I will keep going there as long as possible.
LINDA D
5/26/2011
DemandForce
As always, good service was received and service was done in a timely manner. The staff is very professional and very personaable and nice.
BRAD B
5/28/2011
DemandForce
Once again, Winkler Automotive was there when I needed them. Great customer service and quality workmanship.
ANN S
5/29/2011
DemandForce
Experience at Winkler was perfect, as always. Prompt service (I had an appt.) and everyone is so nice. Highly recommend bringing your car to these folks!
Anonymous
5/29/2011
DemandForce
An honest, friendly auto shop.
LEE F
6/2/2011
DemandForce
A tricky circuitry problem returned on my Dodge Caravan after we believed it was fixed. Of course, when I took it in the second time, the problem decided not to reoccur for the folks at Winkler. Instead of just giving it back to me until it happened again, they redid the work from the previous week at no charge. So far, so good. George, D.J. and Dave are top notch people and work hard to keep Winkler the epitome of auto service excellance in Gaithersburg.
Anonymous
6/3/2011
DemandForce
We've been taking our cars to Winkler for around two years. They're helpful, informative, up front about estimates, and have repeatedly gone the extra mile to ensure that their work will last.
GARY D
6/7/2011
DemandForce
I have had my cars serviced by Winkler for quite some time now and have always been satisfied with the service. Communication has also been top notch as well. I am confident repairs and maintenance will always be completed properly every time I leave any of my cars.
FRANK K
6/11/2011
DemandForce
Always get it right and at a reasonable price
GARY C
6/14/2011
DemandForce
What a terrific crew at Winkler. Thank you so much for all your help.
GILBERT B
6/14/2011
DemandForce
What can I say, I will always bring my automobiles to Winkler for service or repair. The car was in the shop overnight because the antifreeze leak was only present when cold, problem solved next day. We are back on the road again. Great job guys, and as always great service. Thanks
Anonymous
6/25/2011
DemandForce
Very pleased with work and customer service. Would highly recommend Winkler!
JOHN C
6/27/2011
DemandForce
As usual, Winkler's did an excellent job on my vehicle. Communication with the customer is always great, too.
RON and EILEEN H
7/1/2011
DemandForce
As always your service was excellent and we appreciate the time and attention everyone at Winkler pays to not only our vehicles but to Eileen or myself when we bring a vehicle in for service or just call for a bit of advice. We recommemd Winkler to many or our friends and will continue to do so.Thanks for all that all of you continue to do.
MARY C
7/5/2011
DemandForce
Everyone was very polite and helpful. I am handicapped and my friend picked up my card and they she said they were excellent. I assume all the requested services were taken care of and the coupons enclosed were honored. Very reasonable.
CHRISTINE and ANTHONY D
7/8/2011
DemandForce
We have been going to Winkler for a few years now. It started with a much-need oil change and now we take our cars to them for everything. Dave and George are always friendly and courteous. I never feel as if they are selling services that we do not need. Their quotes are never far off from what we actually end up paying. The cars are always ready whenever they say they are and we never have to wait more than 2 business days. I also like the email reminders of when services are due. We also like the fact they also have a courtesy shuttle.
PAULINE B
7/8/2011
DemandForce
I have been taking my cars to Winkler Motors for the past few years and I always find them to be very efficient and respectful. They take their time in addressing the issue and explain completely what needs repair or doesn't. They exhibit honesty and integriy and treat all customers (male/female) the same! Prices are reasonable and have been and will continue to recommend them to my friends.
TIM L
7/20/2011
DemandForce
they have allways treated me great this is the only place my volkswagon goes i recomend them with out reservations to all my friends dave is real pleasent, but i don't think he is as good a golfer as he thinks
GARY D
7/23/2011
DemandForce
As usual I am very satisfied with the service Winkler Automotive provides. You always let me know what is needed before any work is done and the work is completed as promised. Thank you, Gary Delavigne
DAVID and ALMA D
7/26/2011
DemandForce
Air in the brake line discovered, bled off by Winklers. My wife noticed the difference. She is the one who drives the M-B. Thank you. And Thank You for the ride home and the pick-up from my home to Winkler's shop.
Anonymous
7/27/2011
DemandForce
Don't know how many years I have been going to Winkler's for my automative needs, but I have never been disappointment. The Winkler team is courteous and helpful, and never demeaning.
JERRY B
7/29/2011
DemandForce
Since the late '80's, Winkler Automotive has serviced all of my automobiles, both new and used, including one driven by a hard charging teenager. Without fail, I have always been satisfied with the honest trouble-shooting and the excellent and dependable repair work. I have recommended Winkler's to friends who are also very satisfied with the service provided.
Anonymous
8/1/2011
DemandForce
Winkler Automotive recently performed service on my vehicle. Their customer service is unmatched from any other auto repair center that I have dealt with. I consider their recommendations as very reliable and trustworthy. I would highly recommend Winkler Auto Service Center for vehicle maintenance and/or repair.
KAYHAN A
8/2/2011
DemandForce
I was referred by a friend and experienced a first class personalized service. Cost of repair was fair and service performed promptly. Thanks again
Anonymous
8/7/2011
DemandForce
they were professional and effecient. i've been doing business with winkler for years and have always been impressed with their service!
Anonymous
8/9/2011
DemandForce
No problems, quick service, and great customer service. Absolutely no complaints.
CLYDE H
8/10/2011
DemandForce
There is no other place I would go to have our vehicles serviced. It's not just about the quality of the auto service, which is outstanding, George, Dave and JD(glad to have him back) know me and my family. They always go above and beyond was needed to look out for our needs. Thank you, thank you!!!!!
Anonymous
8/12/2011
DemandForce
I trust Winklers and am grateful to Winklers for keeping me from being scammed. Winkler advised me I did not need brakes. I was advised by my car dealership I needed them.
Anonymous
8/13/2011
DemandForce
As always the service at Winkler was quick and as promised.
ROBERT M
8/18/2011
DemandForce
Quality service. I'll be coming back.
Anonymous
8/19/2011
DemandForce
I've yet to have a bad experience at Winkler's - honest, fair service.
PAGE S
8/19/2011
DemandForce
Have been getting my Mazda 6 serviced at Winkler's for the past two years. I used to take my car to the dealership, but I found that every time I took it in, they miraculously found something expensive wrong with it (even when I took it in for its regular oil change). Winkler's is in my neighborhood, so I decided to check them out. I'm happy to say that they have always done excellent work at a reasonable price (at or under the estimate), and they have never surprised me with ""a broken Johnson rod"" or some other expensive repair. The only drawback is that they have no evening or Saturday hours, so it's sometimes difficult to schedule work. Otherwise, I've always found them to be first-rate.
Julia Scherschligt
8/31/2011
DemandForce
LOVE these guys. On a couple of occasions I've gone elsewhere, thinking ""it's only an oil change"" or ""I should go to the tire shop for tires"" I regret it immediately. The staff at Winkler are courteous without being smarmy, informative without being insulting, and thorough without doing more than necessary. Fantastic.
LARRY C
9/2/2011
DemandForce
D.J. was wonderfully helpful. Great to see him again too! Larry Chaitkin
DOUGLAS A
9/7/2011
DemandForce
Oil changes are a no brainer at any repair location but it is the nasty problems that crop up that Winkler Automotive really shines. I have had two nasty problems that could have cost me a bunch but as it turns out Winkler located the problems in short order, took me into the shop an showed me the problems and then made the repairs as I waited. They are a First Class Operation.
ROBERT H
9/8/2011
DemandForce
Winkler Automotive is great!!, They have reasonable prices, way better than a dealer and my truck runs great. Thanks guys..
RON and EILEEN H
9/8/2011
DemandForce
Just wanted to Thank You for all the great service over the years and for the Holiday gift toward our next service. Van not ready for service yet but will schedule when it is due. Hope all of you have a very Merry Christmas and a wonderful New Year. See you soon. Ronnie and Eileen
Anonymous
9/8/2011
DemandForce
My experience with Winkler Automotive was superior. The staff were all courteous and professional. They were reliable and I felt comfortable that they performed their jobs with my interests in mind and with an interest to give the best service they could for my vehicle. They are
ROBERT D
9/9/2011
DemandForce
Once again, Winkler was there when I needed them - to identify and promptly fix an issue that could not wait. Reliability and a customer-satisfaction culture sets them apart from other shops I've dealt with over the years. I would (and have) recommend them to a friend!
JERRY B
9/10/2011
DemandForce
Once again, I am pleased with the attention and service given my '05 Chrysler Pacifica by Winkler's technicians. Having had the 120,000 mile service, I am confident that there is at least another 60,000 miles to go before I consider purchasing a replacement.
BILL R
9/11/2011
DemandForce
Always feel I am getting the right service at a fair price.
GILBERT B
9/13/2011
DemandForce
Thanks again guys for the excellent service and professionallisom. As always you are my first choice when it comes too my automobile repairs.
KURT S
9/14/2011
DemandForce
Great service, nice people behind the counter, service done quicker than expected and much less expensive than the dealer I've been using. I think they are a keeper.
LAURA and TOM K
9/16/2011
DemandForce
Recently had my minivan in for a bunch of repairs and Dave and crew were hard-working, efficient and took good care of my needs. Also did great brake work on my younger son's truck recently. Fair pricing, on-time delivery, and we continue to have great confidence in Winkler's after 20 years of service.
BOB G
9/21/2011
DemandForce
As always for the past 20 plus years. We are quite satisfied. George and company always tell you what is going on and what it costs up front to fix. The best in the area. BOB
JULIAN G
9/24/2011
DemandForce
informal. very professionaltive service for 60k servicing
THOMAS G
9/25/2011
DemandForce
AS USUALLY, EXCELLENT SERVICE, COURTEOUS, ON-TIME, KEPT INFORMED.
FRANK K
10/1/2011
DemandForce
Always get what I expect
JEFF F
10/4/2011
DemandForce
I couldn't ask for a better car repair business to bring my cars into for repair. I have received nothing but professional, courteous, and great service from Winklers for so many years. I hope they never go out of business!
JULIAN G
10/11/2011
DemandForce
good and quick service. very reliable
MARY H
10/14/2011
DemandForce
Excellent work and very knowledgable personnel
RAUL C
10/16/2011
DemandForce
Execellent service and the car was done in one afternoon
BARBARA J
10/22/2011
DemandForce
Pleasant, helpful. Work done in a timely fashion. Would reommend to others!
KING-MON and SHANNA T
10/24/2011
DemandForce
I am very happy with your service, thanks.
Anonymous
10/26/2011
DemandForce
Job was completed on time. Friendly staff. Keep up the good work!
DAVE Q
10/26/2011
DemandForce
Excellent, timely service. High quality workmanship. Very trustworthy.
ART J
10/29/2011
DemandForce
BROUGHT MY FIRST CAR IN FOR ROUTINE SERVICE AND CLEAN-UP. WHEN READY, BROUGHT IN THE SECOND CAR FOR THE SAME ATTENTION. BOTH CARS NOW RUN GREAT AGAIN AND ALSO HAVE THAT NEW CAR LUSTER AND SHINE. WORK DONE VERY QUICKLY,AND PROFESSIONALLY AND APPRECIATED THE FRIENDLY SHUTTLE SERVICE WITH A SMILE. NO QUESTION BUT I'LL BE BACK WHEN THE NEED ARRISES.
MIN M
11/1/2011
DemandForce
very friendly and fast service.
DONNA R
11/3/2011
DemandForce
Winkler Automotive is the only place I will take my car for service. They are extremely knowledgeable. They always take the time to explain everything to me and answer all of my questions. I have been going to Winkler Automotive for about 8 years and will continue to give them my business because I can trust them 100%.
John Tomlin
11/3/2011
DemandForce
I've been a customer of Winkler's for over 20 years and I have NEVER BEEN DISSATISFIED with any of their work. I generally tend to keep my cars for a long time and the folks at Winkler's have kept them in top-notch shape. The prices are fair and the customer service is superb. I would not go any place else!!!
BOB Y
11/3/2011
DemandForce
In a word, YES! Make that a resounding YES! I have been a customer since 1998 and have NEVER had a bad experience there. Indeed, one time they accidently damage one of my floor mats (really, it was nothing) and when I came to retrieve the car, George Winkler walked with me to it and pointed out the damage they had done. Remarkable. They fix things right the first time and at a very reasonable price. While I live less than 5 miles away, I would travel 30+ miles just to have them service my vehicles.
ROBIN F
11/5/2011
DemandForce
This was my first trip to Winkler based on a recommendation from a friend. I'll be going back. They offer shuttle service, which makes it super convenient. The staff was nice. They did great work at an affordable rate.
JERRY B
11/10/2011
DemandForce
As always, great repair - great service.
Anonymous
11/13/2011
DemandForce
I had a rear suspension issue, and Winkler Automotive was able to resolve the issue the same day. Great shuttle service.
Anonymous
11/14/2011
DemandForce
The staff greet me by name when I walk in. They are fast and do good work. Wonderful experience.
DR. ALBERT Z
11/17/2011
DemandForce
My visit to Winkler's yesterday was my first. I doubt that it will be my last. Everything about the place..the service people, the cleanliness, the well-appointed waitihg area, the prompt service....all gave me good vibes. I thank you for making my morning a pleasant one......
ART S
11/28/2011
DemandForce
Some initial concern about how the estimated price got to $165 after the $50 performance test. Final price of $131 was agreed upon.
MARY H
12/1/2011
DemandForce
D J and Dave are very good with clients and makes sure your car is running in top shape.
WILLIAM H
12/4/2011
DemandForce
I have been going to Winkler for years to service my vehicles. They are friendly and always accommodating. I usually try to take advantage of the many specials they run.
DAVID L
12/8/2011
DemandForce
The guys did a great job. Service advisor Dave was great to work with. Unfortunately the part was expensive, but I knew that before this. Not a fault of theirs. They did an honest diagnostic and got my vehicle in and out quickly. They even gave me a ride home from the drop off. Would recommend!
JOAN C
12/12/2011
DemandForce
Great place for auto service! Keep up the good work and service. Ted Hall
CINDY and JOHN H
12/15/2011
DemandForce
As always...excellent service! I travel all the way from Hagerstown to have my car serviced here. Staff is always extremely helpful and pleasant.
TERRY H
12/21/2011
DemandForce
Winklers has been my choise for auto service for over 20 years. As always, this visit was very professional and very informative about the present and future condition of my current automobile. I have and will again recomend their auto service to many of my associates.
LAURA and TOM K
12/23/2011
DemandForce
I am a long-time customer (20 years+) of Winkler, which has worked on 8 cars of ours over time. I was just in with some new problems on my 2003 mini-van and received excellent service and advice from the company. I find Winkler does a much better, and less expensive, job than my dealer or other places I have been used in the past. I trust them and their work and I highly recommend Winkler.
FRANK K
12/27/2011
DemandForce
I am sure that the wheel cover loss becomes a pain after awhile. In the future. I will ensure that the covers are on tight. I wish Saturn had made a better product.
ROBERT D
12/29/2011
DemandForce
As usual, Winkler's can be counted on for high quality service at a reasonable price. I recommend them to all my friends.
KEVIN K
1/8/2012
DemandForce
As always, exceptional servicea was provided.
TERRY D
1/12/2012
DemandForce
Excellent, professional, and efficient service as always!
WILLIAM/FRANCIS D
1/13/2012
DemandForce
Excellent service. Friendly staff. Timely. What more can I say?
Anonymous
1/19/2012
DemandForce
I can never say enough to express how awesome this team is and the service they provide is way beyond stellar!! I would never take my vehicle anywhere else!
Anonymous
1/20/2012
DemandForce
As usual you handled checking out my car efficiently in spite of the fact that I didn't have an appointment. I am confident that if the problem resurfaces, you'll get to the bottom of it.
RONALD M
1/21/2012
DemandForce
The entire team was excellent. I was referred to Winklers by a friend, I guess I owe him a beer. My wife had the tire pressure checked in her SUV at another local garage and they told her that she had a major problem. Just from sight, they told her that she needed to replace the struts and ball joints, causing her to panic. I was highly speculative. I took the vehicle to Winkler's for a second opinion. The Winkler team did a complete test and analysis of the entire front end. They reported that the entire front end was in excellent condition and I did not need to do anything. This kind of honest service has made me a customer for life. Finding a mechanic that you can trust is AWESOME!!!!? I would recommend Winkler's Automotive.
Anonymous
1/24/2012
DemandForce
My husband and I have been bringing our cars to Winkler for several years now. Although we live in Bethesda, the honesty, fairness and professionalism of the ""Winkler experience"" make the trip to Gaithersburg well worth it. In forty years of owning cars, Winkler Automotive is the only car maintenance/repair company that has not tried to, or actually succeeded in charging me outrageous prices for what turned out to be unnecessary work on my car. My husband and I highly recommend Winkler without hesitation!
DAVID L
1/25/2012
DemandForce
Did a great job solving an intermittent engine stutter. I was super happy with the outcome and price. I will definitely be returning for any more service needed.
THOMAS S
1/26/2012
DemandForce
I have been a loyal customer for about 20 years and it is great to see DJ back in the shop. DJ was as always courteous, professional and very helpful in checking my vehicle's history at Winklers to determine what needed to be performed and to prevent unnessary service. My vehicle has almost 120 thousand miles and is still going strong.
KURT S
1/31/2012
DemandForce
I've been to Winkler twice now and both times the service has been quick and very reasonably priced, when compared to the dealer I use to go to.
MATT O
2/1/2012
DemandForce
I was able to get an appointment when I needed, and all the work was done to my satisfaction. I dropped off early and picked up late - very convenient. I continue to refer friends to Winkler's
BARBARA J
2/3/2012
DemandForce
Great service, as usual. Kept informed of car's status in a timely manner. Car working awesome. Thanks!
DIANE and JACK M
2/4/2012
DemandForce
still need to schedule alignment. thanks for taking care of me and the sable
MARY H
2/17/2012
DemandForce
Always glad when Winkler fine ossible before it happens.
JUDITH D
2/19/2012
DemandForce
Although I chose to not have Winkler ultimately repair my vehicle (due to the cost of it), I feel confident that the assessment I received was honest and accurate. Everyone was also very knowledgeable and even suggested how I could sell my car for a down-payment on a new car. I live in Baltimore but will certainly make the trip to Winkler in the future for car care needs that arise. Two thumbs up!
DEAN and ALISON L
2/19/2012
DemandForce
I recently took my vehicle in for a winter maintenance package. While performing the inspections, they found some other things that needed to be done. They contacted me and requested permission to do those things before starting the work. They ran into a snag that looked like it would cost more than what they originally quoted so they called me again. I agreed and they continued their work. I was pleasantly surprised when I picked up my vehicle, I was only charged the original price quoted to me. It turns out the work didn't take as long as anticipated.
Anonymous
2/26/2012
DemandForce
The staff understands that the customer is the most important part of the service. Dave is very conscientious about making sure that the customer understands the work that is needed and why. In over 20 years, I've never felt that I had been ""sold"" something I didn't need. In fact, I have often been told that something I thought needed fixing, and would have paid for, didn't need the work. That is honesty.
SHERRI C
3/3/2012
DemandForce
I am glad I found Winkler....I know I can always trust them and that gives me peace of mind : )
FRANK K
3/6/2012
DemandForce
Above and beyond as always. Mr Phillip is helpful and will make a great member of the Winkler Team
JANICE B
3/6/2012
DemandForce
The entire Winkler Automotive Team is wonderful and knowledgeable. This is the best repair company I've dealt with. I highly recommend them to all of my friends, etc. I will definitely come here for all of my future cars. Thanks,
BRAD B
3/15/2012
DemandForce
I've been using Winkler Automotive since 1982, and I've NEVER been disappointed. They always take the time to explain what is needed to keep my vehicles in top running order. They've been a part of our family for so long we can't imaging going anywhere else.
MARY S
3/17/2012
DemandForce
I am always pleased with the work you do and appreciate your explaining things I don't quite understand. I feel like you genuinely care about my safety. I was pleasantly surprised that you were able to replace the handle on the front door - passenger side. I also appreciate the cleanliness of your premises. Thank you for caring.
BERNARD G
3/19/2012
DemandForce
Excellent service as usual -- George and Dave always friendly, courteous, and efficient.
Anonymous
3/19/2012
DemandForce
Diagnosed my car's problem and fixed it. The old car runs like new again. Only reason I did not rate 5 stars is that the windshield wiper I asked Winkler to put on for me came lose after 10 minutes of use during a rain storm.
JOHN S
3/20/2012
DemandForce
Thank You Very Much, my truck is runnning better than ever!
Anonymous
3/20/2012
DemandForce
you have the wrong name on this account. I own a Nissan Cube Pat Dorney
DAVID and ALMA D
3/22/2012
DemandForce
Knowledge, honesty and integrity at Winkler Automotive are a throwback to days when home doors were left unlocked.
ROBERT D
3/26/2012
DemandForce
With many years experience with Winkler Automotive, I can offer a strong recommendaton that they are trustworthy, know their business and expremely customer-friendly.
LEE F
3/27/2012
DemandForce
I've taken my cars to Winkler for many, many years and have always been satisfied with every aspect of their service, from drop off to pick up. The curteous and friendly people at the front counter always give me a detailed analysis of what the problem is and what will be done to fix it and the likely cost. It's obvious that George Winkler selects top notch people and instills his quality values in them.
DAVE Q
3/30/2012
DemandForce
I brought my car in for a routine oil change. While conducting the service, Winkler discovered a leaking water pump. The pump was replaced within an hour, and saved me from a breakdown on the highway. I continue to be impressed with the quality of service, and highly recommend Winkler Automotive.
CARLOS A
3/30/2012
DemandForce
Excellent service. Dave was great in getting the job done.
Anonymous
4/3/2012
DemandForce
I needed to have my 2002 Ford E350 Passenger van serviced and checked out in order to take an unplanned out of state trip the next day. I called in the morning, the service manager told me they would take care it that day and they did. In fact, I was a bit late coming to pick up the vehicle and the service manager, Phil, waited for me. This is typical of the great service I have experienced over the years at Winkler Automotive Service Center.
MICHELLE B
4/4/2012
DemandForce
This is the second time I have come to Winkler Automotive and each time I have had great service. I will continue to come here to get service and will recommend this place to anyone who is looking to get work done on their car!
DOUGLAS A
4/7/2012
DemandForce
The staff was very helpful and provided a quick fix.
ROBERT and JOANNE C
4/9/2012
DemandForce
Good and quick service fit to my availability (I work in Alexandria, VA and start at 6 am so I am limited as to when I can get my car in for service.
DOUG E
4/10/2012
DemandForce
These guys are awesome. They know there stuff! They are polite and efficient. I use to work in the office just above them (many many years ago) and the building would shake when the trains came by. My former boss always had his service performed by them. Sadly, I have vehicles requiring more repairs so I'll be back |/ Hey, way cheaper than buying a new car.
WILLIAM H
4/17/2012
DemandForce
Went in for a oil change and service was friendly.
JOHN S
4/18/2012
DemandForce
My vehicles only come to Winkler, Thanks for good and honest work!
CHARLIE C
4/19/2012
DemandForce
I hope the service continues to be a positive experience. Too many shops are staffed with parts replacers instead of mechanics.
RON and EILEEN H
4/20/2012
DemandForce
Once again as always my last service visit was a pleasant experience and everything was taken care of in a professional way. Thanks again George, Dave, Phil and to all the service technicians at Winkler Automotive.
Anonymous
4/24/2012
DemandForce
Excellent customer service - kept me posted on the progress of my repair. Great experience.
BILL R
4/27/2012
DemandForce
Fast and efficient oil change.
DEAN and ALISON L
4/28/2012
DemandForce
Winkler Automotive always provides good reasonable service no matter how simple or complicated the repair is.
JACK P
4/30/2012
DemandForce
Could not have been better
BRUCE A
5/1/2012
DemandForce
Won't be going back to the dealship any more. The sercvice and lhonesty displayed by the stafff is beyond compare.
KELLI M
5/2/2012
DemandForce
Great, friendly service and affordable prices.
GERRY/BONIE K
5/3/2012
DemandForce
Excellent prognosis and the repair price was reasonable and the work was done well. I'll be back.
Anonymous
5/5/2012
DemandForce
As usual, they go above & beyond. They've been taking care of our cars for more than 20 years!
DAVID S
5/6/2012
DemandForce
It was late in the afternoon, yet DJ managed to look at my car (nails in two tires), get two new ones, and still have me out the door in just over an hour! This is just one reason I have continued using Winkler's for the past 6 years.
HAROLD B
5/6/2012
DemandForce
Service was well done and got me back home early. Thanks
HELENE K
5/8/2012
DemandForce
As usual, the service was excellent, professional and complete. I was told what was needed and the cost before the work was performed.
JEFF F
5/12/2012
DemandForce
I was pleased to receive such professional, technical assistance. I always receive the proper care and attention to my vehicles whenever I need routine or other fehicle maintenance. It's a pleasure doing business with George, Dave, DJ, and the crew at Winklers.
JEFF F
5/14/2012
DemandForce
I couldn't be happier bringing my automobiles to Winklers for service, including routine maintenance. I appreciate their honest estimates and knowledge of the work needed to be performed, which helps the customer make informed decisions. A very well run business, top to bottom.
THIRU G
5/15/2012
DemandForce
Had a courteous and prompt service.
THOMAS M
5/29/2012
DemandForce
The best experience in auto repair that have ever had. I have found my new mechanic!
ROGER S
6/5/2012
DemandForce
Thanks again Winkler for the fast, friendly and affordable service!
BILL R
6/5/2012
DemandForce
Fast oil change
nan
6/5/2012
GooglePlus
This place is top notch in my book. I am a former Marine injured in OIF and have had to take vehicles to shops around the country at many different times. George, Dave, and their technicians were all extremely friendly, supportive, kind, fair, and caring. Not only did they do the work required to my truck but found an additional problem and helped me fix that as well while minimizing the cost coming out of my pocket. They are very knowledgeable in what they do and offer a shuttle service to those within distance of their shop which is almost unheard of in this day and age. Needless to say my vehicles have found a new home for all repairs and maintenance from here on out, and a strong word of mouth reference from me to any I find needing auto repairs.
JERRY B
6/6/2012
DemandForce
After the ""check engine"" light was on for several days, I took the car in for service. Since it appeared that the gas cap was the culprit, it was tightened and the light went away...that is until I purchased more gasoline, when the light reappeared. The gas cap was then replaced with a new one, but that didn't work either. The idea was to isolate the inexpensive possibility. Finally, the nitrogen smoke machine was used and a leak was found atop the fuel tank around the fuel pump module. The smoke machine is costly, but no where near as costly as removing the fuel tank to install a new module. However, considering the potential of a fuel delivery failure and possible fire hazard while far away from home, it was more comforting to have the problem resolved. Thanks to the technician and D.J.
nan
6/7/2012
GooglePlus
Winkler Automotive came highly recomended through a friend of mine who had been going there for years. After taking my car there for the first time I feel that I was treated fairly and kept in the loop through every step of the process. I even had dealer warranty service performed there and was told that some of the work recomended by the dealership was not necessary, saving me a bundle. The work was also completed in a timely manner, saving me the headache of being without my vehicle. I must recomend this shop to anyone in the area.
KONRAD K
6/13/2012
DemandForce
I have been bringing my car to Winkler for almost a year now. Whether it's an oil change or a more complex mechanical issue, the guys at Winkler are always helpful. Their work is of the highest quality and standards. They are very courteous and it's a pleasure to interact with them. I will recommend them to anyone.
DONALD G
6/13/2012
DemandForce
Another excellent experience at Winkler.
LUTHER S
6/14/2012
DemandForce
when ever i need to get the job done right, i always go to winkler, i trust their judgement and honesty.
Anonymous
6/14/2012
DemandForce
Personnel are courteous, service is timely. A-1.
Frederick Shultz
6/18/2012
DemandForce
Winkler Automotive has been caring for my 2000 Ford F250 Super Duty diesel pickup for ten years. I simply would not take it anywhere else. I have absolute faith and confidence in them to have my best interests at heart and they have demonstrated that over and over again. When it comes to finding an automotive service center, the most important consideration is TRUST. The guys at Winkler have earned by trust and my loyalty.
HOWARD T
6/19/2012
DemandForce
SERVICE WAS GREAT
Anonymous
6/19/2012
DemandForce
Repair work done promptly and at a fair price.
CHARLES B
6/19/2012
DemandForce
Great as usual
FRANK M
6/20/2012
DemandForce
Appreciate cautious, delicate approach to auto problem diagnosis.
Anonymous
6/24/2012
DemandForce
As always, the service was great and the wait was short.Thank you for accommodating me with my late appointment.
DIANE and JACK M
6/24/2012
DemandForce
Excellent, as always
PATTY T
6/24/2012
DemandForce
In spite of temporary staff absences, my car was serviced (oil/filter change) within several minutes of arrival and released with only minimal waiting time.
MACK W
6/25/2012
DemandForce
I was in the area to get my car inspected for the DMV, and saw that they were highly rated. My car didn't pass for a couple things. One appears to be a recurring manufactures defect that I have had 'fixed' before at the dealer. I didn't feel like driving back to the dealer and have them fix it again, even under under the extended warranty, have to wait 2 days for the parts to come in, and take another day off. They took care of the issue at a very reasonable price with the brand I would have used myself, but thought didn't support my model car. They took the time to show me exactly what was the issue, the part numbers and made sure that it was the correct one for the trim-line of my car. No sales pressure at all. Install time was pretty quick, and they indulged me as I babbled on from time to time. They got me out the door with plenty time to spare, to cool my heels at the DMV for the next few hours.
Anonymous
6/28/2012
DemandForce
Great job as always. Thank you!
DOUGLAS A
6/29/2012
DemandForce
I called the service department I and told them I had a problem with my charging system and said I was on the way in. When I arrived they replaced my battery in what seemed like a heartbeat and I was out of the shop within about 30 minutes. It could not have been smoother. Great job.
GILBERT B
6/30/2012
DemandForce
Winkler has a great staff, and are honest about repairs needed to your automobile. I have been dealing with them for almost 10 years now, and will always take my vehicles to them. I direct all of my friends and associates to them for auto repair..
JONATHON L
7/8/2012
DemandForce
Excellent service. Thanks DJ!
KARL E
7/16/2012
DemandForce
Great price and service. Shop is clean and staff is professional. They seem to be the most honest car repair place I have been i the DC area.
JEFF K
7/20/2012
DemandForce
Went in and was out in 30 mins. Everything was great
ROBERT B
7/23/2012
DemandForce
In my opinion, Winkler Auto is one of the few remainig ""old School"" type busibess establishments where genuine interest in customer satisfaction remains high on their priority list. My family has used Winkler's auto repair services for many years and I'm unable to recall any instance where their work wasn't done correctly on the first visit.
CYNTHIA P
7/27/2012
DemandForce
i am very satisfied customer. and i will not go any other place they r my mechanic nobody else will work on my truck no more thank you mr. dave
ANDREW K
7/31/2012
DemandForce
Once again, great service and forthright information on the the needs of my vehicle! A+
RON and EILEEN H
8/2/2012
DemandForce
As always, excellent service and work performed. Always refer Winkler to anyone asking if I know of a good place to take their vehicle for service or more complicated problems!!
Anonymous
8/3/2012
DemandForce
car was ready on time w/no surprises
FRANK M
8/6/2012
DemandForce
Through, professional service| personally showed and explained to me the problem with the vehicle, repair options, and cost estimates. Identified what I had been told prior by a Jag dealer to be a critical repair item NOT to be the case and was not a necessary repair item.Cost of repair made was approximately 20% less than dealer estimate.
DENESE S
8/6/2012
DemandForce
I have had my car serviced at Winkler a few times now, as they were recommended by an acquaintance. My experience with them is that they are honest, pleasant to deal with, and have reasonable prices. What more could you ask for? I would highly recommend Winkler for your car's servicing needs!
THOMAS G
8/6/2012
DemandForce
Great service. On-time/on-estimate
NELSON and PENNY L
8/7/2012
DemandForce
Great service as always. Thanks DJ!
Anonymous
8/11/2012
DemandForce
I had my car in for a 60K service and some tail-light electrical work, and had a very good experience. George and his team drove me home after I dropped the car off, and they came to pick me up later that day. DJ called me shortly after I got home to review the service findings. They did excellent and honest work and my car runs great, and the cost was very fair (especially with the 15% off coupon)I would definitely recommend Winkler Auto Center.
RON and EILEEN H
8/12/2012
DemandForce
As always, your service was Excellent and my vehicles problem was corrected in a courteous and timely way. Thanks again.Ronnie Haggart
THOMAS G
8/13/2012
DemandForce
DJ and Dave great as always!!
KONRAD K
8/18/2012
DemandForce
The Winkler Automotive was recommended to me by a friend. I started to service my Dodge Challenger there couple of months ago, and I have to admit that their service is superb. The appointment scheduling is easy and flexible. Most importantly, the work is done in a timely manner, and D.J., Dave and George are very courteous and kind. They always promptly respond to all my questions and inquiries. I found their service to be very professional and of highest quality, especially when compared with my dealership. I will keep bringing my car to Winkler's as I know I can count on them. I highly recommend their service.
FRED E
8/19/2012
DemandForce
You put me through unscheduled and unexpected procedures quickly.Thank you.
FRANK K
8/20/2012
DemandForce
Friendly, helpful and short duration to complete the requested service
STEVE G
8/22/2012
DemandForce
Great service and done before noon.Please update the mileage per my phone call.
RENE A
8/23/2012
DemandForce
I would never take any of my vehicles anywhere else!!!
NARENDRA S
8/26/2012
DemandForce
Great service
Anonymous
8/29/2012
DemandForce
The major services I received were done quickly and all personnel were efficient & knowledgable. Two additional problems were identified and the staff followed up with me regarding whether or not to provide additional services. I compared prices with the dealership and Winkler saved me a lot of money. They open early and are super convenient to the MARC station.
PAUL C
8/29/2012
DemandForce
Trustworthy.
RENE A
9/1/2012
DemandForce
I would never take any of my vehicles anywhere else!! :)
RON and EILEEN H
9/3/2012
DemandForce
Not sure if my first review went through so will do it again. As usual the service and attentiongiven to my vehicle was outstanding.George,Dave &D.J. always go the extra mile to make sure whatever the problem might be, it is repaired correctly and with utmost of care. Once again, Thanks to them and to the great mechanics that work at Winkler Automotive. Anyone looking for a great place to take their vehicle for service can rest assured that the work needed will be done correctly and in a timely manner. Ronnie & Eileen Haggart
BOB Y
9/4/2012
DemandForce
Great, as always!
ROBIN B
9/5/2012
DemandForce
Quick, honest assessment and repairs made cheerfully.
MICHELLE B
9/8/2012
DemandForce
As always my visit to Winkler Automotive Service Center was very pleasant. Customer Service is outstanding. I can really appreciate the friendliness. Thanks for such great service!
LINDA D
9/9/2012
DemandForce
Wonderful service as always.
CHARLES B
9/10/2012
DemandForce
Everything was great as usual!
PAUL W
9/12/2012
DemandForce
The car didn't work when towed into your shop. It did work when I drove it out of your parking lot. I thought the cost was a little pricey, but it was due mainly from the cost of the part. We were treated very courteously and plan to return if the car breaks down again.
FREDERICK C
9/15/2012
DemandForce
ALways been very satisfied with Winkler's work on my two cars.
ANN S
9/19/2012
DemandForce
So far my car has not had anything really expense go wrong with it, but the maintenance on my car has been wonderful. Everyone is so nice and I like dealing with the same folks time after time. Will definitely bring my car back again.
KEN G
9/21/2012
DemandForce
Winkler took care of my car problems as usual.
LINDA D
9/24/2012
DemandForce
Excellent work as always.
BRIAN T
9/26/2012
DemandForce
Great service, fast and as promised!
CHRISTINE P
9/27/2012
DemandForce
Didn't have to wait so long for an oil change. Got extra information from the mechanic about my car and its MPG. I have recommended a good customer to you. }I was recommended to you by a friend several years ago.
Anonymous
9/28/2012
DemandForce
Please keep up the good work.....
Anonymous
9/28/2012
DemandForce
Friendly , courteous , professional
JOHN C
9/29/2012
DemandForce
As always, good service at a very fair price.
J.T. H
9/29/2012
DemandForce
Great as usual
THOMAS M
10/3/2012
DemandForce
Just honest quality work.
GENE and ERIC S
10/3/2012
DemandForce
They were really nice in educating me about the service to my car. The car was ready as promised. I received personalized treatment. Great Job!!
JEFF F
10/3/2012
DemandForce
Brought my vehicle in and received top-notch service as usual. Nice to know there is such a professional commercial business available. I am on my second generation that uses Winkler's. Keep up the great work.
JEFF F
10/6/2012
DemandForce
As always, I received outstanding service and quality results. Best car repair in the area!
John Tomlin
10/6/2012
DemandForce
Winkler's is the kind of auto repair shop that people dream of finding. I recently had some repair work done on an older vehicle and I was treated as though my van was the most important vehicle on the road. No short-cuts, no skimping, just top notch work at a very reasonable price. As always, the problems were explained clearly, in the shop, by the technician doing the work. I have always given this shop my very highest endorsement, and I do so again.
Anonymous
10/6/2012
DemandForce
Winkler is trustworthy, knowledgeable, informative and customer friendly. We are very happy as a Winkler Auto customer.
Charles D.
10/7/2012
Yelp
This garage has exceptionally good value for major scheduled maintenance work. Every other place I've been to for decades has started with a base quote of about (inflation adjusted) $400 for 75,000 mile work, so you would pay at least that amount plus pay for anything else they could find. Here, you only pay ""a la carte,"" which means that you only pay for what you actually need done, so the cost was less than half what I expected. It was a very pleasant surprise!An update for late 2012: I had just had some recall work done by a dealer, in which they insisted that I also needed thousands of dollars of unrelated work done, including such nonsense as telling me to replace my perfectly functioning windshield wiper apparatus, not just the wiper inserts, and of course I refused. Ironically, a week later I struck a pothole and my ""check engine"" light came on. This time, I went to Winkler, not the dealer. They said that the light coming on might have been a fluke, and recommended that after they turned it off that I do nothing, because the alternative was to replace the entire transmission. I took their advice and my car runs fine now. I have no doubt that the dealer would have charged me several thousand dollars for a new transmission. Obviously, I'll trust Winkler for repairs and maintenance indefinitely.
Daniel McMath
10/10/2012
Google
Great customer service, solid product. Convenient location, good prices, no hard sell, honest and knowledgeable staff, and a product that fit my budget and my needs. I plan on coming back over and over again.
MYRON J
10/20/2012
DemandForce
My visit was done is a very timely manner, much sooner that most shops from my past experience. They were very kind to fix a last minute matter that I had forgotten to tell them up front, with a very positive attitude. A good shop.
RICK E
10/23/2012
DemandForce
The were no surprises from the estimate I was given. The car was ready when they said it would be. I would give them my business again.
JACK M
10/26/2012
DemandForce
Excellent repair service. People there take the time to talk with you about car issues. Each time I go there, I get a complete run down on what needs to be done with vehicles. I have been taking my vehicles to Winklers for five years, and have no regrets.Jack Machado
ROBERT K
10/27/2012
DemandForce
As always it is a pleasure to know that your car will be well taken care of at Winkler. By the way when I got home I did see a couple of drops of oil on the garage floor. Just taking the car in and out never checked before. Wow, its like we have a brand new vehicle now. Also, tell Dave that when we were taling on the way home I forgot to say that I had some double vision just before we left for Hawaii, so cannot blame it on the islands. And I am getting somewhat better. Thanks again and well see you next time. Bob Kendfrick, oh yes, you can call me Bob.
JOHN S
10/27/2012
DemandForce
As always I appreciate the honesty and great work!
ROBERT K
10/28/2012
DemandForce
Always good to see you guys. Also, so nice to have an automobile service and you can rely on and trust. Thank you very much.
SARAH R
10/28/2012
DemandForce
Winkler is always the best. I have been taking cars here for longer than I can remember. I always recommend them to others. You can always trust that they will only recommend what it actually needed.
JOHN H
11/1/2012
DemandForce
Great service at a great price. I give you guys 5 stars!
Anonymous
11/3/2012
DemandForce
Very good, prompt service. Service rep was upfront about the costs and the options available. Appreciated the shuttle service to and from home while vehicle was being fixed.
ROBERT M
11/6/2012
DemandForce
The last clutch package installed into the car did not work near as well as the latest kit. This was something I had mentioned at the time only to be told that it was fine. To have had this procedure performed twice within 35,000 miles says a lot to how I felt before. More than willing to discuss this matter further. Thank you
BETTY Y
11/8/2012
DemandForce
I have never met such nice and efficient people ANYWHERE with whom I have dealt. I want to thank the young man who came out in the rain, offered me his arm, and walked me to my car!! I can't say ""Thank you"" enough!!!Betty Yeide
ART J
11/8/2012
DemandForce
TIP TOPS. YOU DID SO WELL NOTHING HAD TO BE REPAIRED. I HAD LOST THE CAR KEYS AND DAVE FOUND THEM INSIDE THE THE CAR AND THE PROBLEM WENT AWAY SMART DAVE/DUMB ART
THOMAS G
11/11/2012
DemandForce
As usual outstanding service.
SUSANNE A
11/12/2012
DemandForce
The service was excellent!
Anonymous
11/12/2012
DemandForce
As always, Winkler provided the right service to fix the problem with my vehicle.
Anonymous
11/13/2012
DemandForce
I have been using Winkler for years - great place to have your car worked on.
THOMAS G
11/14/2012
DemandForce
outstanding service/profession knowledge/clean facility
Anonymous
11/15/2012
DemandForce
The work was done quickly and as planned.
DELORIS V
11/18/2012
DemandForce
I own a 1999 Acura TL.Tired of paying dealer diagnostic fees and repair cost for the same repair issues over and over again. Same problem with oil leaks and cleaning EGR passage. Just a note, the dealer never placed dye in my engine to determine origin of oil leaks. I found Winkler Automotive to be professional, efficient and attentive to details. I highly recommend them.
Anonymous
11/20/2012
DemandForce
Honest, friendly service as always.
LYLE A
11/20/2012
DemandForce
We have brought our cars to Winkler for over 20+ years. We keep our cars for a long time and have them perform all the scheduled maintenance. We just had service on our 2003 Forester (130,000+ miles). We can count on Winkler to first assess and advise us about any problem and if it is necessary and/or worth doing. They always perform the work in timely manner and if needed, handle any followup equally promptly.The free shuttle is also a great service and is convenient and appreciated.Everyone is friendly and professional, and am happy that DJ has returned!
Anonymous
11/25/2012
DemandForce
Winkler's has been the place I've used for car servicing for at least 15 years (following several years of searching in the G'burg area). Occasionally I've used a new car dealer for warranty work (Acura and Nissan) but otherwise I'm sold on using Winkler's. The quality of work has been excellent (I found out only recently that they have a warranty on their work -- I've never needed it), and the team of DJ, David and George is great. Prices are reasonable, particularly for standard maintenance with their specials or annual service card.
BILL T
11/26/2012
DemandForce
Hi, I appreciate Winkler's seeming thoroughness and that they seem to respect my car when it's in their care. Thank you
HEATHER P
11/29/2012
DemandForce
I come her because I believe they are honest and know cars backward and forward. Staff is frienly and I feel that ther work is well done! Keep me rolling!Tx
JEFF F
12/1/2012
DemandForce
I was very happy that Winkler's could schedule me in at the last moment. Great service!
ARLENE and JACK J
12/2/2012
DemandForce
The work that was doe turned out excellent. I hvae no complaints.
ROBERTO and JOSE E
12/7/2012
DemandForce
good and prompt service thanks for your help, you are professionals
ISABEL B
12/10/2012
DemandForce
These guys know who I am!! I trust them and they trust me.
LEONARD L
12/10/2012
DemandForce
I only needed some headlight bulbs changed, but the service was provided quickly and efficiently, as usual.
STEWART W
12/12/2012
DemandForce
I've owned quits a few cars over the last fifty some years and probably driven close to a million miles in my lifetime. So, naturally I have had a lot of experience dealing with auto service centers. I've always looked for honest and dependable places to have my vehicles serviced. While living and working in Gaithersburg. a few of my friends and coworkers recommended Winkler Auto in Old Town. It was upon their recommendations that I decided to give them a try. You can take my word, my friends were absolutely correct. Winkler is a fair, honest, and professional garage to deal with. If you ever decide to use them for auto service, I'm sure you will be very satisfied.
PHIL B
12/13/2012
DemandForce
Just a word about your service...GREAT!Thanks for everything.Phil and Kathie
Anonymous
12/15/2012
DemandForce
Outstanding service! Kind, considerate, and genuinely interested in helping--
KEN G
12/17/2012
DemandForce
Good, fast service.
Anonymous
12/18/2012
DemandForce
George, DJ and Dave have been taking care of my car for a couple of years and they always do a first rate job and have a very fair price. Yesterday, I used one of their coupons for an oil change, waited for the car and was in and out inside 45 minutes.In the past, I have had more major work done on the car and they have performed equally as well.I feel very comfortable with their customer service and honest repairs/maintenance.Keep up the great work!
PETE T
12/30/2012
DemandForce
I told 4 or 5 co-workers about Winkler Automotive today. I have nothing but praise! Sure, you could go to the dirt cheap friend of a friend for service but will they stand by it? Winkler does! When I first called them about an appointment a month ago about brake pad replacement, they told me the parts they would put on and that if I had any issues, they'd surely take care of it because they have an excellent reputation to uphold. I had them replace my front brakes and rotors and then the rear ones two weeks later. After a week, I noticed a squeal I thought was coming from the rear brakes. I took my car back in and... to keep a long story short, when they heard the squeal but couldn't quite tell the location, they replaced all four rotors and pads at no charge to me because... they STAND BY THEIR SERVICE!Oil change or engine work... I'm bringing my car back to Winkler Auto for all of my service from now on.
PETE T
12/30/2012
DemandForce
Service is extremely friendly!
MARY H
12/31/2012
DemandForce
We always get excellent service when we bring our PT cruiser in. Keep up the great service.
GARY D
1/4/2013
DemandForce
As always the oil change was completed in reasonable amount of time. Everyone at Winkler is friendly and helpful. Thank you
RON and EILEEN H
1/7/2013
DemandForce
As usual the service that I received was second to none!! George, Dave, D.J. a always go out of their way to make sure everything is checked and repaired as needs to be!! Thank You to all of you and to the great mechanics you have working at Winkler Automotive. Anyone in need of expert service and repairs, I highly recommend Winklet to you. Ronnie & Eileen Haggart
JOHN S
1/7/2013
DemandForce
I am a customer for life, wouldn't think of taking my car anyplace else!
SARAH R
1/8/2013
DemandForce
Always excellent!
Anonymous
1/13/2013
DemandForce
The friendly, courteous staff at Winkler Automotive was pleasant to work with, provided an estimate of the cost of the work in advance, delivered the car when promised, charged a reasonable price, and got it right the first time.
THOMAS S
1/15/2013
DemandForce
The staff provided excellent customer service and the repair was done quickly and proffessionally. Excellent results on my first visit with them.
Anonymous
1/15/2013
DemandForce
Very good. Thank you. Mary
MIKE E
1/16/2013
DemandForce
Speedy service and excellent customer service! Thank you for doing a great job on my car!!
HELENE K
1/17/2013
DemandForce
Well done, as usual.
DAWN D
1/19/2013
DemandForce
I can't say enough about the positive experience that I had with the folks at Winkler. The pricing was fair and reasonable. They got my car back to me the SAME DAY. I HIGHLY RECOMMEND that anyone that wants a professional, affordable and convenient service experience use Winkler Automotive.
BETTY D
1/19/2013
DemandForce
Am so grateful I can count on Winkler's to fix my car and give me good advice. Thank you!
ALEX E
1/19/2013
DemandForce
Great, and courteous service. The work that was done on the car was excellent.
MYRON J
1/20/2013
DemandForce
Everyone was helpful and friendly. The store is very clean and the staff is very positive. They communicate problems and quote the price before doing the work.
ELIZABETH T
1/23/2013
DemandForce
Wonderful, friendly, personal service - what a great find!!!
JOHN C
1/30/2013
DemandForce
Excellent service, as always.
ROGER S
1/30/2013
DemandForce
Winkler in helpful and client focused - as always!
KURT S
1/30/2013
DemandForce
quick, easy and much less than dealer.
DAVID and ALMA D
2/6/2013
DemandForce
The replacement of the mass airflow sensor, and O2 sensor, plus other work you did solved the lean fuel-air mix situation. I am satisfied.
DAVID C
2/8/2013
DemandForce
I trust Winkler Automotive. They do great work, are honest, courteous, stand behind their work, and don't push you to fix every possible thing they can find, but work with to phase in repairs and prioritize. I have used several others and they are the best. I leave feeling confident and not worrying if I just got ripped off. Can't expect more. Price is on par, sometimes a little high, but worth it.
ROGER S
2/10/2013
DemandForce
Winkler Automotive is very client conscious - a welcomed attribute in the auto repair business. Thanks - as always!
ROBIN B
2/12/2013
DemandForce
Excellent as always, thanks!
Anonymous
2/15/2013
DemandForce
I've taken my cars to Winklers on several occasions. They are honest, pricing is fairand the work is done properly.
Anonymous
2/20/2013
DemandForce
Very helpful. Fingers and toes are warm once again while driving. Very glad you caught the bulge in one of the rear tires. Thank you.
CLYDE H
2/21/2013
DemandForce
Friendly, professional and knowledgeable.
KURT S
2/22/2013
DemandForce
Great service! Always accommodating and excellent customer service. The price is always better than dealer.
LANG S
2/22/2013
DemandForce
Winkler did a great job of finding windshield wiper parts for my Seville and getting my car repaired by the time requested.
LANG S
2/23/2013
DemandForce
This was my first time visit to Winkler for oil change and winter inspection. Dave provided excellent customer service and had the car ready 20 minutes sooner than estimated. The inspection removed my concerns that major repairs were going to be needed as mentioned to me by previous maintenance manager at my car dealer. I'll be bringing both my cars from now on to Winkler's.
Anonymous
2/24/2013
DemandForce
They were able to make a quick appointment, shuttle me to and from work, and fix my car honestly and quickly. I was impressed and will continue to use them.
BILL R
2/25/2013
DemandForce
Promt attention to a drive in situation.
ROBERT K
2/26/2013
DemandForce
It is always a pleasure to visit here. Love to give George a hard time about his"" ideal president"" (Ha Ha). Unless there are problems will see you in a couple of months with the Camry.
NELSON and PENNY L
2/26/2013
DemandForce
He went over my car and suggested preventative maintenace. My car is young and peppy again. Thanks, DJ!
NELSON and PENNY L
2/27/2013
DemandForce
DJ & your mechanics took care of my aging Honda again. They replaced the transmission & A/C unit. She purrs like a kitten and doesn't ""clunk"" when I speed up.Thanks again for everything!
ANDREW N
3/1/2013
DemandForce
Cleaning those rear brakes has greatly improved the braking performance. Thanks so much, as always.
KENNY N
3/6/2013
DemandForce
Very knowledgeable and customer friendly, I especially like the ride to and from the Metro station.
LANG S
3/9/2013
DemandForce
All services were performed promptly and efficiently.
ANN S
3/10/2013
DemandForce
Would totally recommend this service center. Everyone is so nice. They found the problem with my vehicle and fixed it. I trust them to take care of my car.
PHIL B
3/12/2013
DemandForce
As always everything was great
J.T. H
3/14/2013
DemandForce
Great as usual. Dave is a rock star.
JOHN C
3/18/2013
DemandForce
George, DJ & Dave have gone ""above & beyond"" in working on my classic pickup truck several times in the past year or so, although doing so involved extra work in searching for parts to complete the jobs. Their expertise in working on unusual vehicles is impressive. I regularly recommend Winkler to my friends and acquaintances looking for excellent work at competitive prices.
DOUG E
3/27/2013
DemandForce
Awesome, as usual!The staff, i.e. D J, Dave, and George are always polite, patient, and professional.I'll be back again shortly with my (ahem) other car (er, cars)!p.s. My newest is a 2000, Winkler keeps them all running like a top !!!
ROGER S
3/27/2013
DemandForce
Winkler Auto is friendly, helpful, fairly priced - and greatly recommended.
Oscar Rodriguez
3/29/2013
DemandForce
for a long time now, I had this starting issue with my '89 Supra, that no one could figure out what it was, even two local TOYOTA dealerships couldn't tell me exactly what was causing my Supra not to start at times, well Winkler auto service center did,and now my car runs fine and I'm happy and from now on, all of my other vehicles will be visiting this shop for service.
DAN B
4/1/2013
DemandForce
Very professional shop. Good communication regarding the necessary/recommended repairs and status updates when the job took a little longer than expected. Also provided a shuttle ride to the other side of Gaithersburg and followed up after the work was done to make sure I was satisfied.I plan to have all of my non-warranty work done by Winkler from now on.
Anonymous
4/3/2013
DemandForce
As, always, service is wonderful!
Tron Javolta
4/5/2013
GooglePlus
I was in Gaithersburg on a business trip and leaving the hotel for a meeting I broke a fan belt. I called a local toe company and they suggested Winkler. I called Winkler Automotive and explained my situation and the meeting I had to be at. Winkler went out of their way to repair the car and had me on the road with time to spare. They treated me like I was a resident of the town even though I was out of state, very reasonable, extremely helpful and showed genuine care. I would highly recommend them for any automotive needs, Bravo and keep up the good work guys.
Anonymous
4/7/2013
DemandForce
Nice people to do business with.
THOMAS G
4/10/2013
DemandForce
Outstanding service
Anonymous
4/11/2013
DemandForce
Fast, efficient and professional. I love this auto shop!
ARA N
4/19/2013
DemandForce
I am very happy and satisfied with the kind of service I get for our cars.
EMILIO R
4/20/2013
DemandForce
Great job auto and personal. I will be returning to bring another car for service in the near future. .Thanks. Regards. E.
Anonymous
4/22/2013
DemandForce
Everyone was very friendly and knowledgeable. I went for an oil change and they discovered the root to a car issue I have been having and didn't even mention. When I have been to other mechanics they and questioned my issue, they were not able to diagnose or didn't even bother finding the issue. Thank you Winkler Automotive!
RON and EILEEN H
5/1/2013
DemandForce
As always service was superb and workwas done in a timely manner while I waitedfor repairs to be completed. Everything was explained as to what was wrong and what costwould be to repair before beginning work. Ifyou are looking for a great and trustworthy place totake your vehicle, Winkler Automotive is the place you defiantly want to go. You will not get rippedoff. I have been going there for almost30- Years!!!!
CHARLIE C
5/1/2013
DemandForce
I feel that Winkler provides excellent service. I value the honesty and recommendations and feel confident that my vehicle will perform well after being serviced there.
JUANITA A
5/2/2013
DemandForce
They diagnosed the problem fast and accurately. I only wish I could have gotten it fixed there. Due to the economy, I couldn't afford to have my waterpump and replace all my drive belts that were replaced a few days prior, for $900+. But, because of the courtesy recieved from the staff, I hope to get my vehichle serviced at Winkler Automotive Service Center soon. Thanks!
Gary Delavigne
5/4/2013
GooglePlus
I have been taking my cars to Winkler for years, I don't trust any other service center with my vehicles. The repairs always done well and on time. The prices are very competitive.
Peter Tseronis
5/4/2013
GooglePlus
The staff at Winkler Automotive is top-shelf, courteous, and customer-focused. I appreciate their candid and thorough explanations whenever I request a breakdown of costs.
BETSY AND PETE T
5/8/2013
DemandForce
Great customer service!
nan
5/8/2013
GooglePlus
Great prices, fast service, and excellent customer care.
JEFF F
5/12/2013
DemandForce
I appreciated getting an appointment right away and the quality work provided. Thanks guys.
RON and EILEEN H
5/13/2013
DemandForce
As always --work performed in an excellent manner & explanation given before work needed was tobe started.
RON and EILEEN H
5/13/2013
DemandForce
As always personnel and work requested was performed in timely and extremely well. You aleaysget the best service available and recommendWinklet Automotive to anyone wanting excellentservice and work.
GILBERT B
5/15/2013
DemandForce
I have been doing business with Winkler for over 8 years, and have never had a bad experience with them. They are the only repair shop I use, and will continue to be my go too mechanic shop. I recommend them too all of my friends and relatives for quality work, and work done right.
TONYA B
5/16/2013
DemandForce
Great service
GARY D
5/16/2013
DemandForce
As always Winkler has done outstanding work on my car. Mr Winkler was very patient with me as I was questioning all the charges for repairs and parts. You don't usually get this sort attention from a dealer, at least not without attitude. Everyone is friendly. They drop you off and pick you up from home. You cannot ask for better service.
Anonymous
5/22/2013
DemandForce
Once again service was performed in a timely manner, and the work results completed the required task.
JERRY B
5/27/2013
DemandForce
I took my Chrysler to Winkler's for a routine oil change and brake inspection. Having had to refill the oil on occasion, it was found that a leaky oil plug needed replacement. The brake rotors were also resurfaced, and now my braking is really smooth. It was also found that tie rod ends were very worn, and they were replaced. I feel much safer now, having had the experience of a broken tie rod end in the past. Over the past 25 years, I have trusted Winkler to keep my high mileage vehicles on the road. I have been very satisfied.
Anonymous
5/30/2013
DemandForce
Excellent service on two different cars over several years.
BOB and DEBBIE R
5/30/2013
DemandForce
Excellent as always
TRACY C
6/1/2013
DemandForce
Great customer service and offers/discounts!
LEONARD L
6/2/2013
DemandForce
My car is still running and if it wasn't for Winkler's, it wouldn't be. Always professional and highly competent. I have recommended them to several colleagues.
GLORIA J
6/4/2013
DemandForce
Went in there for a power steering pump replacement, flush, and brake flush. They were courteous and took the time to explain what needs to be done and cost of each service. The office was has free Wi-Fi which is a plus. You can stay there and wait for your car, if you want. I would highly recommend to a friend.
JOE and ALEXIS R
6/4/2013
DemandForce
Friendly| competent| professional| reasonable! What more can I want? Thank you.
Catherine P.
6/4/2013
GooglePlus
On my way through Gaithersburg I had unfortunate luck having my car break down. Being a lady traveling by my self, I needed help, quickly! Thankfully there was a small convenience store a couple blocks from where I was stuck. I went inside, looking for someone to help direct me to a repair station and the clerk referred me to Winkler's. Promptly, they came to my rescue, were helpful and gracious. They diagnosed it as a fuel filter problem and had me back on my way in no time. Winkler Auto had fair pricing, friendly service and took excellent care of my car. I would give them five star rating and suggest them for any and all automotive needs.
Jake Stanley
6/5/2013
GooglePlus
I've been going to George for more than 10 years now, and can't tell you how great they are. In a nutshell, HONEST. You can't ask for more than that when it comes to a mechanic. I have a long commute and put a lot of miles on my car. The thing that's really great about Winkler is how they're always being proactive and making honest suggestions to care for my car before something becomes a problem (and they run a lot of great specials that make it a no-brainer). I've put more than 500,000 miles on three cars in the past 10 years and have NEVER had a major problem. And I owe that to Winkler, 100 percent.
MIKE M
6/7/2013
DemandForce
As usual first class service and honesty. I'm done taking my car to the Hyundai dealer.
Bob Graves
6/7/2013
GooglePlus
I have used Winkler for over 20 some years. Always straight forward about what has to be done to the car and the costs. George will always present your options and tell you if it worth it to spend the money. I recommend him to all my real estate clients who ask me about a good auto service in this area.
MARK and LISA S
6/9/2013
DemandForce
My family has used Winkler's for over 20 years. They are the most reliable automotive repair company in the area and have serviced several different cars for us. Would highly recommend them. You won't find nicer people.
MARK and LISA S
6/10/2013
DemandForce
Always great service.
STEVE G
6/11/2013
DemandForce
Good job as usual. I have been a customer for many years and I trust the service they provide. If a problem is detected, I get a call. We discuss options and I get the needed work done.
BOB Y
6/11/2013
DemandForce
Simply isn't a more concienscous, honest, thorough, reasonable auto repair facility in Montgomery County. The repair of our Mazda3 for a motor mount problem went off without a hitch...consistently the outcome anytime they service one of our vehicles.Many thanks to DJ, Dave, and George.
CHRIS K
6/13/2013
DemandForce
Visited to have my MD safety inspection performed. Very friendly service! Vehicle was completed as expected.
SHAFER S
6/14/2013
DemandForce
Always a pleseant experience. We have always been treated honestly and fairly. Thank you!Shafer Smith
PETE M
6/17/2013
DemandForce
Dave and the guys at Winkler go the extra mile for me when I need them!
Anonymous
6/21/2013
DemandForce
My neighbor recently recommended your automotive service and we are so pleased. Your staff is friendly and always efficient when getting back to us about the status of our repairs and service. We've been very pleased with all the services provided and feel that we always get an honest and reasonable quote for services. As an example, we went to another automotive center and asked about getting shocks replaced and the price was about 50% more than the quote from Winkler automotive. Thank you Winkler!
JEFF F
6/21/2013
DemandForce
It is a comfort to know that I can take my car to Winkler's and get outstanding service. Appreciate the work Winkler's has done to my family's cars for 20 years.
Anonymous
6/24/2013
DemandForce
Very satisfied| all was done at (or less than) the estimate and at the exact times they promised. The workmanship was clearly at a high level, but there is also an important level of honesty. First, they could have easily added in an extra procedure . . . I'd have never been able to dispute it. But they said they didn't need to do it (it was a possible computer reprogramming| I'd never have known the difference). Second, I asked them to check the brakes. For some that can be a tempting extra add-on, but they said nothing needed to be done - I'm not sure I can count the times on one hand I can remember that response. So, honesty, good price, good workmanship and they clearly know what they're doing. What more do you want?
Anonymous
6/25/2013
DemandForce
Great Service, They were very Honest with me about the condition of my car!
CHARLES O
6/27/2013
DemandForce
Price reasonable, people there really talk to you and explain things like you usually wouldn't experience out there
Anonymous
6/30/2013
DemandForce
Took my car in as there was a squealing coming from under the hood. Problem diagnosed in the afternoon, parts ordered overnight and by noon the next day I was able to collect it!!
JEFF F
6/30/2013
DemandForce
Good job as always!
Anonymous
7/1/2013
DemandForce
Thanks for your fast help! Good job, everything is working well!
VIRGINIA D
7/10/2013
DemandForce
I've taken my vehicles to Winkler's for many years because they're always reliable. I trust Winkler's to do excellent work and do it in a timely fashion. They provide me with shuttle service, which I appreciate so much. I have never had to return my car or truck to them for more work because they always do it right the first time. That is worth a lot to me. I have always had positive experiences with Winkler Automotive Service Center.
RENE A
7/11/2013
DemandForce
I love these guys and the stellar work they perform which is why I have been going to them for over 12 years!!! I would never take my car anywhere else!! :)
MARSHA W
7/22/2013
DemandForce
Reasonable prices| polite service.
WILLIAM S
7/26/2013
DemandForce
Wonderful and quick service. Made my day.
Anonymous
7/26/2013
DemandForce
I loved the service I got. Dave is great. I appreciate his follow up, kindness and professionalism.
Anonymous
7/26/2013
DemandForce
Pro:Speedy serviceFriendly & helpful staff.Service ( workmanship) guarantee Oil change- really affordableCons:No Saturday hours Parts- Very High
JOHN F
7/30/2013
DemandForce
Excellent service - friendly people and most importantly, saved me over $500 over dealer costs to perform the same work! Dealer would also have charged to perform an unneeded repair. Will definitely return to Winkler. Great job guys!
JAMES C
7/31/2013
DemandForce
Service was done in a timely manner they also take time to explain in detail what they saw wrong and what it will take to fix the problem price I felt was reasonable and the customer service was great.
Anonymous
8/3/2013
DemandForce
Fast, friendly service. I will take my car back again!
LARRY C
8/6/2013
DemandForce
Great! As usual.
SWBRAMANYAM J
8/7/2013
DemandForce
Honest, hardworking and friendly group of guys. I have brought my cars for the past 20 years to Winkler. If you need quality work done this is the place to go.
WILLIAM H
8/10/2013
DemandForce
The staff at Winkler are always very nice and honest. I have been doing business with them for years and several vehicles and always feel they are honest on costs. They are not always the cheapest but you can be sure of the quality and service they do.
BILL R
8/19/2013
DemandForce
Honest, efficient and reliable.
ROBERT K
8/24/2013
DemandForce
I am always confident that repairs or service will be -performed to my ideal satisfaction.
JP Carnes-Stine
8/29/2013
Google
Brand new customer for them, and they've won my future business. I went in to have my utility trailer inspected. They were ready for me precisely at my appointment time. They found that a bulb was burned out, so they replaced it - and the trailer passed inspection. I am so happy that they were ready, willing and able to diagnose and correct the problem for me - saved me another trip. I'll definitely come back, and highly recommend this place. Everyone was professional and friendly - and I was outta there in less than an hour.
Anonymous
8/31/2013
DemandForce
Good service
Anonymous
9/1/2013
DemandForce
I can always trust George and his team to do a complete check and provide only the service that is needed with the highest level of quality.
ANN S
9/2/2013
DemandForce
Have to say that work done on my car yesterday was awesome. It is running like a top - and the new tires make all the difference. Love the folks at Winkler!
FRANK K
9/7/2013
DemandForce
Mr Winkler:I don't take my car to anyone else because I want the job done, and done correctly.Sorry but I don't like surveys but support Winkler Automotive because of the good you do for me.Frank Kochniarczyk
GILBERT B
9/10/2013
DemandForce
As usual it's always a pleasure doing business with Winkler Automotive. I can go to them and feel comfortable about the job being done on any of my vehicles. Mechanics there are professional and well trained when it comes to automotive repair. I recommend them to all of my friends and family.
MATT J
9/11/2013
DemandForce
Service as usual was excellent. I was given a detailed explanation of the evaluation and resolution of the issues that were presented to the Service Center.
Anonymous
9/11/2013
DemandForce
I've taken my vehicles to Winkler's for many years. They've always been reliable. I've never had a problem after a repair or maintenance service. I appreciate that they provide shuttle service to and from my home, too. They treat their customers very well along with taking excellent care of their vehicles! I trust Winkler's.
Anonymous
9/15/2013
DemandForce
Nice people, explained the work and completed in a timely manner. I am always a little shocked when things like 'read error code' costs over $100, but I imagine its par for the course in auto repair.
GENE and ERIC S
9/16/2013
DemandForce
DJ was is excellent. He provided great service. The work was completed promptly.Thank youGene
JANET M
9/19/2013
DemandForce
been going to winkler for years. trust them completely to give me reliable, competent service at a great price!
BETSY AND PETE T
9/20/2013
DemandForce
As always, great customer service!
ASSAR K
9/21/2013
DemandForce
This is my first time i went there and was very pleased by the customer service and work done very honest, reasonable and quality work, on time pick and drop service also very helpful great people to work withA.K
GRAHAM C
9/28/2013
DemandForce
Only a small problem but the staff was very nice and attentive.
Anonymous
10/1/2013
DemandForce
Great!
Anonymous
10/8/2013
DemandForce
Friendly, and very good at setting expectations for waiting time. These guys know how to run a shop and take care of customers.
ROBERT K
10/9/2013
DemandForce
As always outstanding.
TRACY C
10/9/2013
DemandForce
We were referred here by some friends and couldn't be more happy we followed through with their recommendation. Love the ability to schedule appointments online with quick response/confirmation, after hours drop off , friendly and knowledgeable customer service. Great experience! We will be back for regular maintenance and repairs.
ANDREW D
10/9/2013
DemandForce
Very clean shop. Nice employees. No complaints.
ROGER S
10/9/2013
DemandForce
Winkler is always helpful - thanks!
THERESE P
10/10/2013
DemandForce
We have found Winkler to be consistently excellent in their customer service and in the quality of their work.
Anonymous
10/13/2013
DemandForce
So glad that I found Winkler Automotive! In addition to having automotive expertise, they are honest and reliable - which can be hard to come by these days.
Anonymous
10/14/2013
DemandForce
Excellent service , and when you're in a bind time wise they deliver.
CHUCK T
10/15/2013
DemandForce
I was veruy pleased with the service. You took my car at the appointed time and the service was completed in a timely manner.
Anonymous
10/17/2013
DemandForce
Friendly, courteous, professional.
ADAM P
10/21/2013
DemandForce
Excellent service. A bit more pricy than some other places, but you pay for what you get, and what you get is excellence. Highly recommended.
KRISTEN K
10/24/2013
DemandForce
Wonderful honest and caring staff. My car basically exploded and was towed to this center. They were so nice and fixed my car the same day. They even drove me home. I would def. recommend this establishment
CLIFF H
10/27/2013
DemandForce
Great timely service on my 3000GT breaks.
KRISTA and LANCE R
11/1/2013
DemandForce
Great experience and that's why I've been bringing my vehicles to Winkler for 13 years. I keep coming back because I trust what you are telling me and that is very important to me. Thanks for the great service.
Anonymous
11/4/2013
DemandForce
Winkler always gives options to save money on repairs if problems are not major.
David C.
11/5/2013
Yelp
I have been using Winkler automotive for nearly 10 years. I have found them to be the most honest and competent shop in the area. My wife feels that they that her with respect. They have serviced all four of cars. I am really surprised they would be any less than that for a woman of any age. For the last year or so I took my families cars to other repair shops that are closer to my office in Gaithersburg on 355 near Lake Forest Mall. One local chain (Curry's) did good work, but always found some extras that needed repair right away. After falling for that once, I took the car back to Winkler and they showed me exactly why that repair wasn't necessary. Winkler also helped me find cheaper solutions. I really respect their integrity. One time they failed to find an electrical problem and after bringing it back a second time they fixed the problem and gave me a new battery because they missed that the first time. They keep me posted on progress and are ready on time.The only down side is their location, which is out of the way for me. They do provide a free ride and they are prompt in getting me back to work and picking me up. Their prices are not cheap nor expensive. They are what you would expect from a quality place, and generally cheaper the dealer. I recommend them without reservation.
Adam Peyman
11/7/2013
Google
Excellent service. A bit more pricy than some other places, but quality of service second to none, so I suppose you pay for what you get, and what you get is excellence. Highly recommended.
GILBERT B
11/13/2013
DemandForce
What can I say, again, I only use Winkler Automotive for any repair needed. They only pay the strictest detail when doing repairs on my vehicles. They are very reasonable when it comes to costing, repair parts out, and do a fantastic job on all repairs.
WAYNE T
11/16/2013
DemandForce
Great Service!
ALEX S
11/18/2013
DemandForce
I found the staff to be very informative and helpful in deciding what repairs were needed on my VW Jetta 2005 TDI. The work was done efficiently and fast. I'll be bring my Honda CRV and Prius to them in the future. Thanks Winkler
SARAH W
11/19/2013
DemandForce
Prompt and courteous service. Much appreciated.
AMANDA F
11/20/2013
DemandForce
This place is amazing. The staff is professional and courteous. They finished working on my car much faster than anticipated at half the cost of the dealer. I would recommend this place to anyone!
Anonymous
11/24/2013
DemandForce
Very knowledgeable and trustworthy.
Anonymous
11/27/2013
DemandForce
As always - great service| excellent information
JEFF F
12/1/2013
DemandForce
I appreciated the fact that I can call and get an immediate & helpful response. More importantly though, I trust their work and know that the mechanical work completed was done right.
JULIANNE and SETH W
12/5/2013
DemandForce
Great service! Thank you!
COLLEEN H
12/6/2013
DemandForce
Always get great service and treated respectfully.
ROBIN B
12/10/2013
DemandForce
You all treat me so well and are very honest about any and all repairs. The atmosphere is friendly and welcoming,
Anonymous
12/12/2013
DemandForce
I often take my car to the dealership because I have one of those ""VIP"" packages which entails me to free oil changes. If I need any more work I bring it to Winklers. I have been going to them for over 5 years with 3 different vehicles. My insurance company recommended them. They have amazing customer service and are always honest and take their time to explain what they are doing and why. (Important for us ladies). As long as we live in this area we will trust them with our cars.
MARY ELLEN & BILL R
12/12/2013
DemandForce
Reliable, honest estimates, quality work done on time .will continue to use their service.
ANITA P
12/18/2013
DemandForce
This shop possess what's missing in today's service world which is the ability to make you feel that you can trust what they are saying about your car, and a level of obvious integrity. They have a way of explaining what repair is needed that anyone can understand. I am so happy my son found them.
Anonymous
12/20/2013
DemandForce
Found and fixed the problem with minimum fuss.
JOHN and TONI H
12/25/2013
DemandForce
DJ showed me the underside that needs repair. Fit me in for oil change while I waited despite crowded day. I always feel comfortable asking for help and sometimes drop by to just check something out.
Anonymous
12/26/2013
DemandForce
Excellent service and communication. They do great work at a fair price. Very friendly.
ROBERT K
12/28/2013
DemandForce
As always it is a pleasure to see you all and know that my cars will be serviced extremely well. Thanks |you so very much for your trustworthy service. See you all soon for oil changes. Bob Kendrick
GILBERT B
12/31/2013
DemandForce
As always, the guys at Winkler do quality work. I take all of my vehicles there for maintenance, and any issues that my wife or I have with our cars. I don't mind the trip to the shop because I know, and trust their work. They are the only repair shop we use.
MATT H
1/4/2014
DemandForce
Short on time and they were able to get my situation resolved quickly and back on the road.
JOHN and LINDA L
1/5/2014
DemandForce
The service has always been excellent, reliable and courteous.
MICHAEL A
1/6/2014
DemandForce
Fast and professional service. Good explanation of the work being done. Also professional and friendly shuttle service. Highly recommended.
SUZANNE D
1/6/2014
DemandForce
Upfront about the price and how much it would cost to repair. A great shop with integrity is hard to find, but this is one.
JEFF F
1/8/2014
DemandForce
Exceptional work, as always. I can always rely on Winklers to get the job done right, and the first time!
MIKE G
1/10/2014
DemandForce
Only my second time there, but will definitely entrust Winkler for all car-care needs in the future. Friendly place and they were very prompt and quick with service both times.
KATHY C
1/13/2014
DemandForce
Great communication, great service at very fair prices. Car was ready earlier than promised. I am much happier having my car serviced at Winkler Automotive than at the dealer.
TIAN L
1/13/2014
DemandForce
Great Business!
Anonymous
1/19/2014
DemandForce
Excellent service would take my car back there in a heartbeat
Anonymous
1/19/2014
DemandForce
The staff are friendly and they do good work.
RICHARD E
1/21/2014
DemandForce
Very knowledgeable and professional. Got the work completed in a timely manner.
VICTOR A
1/25/2014
DemandForce
We've been going to Winkler every couple of years when our (now 12 year old) Chevy Trailblazer needed repair. It's always been fixed correctly the first time, on time, for the price stated. This time especially, after repairing the steering linkage and shocks, there's a huge difference in how the SUV drives and handles. Winkler is the best and has earned our trust!
ASHLEY B
1/25/2014
DemandForce
Great Service, Friendly environment, will come again
RON H
1/28/2014
DemandForce
Always honest, dependable, and fiscally reasonable--what more can you ask for.
JOSH W
1/29/2014
DemandForce
Excellent service, quality workmanship
GAIL W
1/31/2014
DemandForce
Got good service for my Acura. Courteous and quick. Will certainly return.
KONRAD K
1/31/2014
DemandForce
I have been servicing my car at Winkler's for over a year. Simply put, the guys are great. Very courteous, always answering any questions I have. Servicing is done fast, and at the end everything is explained to me. I think they are offering good prices| plus, you can always print some discount coupons from their website. Compared to my dealership, which tends to ignore my emails, inquiries and is extremely slow in general, Winkler Automotive is better in every possible aspect. I would recommend Winkler to anyone. Give them a chance, and I'm sure you won't be disappointed. I know I'm happy and I will keep bringing my car there.
Anonymous
2/3/2014
DemandForce
Winkler's staff provide high quality professional service which looks out for the well-being and safety of their customers. I am grateful for their attention to detail and their expertise.
ROBERT B
2/3/2014
DemandForce
My family has been with Winkler Automotive Since I can remember and have always enjoyed excellent service. I'm unable to recall when we have ever returned a vehicle to Winkler because the repairs were not correct the first time.
NICK C
2/4/2014
DemandForce
Very satisfied with my first experience.
Anonymous
2/4/2014
DemandForce
I took my car to Winkler's for the first time this week. They were very courteous and thoroughly explained everything to me. I will definitely go back.
NELSON and PENNY L
2/5/2014
DemandForce
DJ answered all my questions by showing me pictures and even keeping the old parts he replaced for a show and tell. I really appreciate the fine work you do on my car, and the patience you have with me.Thanks for everything, Penny.
ELIZABETH G
2/16/2014
DemandForce
Easy to schedule an appt. They were timely, professional and the cost seemed very realistic. Much cheaper than going to a dealership. Was referred by a friend and think I've finally found a reliable place to go for future issues!!!
FRANK K
2/18/2014
DemandForce
Surprised over the pleasant result, saved money and got the repairs needed.
KELLI M
2/19/2014
DemandForce
Amazing, as usual. Thanks for checking out the front end noise complaint I conveyed to you and then showing me and explaining what could be the culprit. Also, thank you for making assessment and recommending a course of action that was completely honest, which is more than I can say about a certain dealership who shall remain nameless.
TRACY M
2/26/2014
DemandForce
This was my first time taking my car to Winkler automotive and I must say I felt that my car was in good hands and didn't feel as if I was going to be ripped off. The owner George, was very nice very detailed in explaining on the level I could understand on what the problem was with my car. I feel I paid a fair price for his service and I'll be back again.
DELORIS V
2/27/2014
DemandForce
Winkler Automotive provide professional, accommodating and quality repair service.
JOHN T
3/3/2014
DemandForce
Although I was in for only routine service, the technician took a close look at the vehicle and found a potential problem. Rather than insist on fixing it, the service advisor gave me an honest analysis that allowed me to make the decision. You don't find that kind of honesty very often.
ANITA P
3/9/2014
DemandForce
My son found Winkler Automotive and I am so pleased that he did. I was there 2 times in the past 2 2 weeks and both times they were professional, honest and sincerely caring. The shop is clean and inviting. From this point on, I will take my car to them.
DONALD G
3/10/2014
DemandForce
Another excellent experience! Convenient and the best customer service around!
Anonymous
3/11/2014
DemandForce
AMENDED Review (see past review below)**A miscommunication between my spouse, myself and Winkler automotive representative(s) resulted in a misunderstanding. I would like to amend my review from yesterday and say that the price quoted was for more than just the brake inspection. Mr. Winkler called me himself and helped sort out the miscommunication. Also, I have been satisfied with my past experiences with Winkler. I would recommend WInkler Automotive to my friends and colleagues. Also, for you Maryland transplants, WInkler offers a vehicle inspection and they don't gouge you like the local dealerships.___________________1 stars Anonymous Verified customerWell, it seems Winkler does not offer a free brake inspection like even discount brake places (Midas and Brakes Plus).After being told it would cost $587 to repair my brakes, I refused service and was charged $105 for an inspection and a test drive. I know when I bout the car just 3 years ago the previous owner just had the front brakes completely replaced, rotors and all. I was told that my rotors needed to be completely replaced since they had been turned too many times! This is completely FALSE! They had never been turned! Besides, $600 dollars sounded unreasonable when you can buy ""medium grade"" rotors and pads for $120.00.Fortunately, my longtime mechanic was able to fix my brakes. I trust my longtime mechanic because he is my father! Luckily, his recent visit overlapped with this brake debacle. The rotors were in such good shape, I did not need to even turn them and I only need to install new brake pads. At most, a professional would only take 3/4-1 hour to install these parts.Its hard to trust people but I thought Winkler was a reputable small business. I am very sorry to say, I would have trouble recommending them in the future.
Andrew N.
3/13/2014
Yelp
Just on a whim I looked at the filtered reviews. It makes it sound like my reviews are not honest. George is not my uncle or anything like that. I've just been a loyal customer for 16 years and have been very pleased. I moved here from NY 16 years ago and didn't know a soul. I found Winkler's because they had an ad in the AAA magazine back in 1998 and there was a process where you could complain through AAA if you felt the service was lacking so that was some extra insurance. I never had to do that.This is not the cheap gas station on the corner. You get what you pay for, and that's quality and proactive service and peace of mind when taking long trips. This is not ""drive til it breaks"" approach, which I found common at the gas station on the corner - just hope that when it does break, you're within pushing distance of a gas station on the corner. I also tend to think employees are treated very well there as they stay for years.
Anonymous
3/16/2014
DemandForce
I have used Winkler for many years and have always had excrllent service. I highly recommend them.
TERRY D
3/22/2014
DemandForce
Always professional, trustworthy and friendly!
JOHN T
3/22/2014
DemandForce
As always, excellent, prompt, and friendly service. I am very fortunate to have been a customer of this fine shop for over 20 years,
Anonymous
3/25/2014
DemandForce
Love bringing my car to a place I can trust to fix my car correctly and not try to sell me services I don't need!
ALEXIS G
3/26/2014
DemandForce
Service is personal, professional, and timely. I have used Winker, as has my extended family, for many years, and I will continue to recommend them to my friends.
DAVONNA M
3/27/2014
DemandForce
Decent and honest Mechanic. It is very rare to but those words in the same sentence with mechanic.
LUIS R
3/31/2014
DemandForce
Excellent and fast service!
Anonymous
4/4/2014
DemandForce
They fixed the problem and the car was ready for pickup the same day without any problems.
GILBERT B
4/4/2014
DemandForce
I have only one thing to say about my experience with Winkler Automotive. Awesome!! I feel confident that when I bring my vehicles to them I get a fair and unbiased quote on work to be performed. It's always a pleasure being in the shop chatting with DJ & George about anything auto related. I can't say enough about how the customer is treated, and work that the guys at winkler perform. I always point my friends to them when asked whom I use as my go too mechanics. Great job guys..
JOHN and LINDA L
4/12/2014
DemandForce
Service has been excellent. Most appreciative is the fact that the staff continuously keeps you informed of the status of work and explains things in a clear manner.
LOU D
4/14/2014
DemandForce
Our 21 year-old Honda Civic had lost compression on #1 cylinder. Based on symptoms and signs, George correctly diagnosed the problem as a burned exhaust valve and recommended installing a remanufactured cylinder head. The work was done in a timely manner and the cost was exactly what was estimated before the work was done. Honesty and courtesy are the orders of the day at Winkler's, and I highly recommend this family-run repair shop to anyone in need of high quality and expedient automotive service.
KAREN B
4/16/2014
DemandForce
I've used Winkler Automotive for about 25 years now. There may be cheaper shops out there, but there are none that do better work. They have always been straight with me. The job is done on time and professionally. I have never been taken advantage of, although I know nothing about how an engine works. Their waiting room (where I've spent some time) is clean, comfortable and has good coffee.
SANDRA L
4/17/2014
DemandForce
I made my appointment online without any difficulty.When I arrived, my car was quickly serviced and all my questions were answered.Overall, it was a flawless experience.
Anonymous
4/21/2014
DemandForce
__________________****Amended _______________After a calm discussion with Mr. Winkler (company initiated) about some of the issues that led me to post this review, I am amending my posting!To be fair Winkler Automotive was inspecting two separate problems related to my vehicle. Hence the $105 charge for both a brake and front-end/suspension inspection and test drive.Due to a 3 person interchange that led to a miscommunication I apologetically change my rating of this company.---Additionally, I will give them the benefit of the doubt since the ticket quote was not well itemized. In the future, I would recommend Winkler Automotive to friends and colleagues who are new to the area. I had done so in the past since I and many of my coworkers are recent MD transplants. This past ""amended"" miscommunication and review does not fairly represent the past, positive experiences I've had with Winkler Automotive.__________________****Amended _______________Well, it seems Winkler does not offer a free brake inspection like even discount brake places (Midas and Brakes Plus).---Inspection cost covered the front-end suspension as well.After being told it would cost $587 to repair my brakes, I refused service and was charged $105 for an inspection and a test drive. I know when I bout the car just 3 years ago the previous owner just had the front brakes completely replaced, rotors and all. I was told that my rotors needed to be completely replaced since they had been turned too many times! This is completely FALSE! They had never been turned! Besides, $600 dollars sounded unreasonable when you can buy ""medium grade"" rotors and pads for $120.00.---Winkler automotive uses better rotorsFortunately, my longtime mechanic was able to fix my brakes. I trust my longtime mechanic because he is my father! Luckily, his recent visit overlapped with this brake debacle. The rotors were in such good shape, I did not need to even turn them and I only need to install new brake pads. At most, a professional would only take 3/4-1 hour to install these parts.Its hard to trust people but I thought Winkler was a reputable small business. I am very sorry to say, I would have trouble recommending them in the future.
Anonymous
4/22/2014
DemandForce
Well done!
JACK P
4/24/2014
DemandForce
Why go anywhere else?
ELHAM I
4/24/2014
DemandForce
Excellent service and very efficient!
ROBERT and JOANNE C
4/24/2014
DemandForce
We used to take our cars to Winlker's regularly and were pleased with the service we got. Recently we have taken our new cars to the dealers for a variety of reasons.Our middle son was visiting us for the holidays and I stopped by Winkler's on Tuesday to see if some minor work could be done. They told me they could take me the next morning. I waited for the car the next day and they did the work requested quickly while I waited. My son's car is about 8 years old and since he walks to work it has very low mileage and they noted a number of other things that were decaying in the car from old age. They showed me a number of them and wrote out some estimates to have them fixed.My son decided to have the work done right away and Winkler's took him immediately on the next business day. They did the additional work quickly and at the exact price of their quote.I have a new car that I brought in earlier in the week to a new car dealer's service department. I had bought two additional levels of maintenance coverage when I bought the car to avoid unexpected maintenance costs in the future. I brought this new car in for service to this dealership the day before my son's car was brought to Winkler's and I am still waiting for the dealership to even determine what the work is (no less do the work) even though the car is less than a year old and I brought it in immediately upon two brake problem lights coming on.The difference between the service provided by Winkler's and the non service provided by dealership is not comparable. I am glad I brought my son's car to Winkler. I will not be bringing my new car back to the dealership where it currently is after I finally get it repaired.
JASON W
4/27/2014
DemandForce
My first visit went great. They are very informative. However the light came back on so i need to make another visit. Over all very happy. Thanks guys.
EMMA H
5/3/2014
DemandForce
The needed repairs were explained clearly. All of the employes were very professional.. The prices were competitive. I'm satisfied with the service that I received.
FREDERICK C
5/4/2014
DemandForce
Great service, friendly and helpful folks. Used them for 15 years to works on my cars always happy with the results.
STEVE/GEN K
5/8/2014
DemandForce
Work was done quickly and correctly. Always trustworthy.
JP Carnes Stine
5/8/2014
GooglePlus
Brand new customer for them, and they've won my future business. I went in to have my utility trailer inspected. They were ready for me precisely at my appointment time. They found that a bulb was burned out, so they replaced it - and the trailer passed inspection. I am so happy that they were ready, willing and able to diagnose and correct the problem for me - saved me another trip. I'll definitely come back, and highly recommend this place. Everyone was professional and friendly - and I was outta there in less than an hour.
KRISTEN K
5/10/2014
DemandForce
Second time here. Everyone is so nice , helpful and honest. Thank you Dave!
Anonymous
5/11/2014
DemandForce
Winkler has taken care of our cars for quite a few years. We wouldn't think of going anywhere else. They are competent, honest and always look out for us.
SUSAN G
5/12/2014
DemandForce
Very friendly and honest.
RAVIDATT P
5/22/2014
DemandForce
Great Service!
Anonymous
5/22/2014
DemandForce
very friendly and honest.
DAVID and ALMA D
5/31/2014
DemandForce
Have been using Winkler's for automobile service and repair for the past 9 years. Their expertise is thorough, efficient and reliable.DCD, Germantown, MD
Ken Grundy
6/2/2014
GooglePlus
I have used Winkler Automotive for years and have always been happy with their service. You can count on the job being done right the first time. I wouldn't hesitate to recommend them to everyone.
Steve Rosen
6/4/2014
GooglePlus
I've been using Winkler for well over a decade, and can heartily recommend them. They do very good work at reasonable cost. They're honest and don't push -- they'll tell you when you can wait on a repair, for example, rather than pushing you to do it right away. They want you as a long-term customer, not just a one-off. And they're good people, friendly, ready to talk while they give you a ride to work.
B Zanetti
6/4/2014
GooglePlus
I am new to the Gaithersburg/Rockville area and needed a Maryland State Inspection. I was able to come in and wait for my vehicle to inspected early one morning which really helped me plan my day accordingly. My car needed a few things to pass, but the staff was very courteous and they even walked me back to show me the items that failed. It was a very low pressure, friendly atmosphere. I have already scheduled my other car for its state inspection too. Thanks and I look forward to doing business in the future.
Anonymous
6/9/2014
DemandForce
Been using Winkler for years since I used to live across the street. i can always count on them.
CODY S
6/12/2014
DemandForce
Great job again ! We'll be back
Anonymous
6/22/2014
DemandForce
I recently moved to the area and had some frustration dealing with other automotive centers. I spoke with George on the phone and met with him to review the rear brake pads. Professional, honest, and I left happy with the service. I will return to WInkler as my car(s) require work.
.PAUL AND MELISSA H
6/26/2014
DemandForce
Excellent, efficient service from drop off to pick up. I trust these professionals and have been a customer of Winkler for 25 years,
CHARLIE S
6/27/2014
DemandForce
I made my appointment late at night on Wednesday in hopes of bringing my car in at opening on Thursday. Not expecting to actually get the appointment time I had requested, I was still sleeping when I got a call informing me that my appointment was ready. Although my appointment was for a MD State Inspection, I added a few other issues that my car had, and I was told that they would take a look at them. Sitting in the lobby, I was informed of the progress on my car every step of the way by Connor, including the estimated costs and estimated wait times. Once the inspection was completed, they took a look at my windshield washer pump like I had requested and they determined that it needed to be replaced. They informed me and asked for my approval before ordering the parts and they told me how long it would take. Not wanting to wait that long, I was offered a ride home and they would call me back when my car was ready. Just a couple of hours later, I was called and just as I walked out of the house, Dave, who dropped me off earlier was passing by and he offered me a ride back. Such great service! I picked up my car and everything was perfect. Winkler Automotive has earned my loyalty.
Anonymous
6/30/2014
DemandForce
I called Winkler and talked to Dave about needing a new gear shift. He was polite, knowlegable and informed me that he needed to examin the car and if it really needed a gear the price of a new gear shift. I dropped off my car and a couple of days latre got it back like new. Then I was given a choice of how I could pay. The service was unhurried, professional and most of all, friendly. I'll be going back.
LUTHER S
7/3/2014
DemandForce
when ever I need the job done I always turn to winkler,the staff is very good. keep up the good work
CHRIS F
7/5/2014
DemandForce
Quick and friendly environment
MICHAEL D
7/9/2014
DemandForce
The staff at Winkler Automotive Service Center, most notably DJ, Dave and George treated me and my vehicles with great professionalism and respect. They explained all necessary work and timely performed the services with open and clear follow-up engagement with me. They are a pleasure to work with and the Winkler Staff has earned my trust.
OLIVIA M
7/11/2014
DemandForce
Thank you for thoroughly inspecting my car before I spent a lot of money on a car that was on its last legs. You informed me of a multitude of problems in addition to the problem I had come in for, helping me come to the decision to not fix it altogether and to get a new car. This was a hard decision but your input was extremely helpful. Thank you.
CLIFF H
7/12/2014
DemandForce
Great 'Old Time' service and repairs on my Mit 3000Gt sports car. They have our needs covered on all five of my wife's an my cars!
VALERIE H
7/25/2014
DemandForce
Came back from vacation to find my car had a dead battery - called to see if they had one - did not have one in stock, but would have one in half an hour. True to their word it was half an hour and managed to get the car to Winkler before it died entirely. They put the new battery in and was out in half an hour. Great job!
Anonymous
7/27/2014
DemandForce
I was so impressed with Winkler Automotive. I had received an estimate from the dealer for several repairs. I decided to stop by and see if they could do it for a lower price. Not only did they make repairs for a lower price, they revealed that I did not need some of the repairs that the dealer had told me I needed. DJ was honest and straightforward with what my car actually needed. Thank you Winkler Automotive, I will be coming back with all three of my cars.
Anonymous
8/2/2014
DemandForce
Courteous and prompt, as usual. A pleasure to do business with Winkler Automotive.
JOHN P
8/7/2014
DemandForce
The service was professional in every sense and very prompt.
Anonymous
8/8/2014
DemandForce
My service was professional, prompt and priced competitively.I highly recommend Winkler Automotive Service Center.
BILL R
8/9/2014
DemandForce
Had an unexpected problem while driving home yesterday. Made quick detour to Winkler's around 2pm. They fixed the problem with the fuel injection system and I was back on my way in less than two hours. Great staff, great service.
WILLIAM and RENA H
8/9/2014
DemandForce
Very gentlemen, very patient!
STEVE G
8/10/2014
DemandForce
I have been a Winkler customer for many years now because they provide great service and give me a full explanation of what needs to be done/what was done and why. Also, they are friendly and make me feel welcome and they remember my name.
PETE T
8/11/2014
DemandForce
As usual, Winkler Automotive service was fantastic and honest.
DOUGLAS A
8/15/2014
DemandForce
Great service. promised next day. Completed in early morning.
.PAUL AND MELISSA H
8/17/2014
DemandForce
I am very pleased with the thoughtful and efficient service from the professionals at Winkler Automotive. Their estimates are fair and accurate, and their turn-around time is reasonable and prompt.I would never go anywhere else.
PAM L
8/18/2014
DemandForce
Great customer service, quick, reasonable, and clean welcoming facility. Pam Gaithersburg, MD
Anonymous
8/20/2014
DemandForce
I recommend Winkler Automotive Service Center for any car repair/maintenance work. They are trustworthy and they perform quality work.
Anonymous
8/24/2014
DemandForce
Seems to be very reasonable place to deal with , focused on using quality parts. Absolutely nicest office /waiting area I have seen ..almost like going into auto museum/antique shop with pictures , old signs , old furniture and spotless including restroom. Seem to spend plenty of time explaining work needed and options .
Anonymous
8/27/2014
DemandForce
I was very happy with the service at Winkler Automotive Service Center. The owner & staff were attentive and courteous, while straightforward about the issues my car had. No hiding of fees or last minute new-information, which I appreciated. They were kind enough to drop me & my husband off at the metro & pick us up. Would definitely recommend doing business with them!
NANA O
8/29/2014
DemandForce
Very courteous, very prompt and top quality work. They always explain what they're doing and why they're doing it.
JOHN T
9/4/2014
DemandForce
I continue to receive the very best service from Winkler Automotive. They are caring, knowledgeable professionals and clearly have the customer's best interests first. I cannot praise this organization too highly. They are simply the best.
CARL/ANNMARIE S
9/4/2014
DemandForce
What a professional experience. They accommodated my need to driven to metro when servicing my vehicle. The car did not experience reported issue when initially given to them and was not readily diagnosed with equipment or visual inspection as it only occurred below a certain temperature. They did not charge for this service and asked me to return vehicle when issue recurred. At that point they where immediately diagnose issue and completed work timely and efficiently. I highly recommend their services.
SANDRA J
9/4/2014
DemandForce
I've come to trust Winkler's Automotive to maintain my vehicle. I need to have the timing belt changed in my vehicle, too. Their price is 1/2 of the other 3 quotes I received. Thanks guys!
DON M
9/7/2014
DemandForce
Winkler Auto's customer service is outstanding, and their auto repair knowledge is the tops!
Anonymous
9/10/2014
DemandForce
efficient, clear, appreciated taking the time to walk me through the results and recommendations for keeping things in working order
DOUGLAS A
9/10/2014
DemandForce
Super Service and on time.
LETCHER E
9/15/2014
DemandForce
My service was fine. I just wished I had known at the time the tow took me there Friday after hours, that it was not open on Saturday. As it turned out, I only needed a battery and I could have gotten my car back the next day.
JAMES and PAULA J
9/17/2014
DemandForce
It's always a pleasure doing business with someone you can trust.
KELLI M
9/18/2014
DemandForce
So wonderful! Was in and out in a flash. As always, the staff treated me like family.
Anonymous
9/18/2014
DemandForce
Great service, I made an appointment and they had me in & out on time. They are all very friendly and professional.Fair prices , they don't try to sell you things you don't need.Thanks for taking care of a firs time customer .
TERRI M
9/21/2014
DemandForce
Great experience. I received $10 off using an online offer and they got my oil changed quickly. They even cleaned out under the hood where a mouse started to make a nest! I continue to be a loyal customer.
STEWART W
9/22/2014
DemandForce
Thanks for fitting me in to your schedule on such short notice. I greatly appreciate it.S. Williams
JEFFEREY T
9/24/2014
DemandForce
Dave and DJ were extremely helpful in diagnosing and repairing a pesky creaking noise that my Acura CL Type-S was making. Although it took four visits to finally diagnose and repair the problem, I greatly appreciated the personalized, ""family-style"" service and attention that I get at Winkler.
THOMAS S
9/25/2014
DemandForce
The team at Winkler went out of their way to resolve an issue with a defective part - great service and commitment to the customer.
JONI K
9/26/2014
DemandForce
Excellent service, Efficient and Courteous
TAMMY S
9/27/2014
DemandForce
I was so impressed with their professionalism.
LEVENTE S
10/3/2014
DemandForce
I am very happy with this place. They take care of things.Last time I wanted to get rid of some quiet but annoying chirping-squealing sound that I would periodically hear from the engine compartment. I thought it was something about the transmission because I would only hear it in gear. The noise actually could not even be heard the day I dropped the car off and the transmission checked out OK but these guys did not just stop there and said “oh, we couldn’t hear the noise” like the dealership did a number of times. They thought about what else could cause the noise and recommended that I replace the aging serpentine belt. I agreed. The noise is gone and the car also seems to run smoother.Another time, I wanted a slow tire leak checked while the car was in for an oil change. I had already taken that tire to a tire place where they said the valve was fine, there was no hole in the tire, and they don’t know why it leaks. These guys at Winkler’s did not stop there. They figured the tire leaked around the rim. They sealed it and I no longer have to inflate the tire every week like I used to.
PAT M
10/5/2014
DemandForce
The peace of mind that comes with having a safe automobile is priceless, and this is the assurance that I have from Winkler. When we moved to the DC area 8 years ago, I made it a priority to quickly locate reliable providers of key services: doctor, lawyer, home remodeling contractor and automobile service center. I found Winkler on the Car Talk Guys website, and after my first visit I was a lifelong customer. They take care of my wife’s car & my truck and I wouldn’t trust my vehicles to anyone else. You can spend your day price-shopping and save a buck or two here & there, but if what you care about is quality repairs/maintenance & customer service at a fair price, go with Winkler.
Deonna Mills-Humphress
10/8/2014
Google
I have been a customer for about 10 years now. I have to say that I feel extremely comfortable with the team of technicians there and have always been happy with their response times. The team is knowledgeable on many types of cars, they know their stuff. The prices are fair and the front desk team is great! They also have a shuttle service that can get you to and from when your car is being serviced.
PRENTISS S
10/9/2014
DemandForce
I took my 2008 Jeep Commander to Winkler and was very pleased with their customer service and their speed to repair the front differential. This is not an inexpensive repair so their coupon for 10% off of labor made their very competitive prices even better.
JOAN M
10/10/2014
DemandForce
When those orange lights start flashing, it's great to have someone you trust at Winkler's.
Anonymous
10/11/2014
DemandForce
Performed oil and filter change in quick fashion. Thought I had a brake pad issue but Winkler said the pads and rotors were still in good shape and did not need replacement. Friendy and honest.
CODY S
10/14/2014
DemandForce
Best service in town .Always quick , friendly, and fair. I highly highly recommend .
SUZANNE D
10/21/2014
DemandForce
Great service, as always. I appreciate that they always take the time to fully explain the problem and my options.
ALYSON M
10/23/2014
DemandForce
Pulled in at 7:35 am, wasn't sure about my appointment, but, I had one and George put my car in... 25 minutes later I was on my way! Way to go! Big smile from this customer.
GALEN TEAGUE M
10/23/2014
DemandForce
Excellent as I was told from a friend. i will do my best to spread the good word about Winkler!
SAM A
10/26/2014
DemandForce
Professional, honest, better than any dealership you could go to.
RON and EILEEN H
11/3/2014
DemandForce
I have been a customer of Winklet Automotive for over 30 years. George and his staff and mechanics have always performed to the upmost satisfaction. Any repairs or just routine maintenance is always done in a timely manner and if a problem with the work or part later George always stands behind his work. If you are looking for a great place to take your vehicle and someone you can trust take your car toWinklet Automotive. You won't be sorry.
LEO D
11/5/2014
DemandForce
Good honest and reliable service -- a polite and friendly staff
BILL R
11/13/2014
DemandForce
Fast and excellant service for my oil change.
GINA F
11/14/2014
DemandForce
Great service, I made an appointment and they had me in & out on time. They are all very friendly and professional.Fair prices , they don't try to sell you things you don't need.Thanks for taking care of a firs time customer .
CLIFF H
11/15/2014
DemandForce
Winkler Auto has been able to find hard-to-get parts for my 3 antique cars, when others had given-up, and installed them so that I can meet MD inspection.
JEFF K
11/15/2014
DemandForce
service was great as always !
ROBERT T
11/18/2014
DemandForce
The repair of the a/c in our 18-year-old Chrysler was excellent and prompt.
Anonymous
11/21/2014
DemandForce
Terrific service as usual. Thanks to the mechanic who worked on my car. And thank you, D.J., for taking care of me and my car as always.Larry
LARRY C
11/24/2014
DemandForce
Dave is the best!! Thanks for the great service.LarryLarry Chaitkinmrbook@msn.com
LUTHER S
11/29/2014
DemandForce
Winkler is the bestThe staff is courteous and polite,they answer all your question.Do the job in inkindly fashion and always to try to satisfied there customer.Winkler is the only place I take my car.
Akin W.
12/2/2014
Yelp
Extremely professional and personable! Winkler Automotive is the designated service center for my family. Every experience with them is pleasant. They make everything so easy! :-)
JOHN P
12/4/2014
DemandForce
Most attentive, helpful, and prompt service.
MIRIAM and MOOROSI M
12/5/2014
DemandForce
Great service as always
MIKE G
12/6/2014
DemandForce
Wouldn't take my car any place else. They are the best.
FREDERICK C
12/13/2014
DemandForce
As always, for 15 years I have been taking my cars to Winkler's, they did a fine job . They found the exact problem that I was having and fixed it.
TONY B
12/15/2014
DemandForce
Excellent service.
Anonymous
12/18/2014
DemandForce
Advised by dealer 2 years ago to get brakes and I had not problem using them, so I went to Winklers who verified a brake replacement was not required. 2 years later, just had front brakes replaced by Winklers and they have rear brakes on radar to be replaced when required. I trust Winkler's and need to save money with kids in college. 2nd issue - had flickering headlight resulting in ticket, went to dealer one Sunday morning and told it would cost $800 (I said to change a light bulb? And left and went to Winkler's and saved $700). The dealer did help me replace a loose steeling wheel column (a ""fix"" not a recall, that the dealer said the part cost $0.50 however, I went to the dealer I took the morning off from work, and waited 2 hours, they did not have the part, I ended up going a 2nd time to dealer after work to have work completed). I own a Toyota Avalon and trust Winkler's expertise and honesty.
TODD C
12/21/2014
DemandForce
The team is very knowledgable and accommodating. Service was exactly what was needed and on time…no more no less| pricing is very much on target for the work performed. I drive away each time with full confidence my vehicles are in well cared for and will not have reoccuring issues as a result of the service. Thank you to the Winkler team.
ROBERT T
12/21/2014
DemandForce
The service was timely, excellent, and affordable. The car is now running well| previously, it wouldn't start. Winkler's handling of the towing charge was both very convenient and cost-effective.
Anonymous
12/24/2014
DemandForce
Great Service and job well done. Good People.
ALYSON M
12/30/2014
DemandForce
From the moment I arrived the service was efficient, explained, fast and I was on my way two hours earlier than anticipated. Wonderful, friendly and overall one of the nicest establishments where I've ever had service done. Will repeat and refer others! Thank you!
CAROL B
12/30/2014
DemandForce
George, Thanks for suggesting that I replace the shocks of my towncar. The car rides and handles like a new car now.Thanks again,Robert L. Bartels
TRACY C
12/31/2014
DemandForce
Always great and friendly service! We appreciate the opportunity to be shown when a repair is needed and learn more about it!
LANG S
12/31/2014
DemandForce
Very informative of repairs needed.
Anonymous
1/1/2015
DemandForce
As usual outstanding service.
JUDY S
1/7/2015
DemandForce
I have always been very satisfied with the prompt, courteous and thorough auto repair that I have received at Winkler's Automotive. They always find a way to squeeze me into their busy schedule and never push unnecessary repairs.J.Switt
GILBERT B
1/10/2015
DemandForce
As always my experience at Winklers was excellent. My repairs went as scheduled with the price range I expected. I was in and out of there without a hitch. I highly recommend winkler's to all of my friends and co-workers.
Anonymous
1/10/2015
DemandForce
Fast and friendly service.
GERRY/BONIE K
1/11/2015
DemandForce
Excellent as always
Anonymous
1/11/2015
DemandForce
New Maryland resident scheduled a next-day appointment for a MD Safety Inspection (MVA website states this is necessary to title & register a vehicle), estimated to require 1-2 hours of work. First appointment of the day was very fast (approx. 1 hour). Waiting area is clean, with coffee and wifi available (free). Staff were competent, friendly, and polite. 4/5 stars because it turns out that a safety inspection is not necessary when the car was originally purchased in MD. It was my responsibility to know this, of course, and it's never a bad thing to inspect the vehicle for safety| however, I feel that having explained the details of my circumstances (that is, I'm a returning resident with the car originally purchased in MD), the shop could have informed me that the inspection was not needed and saved me some time and money. That said, I'm giving them the benefit of the doubt that they were simply performing the service I requested. Bottom line: I will be taking my vehicle (and my husband's) back to Winkler Auto for its regular services. Altogether a pleasant experience.
JOHN F
1/14/2015
DemandForce
Easy to make appointment - great service! All work explained thoroughly. Suggestions provided as well.
LEONARD L
1/14/2015
DemandForce
Just the works including an oil change. Done efficiently at a fair cost. What else can I say?
PATTY T
1/16/2015
DemandForce
Following an 'extra-bumpy' experience, took car in to be sure all was OK. Following a test drive, alignment and tire balance was accomplished in a very timely fashion. Work was done quickly and I was kept informed of progress.
KEITH K
1/16/2015
DemandForce
Great service at the best price. I really appreciated how Dave was willing to answer all of my questions in great detail.
TONY B
1/21/2015
DemandForce
Very satisfied with the work done on my vehicle.
DONALD S
1/25/2015
DemandForce
I did not personally meet with Dave or DJ, but over the phone they were courteous and seemed eager to check out my daughter's car and repair it.....It apparently needed a lot of work which I expect was completed. I have not received a requested copy of the bill. donsalins@aol.com
MATTHEW O
1/27/2015
DemandForce
Great Service
Anonymous
1/28/2015
DemandForce
I've been taking my vehicle to Winkler's for about 1 yr. They are professional, responsive and doquality work. They take the time to explain the diagnosis and what the repair(s) will involve.They also alerted me to their Latest Specials and saved me a few bucks. Thanks.
VALERIE H
2/2/2015
DemandForce
Excellent as always - car fixed and ready on time
JEFF F
2/3/2015
DemandForce
Another service visit at Winkler's and another great experience with a professional staff and experienced technicians. Appreciate the fact that I can send my kids for a service visit and know that they will receive the same outstanding service as if I were present.
ANIL J
2/5/2015
DemandForce
To be frank this is the first time I feel compiled to share my thoughts, I have been bringing my Camery & Siena to Wrinkler Automotive since 2007. Absolutely professional, trustworthy and very friendly! Make it a point to explain everything that they found wrong or needed attention and what was done or needs to be done and upfront cost! Thank you all, especially the technicians behind the scene who I never get to meet and thank, the front desk people do a proud job for you. Thank you Wrinkler Team!Anil Joshi
Deonna Mills Humphress
2/5/2015
GooglePlus
I have been a customer for about 10 years now. I have to say that I feel extremely comfortable with the team of technicians there and have always been happy with their response times. The team is knowledgeable on many types of cars, they know their stuff. The prices are fair and the front desk team is great! They also have a shuttle service that can get you to and from when your car is being serviced.
DIANE and JACK M
2/6/2015
DemandForce
Have been a customer of Winkler Automotive for many years. Always have had excellent service. Would not think of going anywhere else.
LANG S
2/8/2015
DemandForce
Car's battery related problem was replaced promptly in just over an hour.
Anonymous
2/13/2015
DemandForce
Quick service with a great all around experience. Stopped in to get a light changed and was in and out in less than 30 minutes. They are also very fair on labor, charging for the amount of time rather than in 30 minutes increments. Highly recommend.
JANET M
2/15/2015
DemandForce
A professional team that always has my car back within the time they state. The work is always done well and without any issues, concerns, or complaints.
MIKE G
2/16/2015
DemandForce
Great place, good prices and honest work. Wouldn't take my car anywhere else.
ROBERT H
2/18/2015
DemandForce
Great services, fair price and efficient!
JEFF F
2/25/2015
DemandForce
Had another opportunity to bring our car to Winklers and once again, received prompt, reliable, and outstanding service. Thanks Winklers!!
ROBERT K
3/5/2015
DemandForce
I always enjoy coming here, as I know he service will be top notch and my car given excellent service. Plus, George and I have the same feelings towards our pin head leaders in the white house and congress.
GILBERT B
3/6/2015
DemandForce
I've always used Winkler as my go-too automotive specialists. They never steer me wrong and always gives me a honest quote for work to be done. I always refer friends and family to them.
PATTY T
3/7/2015
DemandForce
No appointment - was seen quite quickly, was kept advised of progress and eventual diagnosis. Job completed within 1 hour.
STEVE G
3/11/2015
DemandForce
I am a regular customer of Winkler's and my latest visit was worth the 5 stars. I dropped my vehicle off the night before my 7:30 am appointment. I was contacted early in the morning with an assessment of what their inspection discovered. I approved the recommended services and had my car fully service and back by mid-morning.Steve
ROBERT B
3/12/2015
DemandForce
My family has taken it's autos to Winkler for service since I can remember. Our experience with the service we've received has been excellent. We , to the best of my knowledge, have not had to return a vehicle because it wasn't repaired correctly the first time. We will continue to use Winkler for our auto repairs not because they're the cheapest but rather, because they do the repair work correctly the first time..
BETSY AND PETE T
3/12/2015
DemandForce
Top Shelf Customer Service...as always.
ANDREW S
3/13/2015
DemandForce
Great place to deal with.
Anonymous
3/15/2015
DemandForce
TEAM MEMBERS DID EXCELLENT JOB!
JACK P
3/15/2015
DemandForce
Knowledgable, friendly, prompt, economical service. Only wish I'd discovered them years ago.
RON and EILEEN H
3/16/2015
DemandForce
As always out experience at Winkler Automotuve was excellent. We have never had a bad experience at Winklet. Work is always performed on a timely manner and correctly. This is our experience over the last 30 plus years of getting our vehicles serviced at Wiinker. George , Dave, DJ, or whoever has been there over the years have always went out IOC their way to help. We would recommend taking your vehicle to Winklet to anyone if you want honest and excellent work performed. Ron & Eileen Haggart
Anonymous
3/19/2015
DemandForce
DJ and his team did a great job with my Mini Cooper. They communicated well, letting me know what tests they had administered, the findings and possible plans of action. I trust them with all my cars. I believe they are fair and honest. Pleasure doing business with them.
KELLI M
3/20/2015
DemandForce
Winkler did it again. I brought my car in on Friday morning and everything was fixed by the end of the day. They called the car rental place for me and even kept my car for me until the following day to be picked up when I could do so. The price was great too. Thanks!
JIM C
3/22/2015
DemandForce
Professional, knowledgeable,friendly and helpful in every way.
ESTELLA and SONNY L
3/24/2015
DemandForce
WINKLER AUTOMOTIVE HAVE THE BEST CUSTOMER SERVICE!
Anonymous
3/24/2015
DemandForce
Great service attentive and prompt.
BRAD B
3/29/2015
DemandForce
As always, Winkler Automotive provided professional and courteous service. It's good to have a mechanic you know you can trust.
DON M
3/30/2015
DemandForce
Winkler Automotive is unmatched by any other automotive service I've ever encountered. Their performance is fast, thorough, professional and extremely customer oriented. I would recommend them to anyone in a New York minute!
PHIL B
4/1/2015
DemandForce
All work is excellent and if your car doesn't need it, they don't do it. They only do what's necessary and suggest other work if required.
NELSON and PENNY L
4/3/2015
DemandForce
We have used Winkler Automotive for over 25 years. They are the best. Period.Nelson & Penny LeRoy
STEVE K
4/4/2015
DemandForce
George was friendly and knowledgeable. He explained the problems involved with my car and provided several options. Also, the shuttle service was great. It was very convenient to drop my car off and have a ride home. So far, the service to my car seems great and I would recommend the place to others.
Anonymous
4/10/2015
DemandForce
Quick and Courteous service. Instead of supporting big companies as Herson's support your local shop!
SAM A
4/12/2015
DemandForce
My selling dealer that I purchased the car new from with a service contract told me i had to wait one week to get oil & filter changed. So I called Winkler Automotive for appointment the next morning, waited 30 mins and drove away. Waiting area and shop spotless!! First Class.
KENNETH L
4/12/2015
DemandForce
Want quick professional quality work? Winkler Automotive was able to perform extensive work to my Mini before shipping overseas. Their professional mechanics and staff perform quality work at reasonable prices. Don't settle for less!
MIKE G
4/13/2015
DemandForce
Great, reliable service.
PATTY W
4/13/2015
DemandForce
Winkler squeezed me in even though they were clearly busy. Friendly, professional.
Anonymous
4/18/2015
DemandForce
Attentiveness to detail and made sure I was safe on the road!
DON M
4/26/2015
DemandForce
Another great experience...... In and out with no hassles and fast service.Thanks!Don Myers
DAVID S
4/29/2015
DemandForce
The service is great. Diagnostic are on point. Whe ever I come in for service, the atmosphere is pleasent and and rewarding.
KEN G
5/4/2015
DemandForce
Winkler has been my auto repair shop for many years and always provides excellent automotive repair and customer service.
Daniel Reynolds
5/5/2015
GooglePlus
Recently had my 2008 Nissan Titan serviced here and they are amazing! I wish I would have found this place years ago when I moved to the area. Dave is extremely nice, brought my truck in and he showed, literally, me that the previous place I used installed my brakes and tires improperly. They are a little more expensive than a normal shop but it is well worth the customer service and quality you receive. I am impressed as I thought all auto care places were crooked but this place is fair and honest and I recommend this to everyone! Also, its nice that they give a military discount, cant find any other place that does!
Adam J.
5/8/2015
Yelp
These guys are great. They care more about their customer than any other I have encountered. Very personable and helpful as well as excellent work.
JOHN C
5/10/2015
DemandForce
I had the car towed in at the end of the day after it sprung a serious coolant leak. They couldn't work on it immediately, but offered my a loaner car (which I didn't need) until they could get the work done. They communicated well when the work started & got the job done promptly. Price was actually a few bucks lower than they had estimated.
Victor Caraballo
5/12/2015
Facebook
Awesome Automotive Service Repair Facility and Great Family Owned business and Wonderful Customer Service....
BOB and DIANE D
5/13/2015
DemandForce
Great
Leve S.
5/19/2015
Yelp
They take care of things at Winkler's. I would be a millionaire if I could have a buck for every time people at other services told me ""no, we didn't hear that noise"" or ""we took the car for a test drive and did not experience what you did"" or simply ""we don't know"". I have been a customer here for about 3 years now and my experience has always been that these guys find out what's wrong and fix it to make sure my car runs perfectly. One example I remember is a slowly leaking tire. I took it to 2 different tire shops and they both said they could not see what was wrong with the tire and, if I don't mind, I should just keep pumping air in it once a week or so since that has been working for me so well. At Winkler's, they found out that I had a leak around the rim. They sealed it and I no longer have to do my weekly pumping routine. Last time I was there I asked them to see why I sometimes hear squeaking from the rear suspension. I also often heard a knocking noise riding over bumps but I did not even mention that to them because I was so used to it. (I had that checked out a long time ago by another place where they said they did not hear any knocking and they don't know know why there would be a knocking noise as everything seems fine.) The guys at Winkler though my sway bar bushings were worn and recommended that I replace them. No more squeaking, no more knocking.There may be cheaper places out there but I trust Winkler to keep things running well for me instead of cutting corners, postponing maintenance, or simply denying that a problem exists at all.
MIKE M
5/24/2015
DemandForce
My review of Winklers it was the same as all the other time....great
JOHN C
6/1/2015
DemandForce
Quick, courteous service at a reasonable price. They always try to work with me to find the most economical, yet safe, solution to a repair problem.
JOHN P
6/2/2015
DemandForce
Excellent service that is attentive to the customer's concerns and that seeks to keep vehicles running optimally.
1ED Z
6/2/2015
DemandForce
Staff was polite and had patience explaining the multi-repair work that was occuring with our vehicle. They were always pleasant and our experience is always wonderful, that is why we have all our automotive needs managed by Winkler.
ROBERT K
6/4/2015
DemandForce
Thank you so very much for the loaner car. That was really nice.
DEAN and ALISON L
6/6/2015
DemandForce
I have always had an excellent experience with Winkler Automotive Service Center. On August 1, 2016 I posted a slightly negative review about Winkler because I thought I was overcharged for a repair. The same day, I received a phone call from Dave giving 50% off on the service that was overcharged. Yesterday, August 3, Karim called and left a message for me. I called him back a few minutes ago and he gave me a 100% credit on the service I was overcharged. It is service like that that keeps me using Winkler and recommending them to any of my friends because I know that they will always be fair ... even more than fair in this case.
MICHAEL D
6/11/2015
DemandForce
I have been a Winkler Automotive customer for about the last year. During that time the Winkler Team has provided me with professional, competent and honest service for my high-line vehicles. I travel 40 miles each way to acquire service for my vehicles. I will continue to do this because I have found that the new owner Karim, and the members of the Winkler Team (specifically Dave, DJ and Conner) have continued to earn my trust. My vehicles mean a great deal to me, from a functional and personal perspective. The Winkler Team has treated me and my vehicles with great respect. I greatly value their open communication and their ability to investigate any issues or problems that my vehicles have had and their ability and willingness to explore and provide me with options. After a recent complex and difficult repair to one of my vehicles, the owner Karim personally test drove and delivered my car to me. Now that is commitment to excellence and exceeded my expectations. Their pricing is more than fair and their service is backed by honesty. Thank You Team Winkler!!
LEONARD L
6/11/2015
DemandForce
They always do a great job. They could be a little clearer about how many loaner cars they have available. However, the repairs got done the same day and the car is running fine.
STEWART W
6/13/2015
DemandForce
AL work was completed as requested. First class service! center!
JOHN W
6/19/2015
DemandForce
I had my transmission serviced the very same day and ready for pickup. Excellent service on my 1972 ford Mustang. Here you will find the highest quality technicians that have the answers for your car, truck or van.
JOHN M
7/5/2015
DemandForce
The employees are courteous, professional and they do a good job.
LAURA and TOM K
7/8/2015
DemandForce
Winkler Automotive does not give up until your vehicle is fixed! We are thankful that the talented and dedicated staff at Winkler worked hard to ensure my son's truck was up and running -- with heat blasting away. Thank you for your excellent work over the many, many years we have know you!
FRANK M
7/11/2015
DemandForce
Comprehensive, thorough and economical service as a drop-in without an appointment. Several service options were presented. Excellent service performed in timely manner as has been the case in the past.Discount service coupons readily available on website.
TERRI M
7/13/2015
DemandForce
I took advantage of the February special and got a great deal on an oil change, inspection and tire rotation. I was in and out in no time. The staff is always so professional and pleasant.
Katelyn D.
7/16/2015
Yelp
My family has been coming to Winkler for years and this shop does an excellent job on all repairs and maintenance. The staff is always welcoming and very helpful with any questions I have.This shop is also within walking distance to the train station which makes it easy to get back home if I leave my car there over night but if it's a quick fix there's great shops and restaurants a short walk away as well!
Bob Oliver
7/21/2015
Facebook
Professional, friendly service. Always on time with repairs.
SAM A
7/22/2015
DemandForce
great on time experience!! Job you can trust.
JOE T
7/23/2015
DemandForce
Very professional and friendly with on-time service. Been using Winkler for many years and I am always happy with the care and service they give. I have recommended them to others and haven't heard any complaints over the years.
ANITA P
7/28/2015
DemandForce
Trustworthy & always friendly. I was expecting to have to leave my car, but was told that they could do the oil changes immediately. They also rotated my tires as well and did both services within less than an hour wait time.
ADAM and JENNIFER J
7/30/2015
DemandForce
Excellent service. I am happy every time. Thank you all so much for all that you do.
Anonymous
8/1/2015
DemandForce
Again, Winkler did an exceptional work on the car. It drives like a new car. I am actually at Winkler again with my second car. Great work Winkler!!!!
Anonymous
8/8/2015
DemandForce
They did a great job!
JEFF F
8/15/2015
DemandForce
I always look forward to having a pleasant and professional experience with Winkler's Automotive Center. I was seen on time and the costs were reasonable. I also want to commend Dave King on the way he handles customers. I was impressed with his ""bed-side"" manner with one particular customer. It's nice to know that the individuals representing this business are genuinely concerned about their customers' automobiles and wallets!! Keep up the good work folks. Appreciate your business too!
JAMES C
8/28/2015
DemandForce
Great!!!!!
Anonymous
8/29/2015
DemandForce
Per usual excellent service provided by professional mechanics
DELORIS V
9/2/2015
DemandForce
Service and repairs were excellent. Owner is knowledgeable, experienced and provide quality work environment. Better than going to a dealer.
GLORIA E
9/4/2015
DemandForce
Great customer service.
BERNIE B
9/7/2015
DemandForce
Excellent customer service.
TERRY H
9/9/2015
DemandForce
I have used Winkler Automotive services for over 20 plus years and will continue to used their automotive services in the future. I will also continue to recommend their services to friends and family.
.PAUL AND MELISSA H
9/11/2015
DemandForce
As always, Winkler Automotive professionals examine my vehicle carefully and let me know what needs to be fixed and how much it will cost before any repairs are made. I have been very happy with their service over the last 25 years and would not trust anyone else with my cars.
DAVID B
9/11/2015
DemandForce
Confusion at the front desk regarding the price of the service. after that was resolved all was good. Fast service.
Anonymous
9/11/2015
DemandForce
Most professionally attentive to all customers. Prompt and excellent service.
VIOLETA M
9/12/2015
DemandForce
Very good service in everything
JAMES K
9/13/2015
DemandForce
Winkler does great work and their staff is friendly and helpful.
BOB P
9/22/2015
DemandForce
Great and timely service, as always. Thank you.
DELORIS V
9/25/2015
DemandForce
Excellent service, knowledgeable, accommodating and perform proper repairs the first time without having to go back again and again.
QUITIBILLA L
9/28/2015
DemandForce
The staff were very friendly, accommodating with getting me to work, clearly explained what needed to be done to my car, and provided me with service options.
Anonymous
9/29/2015
DemandForce
AS ALWAYS, THE SERVICE WAS EXCELLENT AND MY PROBLEM QUCKLY REPAIRED.
Anonymous
10/9/2015
DemandForce
Very good.
STEWART W
10/10/2015
DemandForce
Work done as requested and completed in a very reasonable amount of time.
JOHN F
10/15/2015
DemandForce
As always, service is courteous, informative, and complete.I appreciate your honest and up front assessments.Dave does an excellent job!
LUKE H
10/28/2015
DemandForce
I always appreciate the honest and friendly services I receive from Winkler. I do not hesitate to recommend them to friends as a trustworthy mechanic that you can count on for great service.
BOB O
11/6/2015
DemandForce
I am a repeat customer because I always receive professional service. Their work is always completed on time with reasonable rates. Thank you Conor and Dave !
Mark A.
11/7/2015
Yelp
Had a major job done on my truck 1 week ago. All seems great, and they were $100 under estimate. Upon inspection of the work I see that they put in some new bolts, like you would do yourself, It looks like a good quality job.
IRVING C
11/10/2015
DemandForce
I had a Maryland State Inspection performed. The owner and other persons at the shop were very respectful of my time. The inspection was completed in about 1 hour.
DOUGLAS A
11/12/2015
DemandForce
Always super service. I now have my kid's going there when they are in the area.
LYDIA B
11/17/2015
DemandForce
One star down because you did not start on my car until the next day. But you found the problem and fixed it. Always pleasant .
Anonymous
11/19/2015
DemandForce
After trying service repair companies, i found Winkler and now use this company for all my car repairs.
JANET/JOHN S
11/19/2015
DemandForce
Connor was friendly and helpful. He was prompt with calling back in regard to the repairs needed. Problems were taken care quickly.
BOB O
11/20/2015
DemandForce
Professional service by friendly, knowledgeable staff.
Anonymous
11/24/2015
DemandForce
Thorough examination of car| problems fixed at reasonable price. Fast service. Great job!
JENNIFER F
11/25/2015
DemandForce
The staff is both personable and professional in person and on the phone. Connor was able to tell me what I needed, so that I could travel in safety.
LUKE H
11/27/2015
DemandForce
My experience with Winkler has always been first class. They are honest, reliable and always provide friendly service. I have recommended them to friends and co-workers without hesitation.
ROBERT K
11/28/2015
DemandForce
As always, service was excellent and very little waiting time. Thanks so muchj
Anonymous
11/29/2015
DemandForce
The problems were diagnosed, corrected, and done so quickly.
ROBERT K
12/5/2015
DemandForce
We are very happy with the outlook now on our 16 year old Camary. Thank you all so much for your wonderful service. And may we say, God bless all the employees. Bob Kendrick
JEFF M
12/7/2015
DemandForce
Very thorough! Very competent! Very generous (let me borrow a loaner care)! Reasonable cost!
John Villarrubia
12/9/2015
Facebook
These guys are top notch. Some years ago, new tires purchased elsewhere were continuing to leak, despite several visits to the place from which I purchased them. Winkler fixed it on the first try. They became my regular repair shop after I price compared two major repairs and Winkler's price was both times significantly better than my then-regular shop. Then, most recently, they goofed (a brake piston that should have been fixed on an earlier visit but wasn't). They caught it themselves, called it to my attention, and fixed it at no charge.
Anonymous
12/11/2015
DemandForce
Friendly, clean, efficient
JEAN C
12/12/2015
DemandForce
Awesome experience! I couldn't ask for anything more. Loaner cars to boot?! Love it. Honesty is the most important aspect of this industry, and they have earned my business!
BOB O
12/12/2015
DemandForce
I'm always pleased with the service. The staff are professional, knowledgeable and friendly. The service is always on time at reasonable rates.
JOHN C
12/17/2015
DemandForce
As usual, Winkler's provided good service on a difficult job - the job itself wasn't hard, but finding the necessary part was a challenge to which they rose.
CLIFF L
12/22/2015
DemandForce
Just got an oil change, but great service and good price.
TRICIA K
12/24/2015
DemandForce
Honest and affordable.
RON and EILEEN H
1/4/2016
DemandForce
Ecceptional as always. Thanks again for all you alldo for me for the last 25+ Years.!!!!
QUITIBILLA L
1/6/2016
DemandForce
This is my second time getting my car serviced at Winkler. The staff have been nothing but pleasent and professional each time. The convenient location, great service, and great people make this a great place to get your car serviced.
FRED E
1/7/2016
DemandForce
After inadvertently changing the cabin air filter twice within 5,000 miles Dave quickly removed the second charge from my bill correcting the first problem I've had in at least 15 years of dealing with the great crew at Winkler's.
LANG S
1/8/2016
DemandForce
Winkler provided prompt and efficient repair service. Brake pad related problem was due to a sensor problem which was still under warranty and fixed with no charge. Connor and Dave provide easy to understand information on what repairs need to be done and why.Lang
JOHN F
1/10/2016
DemandForce
As always| professional, courteous, timely completion.Dave deserves an "" atta boy!""
ROBERT K
1/11/2016
DemandForce
asd always my experience with you was outstanding.
DAVID G
1/11/2016
DemandForce
Responsive and effective
Anonymous
1/14/2016
DemandForce
consistently reliable, fair price, outstanding personal service & attention
JEFF F
1/19/2016
DemandForce
It's reassuring to know that when I bring my vehicle(s) in to Winkler'shat I will receive professional advice to identify the problem and professional service to fix the problem. It is gratifying to have such a respected automobile repair service shop in the area where you can trust them to provide you with great service at an affordable cost. Thanks guys!
GLENN H
1/23/2016
DemandForce
Friendly welcome, on time, and fixed the issue at a very reasonable price. Very professional and clean ship.
PATTY T
1/23/2016
DemandForce
We have been serviced by Wimklers for over 30 years. I am confident in their work to keep me safe and secure on the roads. Always a good experience. Thank you.
Ronald D.
1/25/2016
Yelp
Today was the first time trying this shop. I'm always a little hesitant to try new auto shops, because today you don't know who you can trust, how much you are paying or even the quality of work. However, I had an issue I needed checked today- the days after our blizzard- and they were able to help, finding the problem, quickly repairing it and having my car back to me in hours. I would recommend this to any family or friends, and of course I will be back. Just found my new automotive shop! Thank you fellas!
LAURA L
1/26/2016
DemandForce
Very helpful. Fixed a problem in the first time that another shop tried three times to fix and could not fix it.
ROBERT T
1/26/2016
DemandForce
My decision to get Winkler's Spring Maintenance Package was wise. The work turned up necessary repairs that precluded likely failures in the near future. I did observe that the Package does not include a car wash, but this is a very minor criticism. Also, the availability of a loaner car was extremely convenient, although driving the Saturn was an interesting experience!
HENRY M
2/7/2016
DemandForce
Great as usual
HAROLD B
2/13/2016
DemandForce
The work was done well and you got me out quickly -- thanks
Anonymous
2/16/2016
DemandForce
This was my first time here and I was thoroughly impressed. Great service and friendly people, will definitely be back!
MICHELLE D
2/23/2016
DemandForce
Dave and Conner provided excellent service and conducted themselves in a professional manner
SANDEEP S
2/28/2016
DemandForce
I am writing to correct my first review (below) which was the result of a part misunderstanding and part me taking my frustrations at the MVA out on these guys. That was unfair of me so I am writing to correct the record (because I cannot remove/edit my previous review).What was left out of my first review was how helpful and thorough these guys were in conducting a prepurchase inspection for me so that I can buy a used car with confidence. They were prompt, VERY thorough, and explained all the minor defects in the car to me. Dave went above and beyond in helping me understand what condition the car was in. I am grateful for that.In my prior review, I overreacted to the car failing inspection because of a broken fog light - which resulted in two, instead of one, trips to the MVA. However, I should not have pinned that on these guys.That was unfair of me and I owe them an apology.In hindsight, they were more than fair, helpful, honest, and courteous. I would highly recommend them to anyone.
JOEL N
3/3/2016
DemandForce
First time going to Winkler's. I was having coolant-related issues after a long road trip, and I also wanted an oil change and tire rotation. They were able to take my vehicle in for a diagnosis and repair it on the same day. Though car repairs are never cheap, they gave me a fair price for the work. Additionally, they were very thorough in explaining both the issues my vehicle was having and the cost for everything. I will be back for future service needs.
ELIZA T
3/4/2016
DemandForce
Very happy to find this auto repair business! I have brought my car twice for repair and the service was phenomenal. Very flexible with pick-up and drop-off and they provided clear, understandable and thorough explanations of costs and repairs. Friendly, personable and quick to respond to inquiries.
ANN J
3/11/2016
DemandForce
Superlative.
CAROL B
3/12/2016
DemandForce
Well satisfied as always. The new Vehicle Condition Report is very good and a very positive thing.
JATINDER S
3/16/2016
DemandForce
Great staff and service!
LEONARD L
3/22/2016
DemandForce
I needed a 150,000 mile checkup. They took care of all the items that they listed needed to be checked and charged an incredibly fair price.
Anonymous
3/24/2016
DemandForce
Service is thorough and aimed to keep vehicles running optimally. Great technicians.
Anonymous
3/24/2016
DemandForce
I always get great service at Winkler's! I've trusted them with my car and truck for years. I really appreciate that they offer a ride to and from the garage, too. I wouldn't take my vehicles anywhere else for service - always friendly and always reliable. Winkler's is a place you can depend on.
Anonymous
3/25/2016
DemandForce
Excellent diagnosis followed by thorough repairs and maintenance, all completed in a short time. Great work.
JON H
3/25/2016
DemandForce
Great service friendly and knowledgable staff. Highly recommend !
Anonymous
3/30/2016
DemandForce
Outstanding
TERRY and FRANK K
3/30/2016
DemandForce
As in past experiences, my auto repair went well, thanks guys
BRAD B
4/1/2016
DemandForce
I always leave Winkler with a feeling that I've been well served.
JOHN V
4/2/2016
DemandForce
These guys are top notch. Some years ago, new tires purchased elsewhere were continuing to leak, despite several visits to the place from which I purchased them. Winkler fixed it on the first try. They became my regular repair shop after I price compared two major repairs and Winkler's price was both times significantly better than my then-regular shop. Then, most recently, they goofed (a brake piston that should have been fixed on an earlier visit but wasn't). They caught it themselves, called it to my attention, and fixed it at no charge.
JOHN C
4/7/2016
DemandForce
As usual, a positive experience at Winkler's. They communicated well with me, did the work quickly and well, returned the car to me clean, and the problem appears to have been solved.
Steve Doris
4/17/2016
Facebook
first time in with my 2001 Monte Carlo SS. found them to be friendly, honest, professional, and genuinely interested in taking care of my car and, by extension, me. my car went in for a specific minor engine problem, but after a very thorough diagnostic evaluation uncovered several overlooked issues, i was included in the decision making process, and the outcome was just as expected. i will be a returning customer.
Breezy Brandon
4/17/2016
Facebook
I brought my 2006 GTO to these guys for an oil change, and ended up having to get a couple other things done. They provided a quote and after repairs took some off of the cost to keep it in the range of what they estimated. They provided a rental so I could still take care of business during the day while they kept my car. Totally personable, cool, honest guys. I trust their work, and will be back.
Anonymous
4/18/2016
DemandForce
I'm always provided with great service at a reasonable price when they service my car.
NICK and ERIN W
4/20/2016
DemandForce
Staff was very helpful and friendly. My vehicle maintenance was completed in a reasonable amount of time.
ROBERT K
4/24/2016
DemandForce
yes, there are other places to go in the Gaithersburg area, however I prefer to always go to Wiinkler. Thanks so much for the really fast service yesterday. I do have to make another appointment soon for the Camry.
Anonymous
4/24/2016
DemandForce
Excellent
Anonymous
5/1/2016
DemandForce
They are very professional in diagnosing the problem, consulting withe the customer and retiring it. I have been going there for many years and I have been satisfied with their work.
ROBERT T
5/3/2016
DemandForce
I was impressed that you tested the a/c system for leaks, and peaked that you found none, and replenished the freon. I look forward to an enjoyable summer!It was comforting to have all the other (more or less) standard items tested. I will have no qualms if we decide to take an extended trip, e.g., to North Carolina.Having transportation from and toyour facility from my apartment house was very helpful.
Stacy Nicolettos
5/4/2016
GooglePlus
George and his team are wonderful to work with! My car would not start and I had a tow truck service come by who helped me start my car. He suggested that I call Winkler (as he used them himself). They got me in right away and took the time to do a full diagnosis on my car to ensure that nothing was wrong with it. It is nice to know that there is a local automotive service center that I can trust. Would highly recommend them!
CNG Hess
5/4/2016
GooglePlus
Who you gonna call? With frozen food and a cooked chicken locked in the trunk and a trunk key that has worked a million time before, but won’t right now, who you gonna call? I was planning on going to Winkler Automotive to have the catalytic converter replaced on my Suzuki X-90. However, with hot and cold food locked in the trunk| today and right now was the time. Within five minutes they had the trunk open and the groceries and day saved.
ALYSON M
5/18/2016
DemandForce
With very friendly staff and expert service Winkler Automotive is my first choice in having my cars serviced. And, now they have free loaners for when repairs take a bit longer!
JEFFREY M
5/27/2016
DemandForce
I was thankful to be able to get a loaner car for the weekend to prevent any breakdowns as a part needed to be ordered to turn off that engine symbol.
Andrea Defour
6/4/2016
GooglePlus
Every time I go there the service is excellent. They give you honest feedback and information, they never try to nickel and dime you like other places. They also have a shuttle to take customers to the metro station.
Bob Price
6/4/2016
GooglePlus
George and his staff at Winkler are top notch. I trust the advice they provide and the work they perform. And most importantly they stand behind the work they perform. Not all repair shops do that. Good work guys! //Bob
Jami Daliege
6/5/2016
GooglePlus
Great staff. Very helpful!
STEVE K
6/9/2016
DemandForce
I'm a satisfied customer| my car was timely fixed and I haven't noticed any issues (it's been 1 day). I appreciated the text messages, emails, and phone calls that updated me with my car's repair progress. The link to the pictures that were taken to show my car's repair area were also appreciated. Dave is great on the phone, especially in explaining the source of the problem and the reasons for repair. The prices are always fair and reasonable. I'll be coming back.
MATTHEW S
6/13/2016
DemandForce
Very timely service and my vehicle is in much better shape.
FRANK M
6/17/2016
DemandForce
Excellent, professional and timely service at less than authorized dealer costs. As is always the case, Winkler provided a thorough diagnostics and optional time-phased service options.I have recommended this repair service to several coworkers/friends in the past and will continue to do likewise.
Anonymous
6/21/2016
DemandForce
Very nice and professional staff.
Anonymous
7/12/2016
DemandForce
Easy to make appointment for the next day! Called me by 8 the next morning to report results and were honest with telling me what could wai to be replaced and what couldn't.
Joel Z.
8/9/2016
Yelp
First time going to Winkler's. I was having coolant-related issues after a long road trip, and I also wanted an oil change and tire rotation. They were able to take my vehicle in for a diagnosis and repair it on the same day. Though car repairs are never cheap, they gave me a fair price for the work. Additionally, they were very thorough in explaining both the issues my vehicle was having and the cost for everything. I will be back for future service needs.
JEFF F
8/11/2016
DemandForce
You simply cannot go wrong bringing your vehicle to Winkler's! Got in and got out on schedule. Full explanation as to what was needed and the repairs were made in a timely manner. Car ran great afterwards. I always feel that my car is in great hands here. I appreciate the service and the quality of the work performed here. Keep up the great work!
JENNIFER F
8/14/2016
DemandForce
My only concern is no one called me to say what was wrong with my car. Someone just went ahead and did it. It was a minor repair, but I would still have liked to know prior to work being done.
PAUL L
8/17/2016
DemandForce
Excellent service, very friendly and polite staff. Service time was really quick.
JOHN and LINDA L
8/20/2016
DemandForce
very professional and courteous service
NATALINA O
8/20/2016
DemandForce
Excellent service, service was fantastic and very efficient by explaining everything we needed.
KELLI M
9/7/2016
DemandForce
I am always welcomed like a family member by everyone there. I receive a detailed report about my car, reasonable prices and great advice.
GARY B
9/18/2016
DemandForce
Very professional and cordial staff. They were able to give me an appointment to bring my vehicle in the day after I called. You cant get that kind of service at the dealership service department.
PETE J
9/20/2016
DemandForce
These guys are great, upfont, and honest. I highly recommend them for any automotive service that you need.
JEFFREY M
9/27/2016
DemandForce
They were able to get the part that I needed to turn off the engine symbol coming on.
LANG S
10/13/2016
DemandForce
Brought my Cadillac Seville for tire replacement as the front passenger tire needed air almost every other day. Dave said that the air leak was due to debris and corrosion on the tire and only required cleaning and did not need replacement. Repair technician also found the same problem on the left rear tire and performed the needed cleaning. Final cost was significantly less than if I had the two tires replaced and installed. Made the mistake of not going to Winkler first instead of going to a big name tire center where customer service would be a zero if reviewed. They are reputable and perform honest repairs.
JOHN F
10/15/2016
DemandForce
Always very helpful and informative!Dave King should get a medal for his patience with a customer!Jack Floyd
REGONALD C
10/16/2016
DemandForce
Had a CEL on my '00 Subaru so I took her in. After a test drive and some preliminary diagnostics was advised that further disassembly would be needed that would require extra time and asked if that was acceptable. I agreed. Found out what the culprit was but before any more work was performed got an unbiased and honest opinion on whether the repair would actually be worth the additional cost based on the mileage of the vehicle.Most shops wouldn't care. Thanks Connor & Dave!
STEWART W
10/25/2016
DemandForce
The only place where I'll take my car for service!Work is done in a timely matter......done correctly.....& at a reasonable price.
MARY S
11/3/2016
DemandForce
As I said before, I have always been pleased with the knowledge and service I receive to keep my car in good shape. Even though it is old, the service is still the same....excellent!
Anonymous
11/13/2016
DemandForce
had my car towed in with possible transmission or drive axle trouble right at closing time. It was diagnosed promptlythe next morning which is very good. I was happy with the discussion of repair options. the only drawback was the reticence of the shop to install a used transmission however, I completely understand their hesitation to do so and have no issue whatsoever with that decision.
JP Carnes-Stine
11/24/2016
Facebook
What's not to love? An honest, capable, fast garage that cares about customer service-incredibly rare.
REGONALD C
12/7/2016
DemandForce
Professional service with a smile. Free loaner car is a plus!!
DAVID B
12/7/2016
DemandForce
Great people, Great service. Provided loaner until work was completed.
Anonymous
12/10/2016
DemandForce
My family has been taking vehicles to Winkler for over 25 years. They are up front with information and provide specific recommendations on what services are required and what services are optional and can be safely delayed to a later date. My goal is to drive my current vehicle until the maintenance costs exceed the cost of a new car, and I am confident that Winkler will provide guidance to help me make that decision at the correct time.
JEAN C
12/12/2016
DemandForce
Awesome experience! The level of professionalism is second to none. They walked me through the process of what my car needed. The actual email/report received explains what is needed, and has pictures attached. Definitely a great innovative idea! We all want to be under the hood or under the car to see it for ourselves. That takes care of it! The service is not over when you walk out the door. I even got a call back from Connor a few days later to see if I was satisfied with my car and how it was running. Garage well run from top to bottom!
LEONARD L
12/18/2016
DemandForce
My car was having a number of problems. When I was called with a list of them and the projected cost, it was broken down into things I needed immediately and things that needed to be done but could wait a while. I appreciate it when the repairs are listed that way so I have options without having to ask for that type of breakdown. To me, that is professionalism and why I like going to Winkler for service. The repairs that we opted to do were finished promptly and were done professionally, as they always are.
CAROL B
12/21/2016
DemandForce
Winkler always does a great job in maintaining my vehicles. It is like driving in an old card and after maintenance driving out a new one.
Anonymous
12/26/2016
DemandForce
Quick, courteous, quality work at a fair price.
Anonymous
12/26/2016
DemandForce
Quick and efficient
EMILY/BRANDON B
1/8/2017
DemandForce
Winkler provided excellent service. They were very informative and timely with my car.
Anonymous
1/8/2017
DemandForce
Trustworthy service. Affordable. Great customer service.
Anonymous
1/10/2017
DemandForce
Very nice employees and reasonable prices. I will return
TERRI M
1/18/2017
DemandForce
Pleased as always with the service I received from Winkler Automotive! The staff is always professional, competent and courteous. It's a pleasure to do business with them.
RICHARD B
1/31/2017
DemandForce
Quick and fairly priced service. Provided realistic estimate and put safety over profit.
LISA B
2/5/2017
DemandForce
Paul made time to conduct my vehicle inspection. Found a leak and fixed it. Excellent service.
Harold Berger
2/5/2017
GooglePlus
I have had my cars serviced at Winkler for more than 25 years. I have complete trust in their service and recommendations.
LATWAN G
2/8/2017
DemandForce
Service was excellent. Dave took the time to explain what needed to be done with my vehicle and provided the other 3 things that needed attention. My car was done when they told me it was going to be done. Winkler is top notch in my book.
PAUL R
2/15/2017
DemandForce
Great fast service
PAUL R
2/21/2017
DemandForce
Great experience however when I went out this morning my dash signaled low tire pressure... not sure if related?
Anonymous
2/23/2017
DemandForce
Guys are friendly.
JOHN P
3/4/2017
DemandForce
The staff at Winkler Automotive consistently offer service that is customer-focused at the same time as it reflects superb technical knowledge and experience in providing car maintenance.
Christy Gordon
3/21/2017
Facebook
My family and I have been going to Winkler for the past 30 years. Only ones I really trust to work on my vehicles. They are professional, honest and knowledgeable.
Dean LaRue
3/25/2017
Facebook
Winkler has serviced my cars for the last 10+ years. They are always friendly, kind, and knowledgeable. When mistakes happen (they do but are rare), they always provide quick and fair resolution.
Daniel McMath
4/2/2017
GooglePlus
nan
Anonymous
4/5/2017
DemandForce
Happy with the service I received. Car is running well now!
Anonymous
4/11/2017
DemandForce
Friendly, professional team who appreciates my business & cares about getting my car repair done right in a timely manner plus great at keeping me updated.
Anonymous
4/12/2017
DemandForce
I trust my car to Winkler for excellent, reliable, honest service!
ALLAN F
4/16/2017
DemandForce
Good people and competent work. Looks well run. Brought my SUV in because I had a bolt in the tire. Tread is getting thin so I thought I might need to replace the tires. Dave takes one look and says ""you have plenty of tread left."" So they removed the bolt and fixed a number of other issues with the vehicle. Good news, a ""rattle"" that I was hearing when I was driving in low gear disappeared after they recommended and replaced the fluids in the differential. Very happy and will be back again.
FRANK L
4/16/2017
DemandForce
Very professional and informative
JOHN B
4/17/2017
DemandForce
As a new customer I was very pleased with the friendly staff, quick service and the quality work. The free loaner car made it even better. Since both my vehicles are over 10 years old, it's nice to know that quality service will be available when I need it.John
jakryk
4/22/2017
GooglePlus
My go-to for car repair. They give you an honest assessment of what needs to be done and won't try to oversell you. Their prices are very reasonable.
George Lucas
4/22/2017
GooglePlus
Last week was my first trip to Winkler's for an engine light-on and an oil change. Dave provided both a detailed explanation and a cost breakdown. The customer service was excellent. I feel very comfortable returning to Winkler for the additional work my truck needs.
Alyson Meiselman
4/23/2017
GooglePlus
I've been using Winkler for several years. Recently, I purchased a '04 Honda Odyssey and took it to them for a Maryland State Inspection. It was reassuring when they told me the vehicle was 'clean' and in very good condition, other than tires, which I suspected would be needed. These guys are really nice to deal with, always professional, and, not to mention, reasonably priced!
Chris Devine
5/4/2017
GooglePlus
New to the area, and very impressed as a first-time customer. Received timely updates from Tyler on the progress of my car via phone and text updates. All interactions with Winkler from initial call to pickup have been courteous and professional.
Allan Freedman
5/4/2017
GooglePlus
Very good repair shop. Great people who care and don't seek to fix what isn't broken. Will return again!
JOHN L
5/4/2017
DemandForce
Great service. Fast and reliable.
GARY C
5/7/2017
DemandForce
Took my car to be serviced due to four warning indicator lights being displayed on the dashboard. The warning lights were the brake, abs, esp, and traction control. All four warning lights would come on together and remain on at all times during vehicle operation. I was very impressed with how i was constantly being updated when it came to the work being performed on my car. I was even texted a picture of the right side axle seal that was leaking. This was discovered during the 45 point safety inspection that was performed on my car. The warning lights were caused by an internal fault in the abs module. I also had the oil changed and wiper blades replaced. All work was performed in a very timely manner. The employees I dealt with were very professional and treated me with great respect. This was my first visit with Winkler Automotive and will definitely have my car serviced here from now on. I highly recommend Winkler Automotive Service Center.
Joel Nolette
5/7/2017
GooglePlus
First time going to Winkler's. I was having coolant-related issues after a long road trip, and I also wanted an oil change and tire rotation. They were able to take my vehicle in for a diagnosis and repair it on the same day. Though car repairs are never cheap, they gave me a fair price for the work. Additionally, they were very thorough in explaining both the issues my vehicle was having and the cost for everything. I will be back for future service needs.
Anonymous
5/10/2017
DemandForce
I've brought my vehicles to Winklers for service for many years and wouldn't think of going anywhere else! The service is always reliable and I've never had any kind of problem with the work they do. They have complimentary shuttle service to and from my house whenever my vehicles are in the shop which is a big plus for me. They now have loaner cars, too. Years ago, Winklers was recommended to me and I've trusted my vehicles with them ever since.
Anonymous
5/14/2017
DemandForce
Excellent customer service, speedy service, and very clean/detailed shop!
Sarah Roark
5/16/2017
Facebook
I have been going to Winkler for MANY years with many different cars. They are always honest and they always clearly explain exactly what they are doing. I was thrilled that they added having a loaner car to their already excellent service. It made everything that much more manageable. I have recommended them to others many times and will continue to do so.
Sarah R.
5/16/2017
Yelp
I have been going to Winkler for MANY years with many different cars. They are always honest and they always clearly explain exactly what they are doing. I was thrilled that they added having a loaner car to their already excellent service. It may everything that much more manageable. I have recommended them to others many times and will continue to do so.
Keely Olson
6/4/2017
GooglePlus
I initally had an appointment for an oil change and a tire rotation, the night before I had the appointment my car had troubles starting. I left a voicemail saying I would leave my car there incase I couldn't get it started again. I called them in the morning explaining what had happened and they said they would look into it. They gave me a call back within an hour with the problem. Understanding that they were busy I said it's okay if it took a few days. They ended up calling me back within a few hours saying it was done. I was very happy with Winkler Automotive's service. The employee who helped me explained everything to me and was very welcoming and answered any questions I had.
JOHN and TERILYNE B
6/8/2017
DemandForce
They always listen to me and help me decide what is best. They don't add on things just to make money. They quickly tell me whether something is a safety issue that must be addressed right away versus something that can wait. They are friendly and professional. They are not the cheapest place in town for sure, but they are super convenient for me and stand by their work.
Anonymous
6/17/2017
DemandForce
I have been using Winkler Services for many years and have never had a problem with any of their work. I would recommend them highly to anyone looking for a reputable place to service their car. Their employees are top notch and their place of business is very clean.
MICHAEL W
6/18/2017
DemandForce
First impression was great. Just in for inspection, so no work done yet. Prompt, professional, courteous service vice agent. Clean, organized facilities.
CLAUDE S
6/20/2017
DemandForce
The team there is always friendly and Dave is honest with the information that is given to us
GLENN H
6/28/2017
DemandForce
When there is something difficult or critical to be done on my cars, I always take them to Winkler's. You can count on them to be understanding, thoughtful and outstanding technically. They are sensitive to the dotted line and provide options when requested.
Anonymous
7/4/2017
DemandForce
Good work, very friendly, extremely justifyable prices.
MEGHAN N
7/6/2017
DemandForce
I cannot say enough about the customer service that I have received both times I have taken my car in for maintenance at Winkler Automotive. In my most recent experience, I can't say enough how much I appreciated the time and patience that Dave, at Winkler Automotive Service Center, took with me to explain what was going on with my car, why it was happening and what I could do to prevent the same issue in the future. I would never have known that there was something that I was doing that was causing the issue unless he had taken the time to speak with me. I truly value customer service and Winkler Automotive goes above and beyond. I hope to not be taking my car back in anytime in the near future, but if I do, I know where it will be!
Renee S.
7/9/2017
Yelp
I'm giving them 4 stars as opposed to 5 because of the price. They are definitely more pricey than other places in the area. I went in for a routine oil change and I don't remember the price exactly but I remember getting a call telling me I had a nail in my tire and I needed a new Michelin tire. GREAT! The service was good though and I like how they send you text messages with pictures and updates. They did put that would need an oil change in the next 3000 miles as opposed to the regular 5000 miles. Still unsure why. Definitely going to wait for my car to tell me it is that time again lol none the less the gentleman who helped me was kind and they did a good job.
MAILE J
7/10/2017
DemandForce
The staff was very friendly and helpful. The problem was quickly solved and the process was explained very clearly.
KEITH L
7/12/2017
DemandForce
Service was better than I expected.
SEAN L
7/16/2017
DemandForce
I had a very pleasant experience at Winkler Automotive. I was greeted by a professional staff the moment I walked in. I was kept informed of the status of my vehicle. And the process was explained in detail at the conclusion of the repairs.Thanks
Anonymous
7/17/2017
DemandForce
Very happy with the work performed on my vehicle. They provided detailed recommendations and the work was completed in a timely manner.
GARY C
7/23/2017
DemandForce
I needed to leave my car overnight to be checked first thing the next morning for engine coolant leaking. A loaner car was provided at no cost so I could work the following day. I was informed early that morning that the heater hose assembly needed to be replaced. The repair was done in a very timely manner and my car was ready to be picked up when I got home from work. This was the third time I have had my vehicle repaired at Winkler Automotive and have been completely satisfied with the work performed on my vehicle. The staff at this facility has always treated me in a very professional manner. Will continue to have vehicle repairs done with this automotive service center.
Anonymous
8/3/2017
DemandForce
Professional but friendly. Prompt service. Delivers quality. Explains issues in a understandable manner.
JANET/JOHN S
8/6/2017
DemandForce
Staff is friendly and efficient. I was in and out with my tire problem solved. Will continue to use their services.
Anonymous
8/8/2017
DemandForce
Could not expect better service.
Ana Grados
8/14/2017
Google
(Translated by Google) Good (Original) Bueno
CHRIS D
8/18/2017
DemandForce
Timely updates and courteous service makes Winkler my top choice.
DON M
8/19/2017
DemandForce
Winkler has always been professional and courteous in servicing my cars. I have found them to be reliable, honest and knowledgeable when it comes to auto maintenance and repair work. They have a great team!Don Myers
TERRI M
8/20/2017
DemandForce
Great experience as always! Great service and courteous staff.
MARC G
8/25/2017
DemandForce
As usual honest, courteous and efficient. Thanks.
Anonymous
9/6/2017
DemandForce
Excellent/profession service
TERESA B
9/10/2017
DemandForce
Top notch service. I would highly recommend the Winkler Automotive Service Center.
Terri Meyer
9/13/2017
Facebook
I took advantage of the Back to School special and also mentioned squeaky brakes. I was kindly greeted as usual. After servicing my care it was great ot hear that the car was in really good shape and that the squeaky brakes had plenty of wear left and were not unsafe. They did offer a solution to change the brake pads to eliminate the noise but didn't push me to do that. The crew has never pushed me to get something fixed that wasn't broken. I really appreciate the courteousness and professionalism that they show me on every visit. I've been a customer for over 15 years and continue to be well pleased.
Terri M.
9/13/2017
Yelp
I took advantage of the Back to School special and also mentioned squeaky brakes. I was kindly greeted as usual. After servicing my care it was great ot hear that the car was in really good shape and that the squeaky brakes had plenty of wear left and were not unsafe. They did offer a solution to change the brake pads to eliminate the noise but didn't push me to do that. The crew has never pushed me to get something fixed that wasn't broken. I really appreciate the courteousness and professionalism that they show me on every visit. I've been a customer for over 15 years and continue to be well pleased.
Anonymous
9/16/2017
DemandForce
Service was prompt even though I technically did not have an appt to fix my tire. They handled everything professionally. I trust them and would recommend them to anyone.
head sNot
9/17/2017
GooglePlus
Parking lot is a quick turn, keep your eyes peeled. But service is fantastic and fast. My wife and i have been taking both our cars there for years. Great, honest people.
FRANK L
9/22/2017
DemandForce
Efficient and effective service
TERRY and FRANK K
9/28/2017
DemandForce
I am extremely happy with my recent experience with the Winkler's Team. The tailpipe was rattling on my almost 20 year old SUV. The team was honest and professional. There could have easily been an upsell for the repairs. They informed me the tailpipe and muffler were still usable, it was the brackets that completely rusted through. All that was needed was to torch out the old brackets and flange and replace those parts. I was a happy camper to get my SUV back for under $260. And the EXTRAS of having a FREE loaner car, and the discount coupons on their website (under Deals) only add to the awesome service. Thank you!
ROBERT T
10/13/2017
DemandForce
The air conditioning now works just fine! (I hope it continues to do so next summer.)The availability of a ride to and from Winkler was a tremendous convenience.The ten-percnt increase in price over the original estimate was a little disturbing, but a lot was involved in this job.We will certainly continue to use Winkler for routine maintenance of our1998 Chrysler!
CHRIS N
10/21/2017
DemandForce
Fair and accurate assessment of the problem. Fair estimate with quick and quality work.
Anonymous
10/25/2017
DemandForce
Friendly and knowledgeable!
Anonymous
10/28/2017
DemandForce
On time and honest assessment of vehicle. I completely trust their recommendations and know I am not spending cash on marginally needed repairs.
ALYSON M
10/29/2017
DemandForce
Quick, fast, clean, fun, every one is nice!
FRANK L
10/30/2017
DemandForce
Pleasant environment and very welcoming folks. They do a great job describing what needs to be done now and what you should monitor for later action. I trust them with my car.
Lenny Levy
10/31/2017
Facebook
We have been taking our cars to Winkler for 20 years. Our cars have stayed roadworthy far longer since Winkler has worked on them than when we took them to other service centers. The staff are friendly and highly capable. We have brought a variety of automotive problems to Winkler and they always resolve them. We are loyal customers and will continue to do so.
LISA L
11/11/2017
DemandForce
I was looking for a local mechanic. Winkler was recommended by AAA. I checked their website. They appeared reputable, provided the services I would need, they're within 2 mi from me, and they've been in business for over 30 years. I thought I would try them. They actually exceeded my expectations. Very friendly service, took the time to answer my questions, they're a small business so im not just a number, they were personable, kept me informed, and provide shuttle service. Im glad I had a great experience because I will be back!
Lisa Lund
11/23/2017
Facebook
I was looking for a local mechanic because im new to the area. I went for my first service visit. They are very friendly, provide shuttle service, kept me informed of my service, provided a report with photos, and took the time to answer my questions. I will definetely go back and I would highly recommend them.
CHRIS D
12/1/2017
DemandForce
Great service, clean and convenient location as we as prompt updates via phone/mobile and email differentiate this one from all the rest. Highly recommended.
Anonymous
12/4/2017
DemandForce
Always great and honest service!
Ana Grados
12/4/2017
GooglePlus
Good!
CAY S
12/6/2017
DemandForce
I took my car in for an oil change and winter check up, was told it would take a hour and it took two. They did a thorough job of checking the car over and pleasant to work with.
Chuck Smith
12/8/2017
GooglePlus
Effective, friendly.
MEGHAN N
12/11/2017
DemandForce
In my experience, it is rare to find an Auto Body shop that has the integrity and compassion for their clients as does Winkler Automotive Service Center. I am impressed and thankful each and every visit at the professionalism and courteousness of the ENTIRE staff. I am proud to say that this Winkler Automotive Service Center is MY Auto Repair shop and I have no hesitation recommending them to others as I know they will be in great hands!
MIKE M
12/12/2017
DemandForce
Good service is nice. The Quality of the repair is Great
CHRISTOPHER G
12/29/2017
DemandForce
Everything was spot-on. One of the better, if not the best, experience I have had with an automotive service center.
Biblio Phile
1/4/2018
GooglePlus
They are the very best. Very honest and polite. They can figure anything out. Highly recommend.
FRANK L
1/8/2018
DemandForce
A great place to entrust your car
DEBBIE H
1/8/2018
DemandForce
My experience was great! Tyler was very helpful and informative on diagnosing and explaining to me the necessary repairs to my truck. It is always nice to see and talk to Dave too and I was greeted as well by Karim. Everyone is friendly and helpful. My truck is running beautifully now. Thanks guys!
ADAM L
1/10/2018
DemandForce
Fast and professional. Fully explained everything in easy to understand terms. Very friendly. Glad I found them!
RICARDO A
1/15/2018
DemandForce
only 1 week later but so far A okay. Will update.
NESTOR M
1/18/2018
DemandForce
I can't recommend this place enough.. especially if your knowledge of cars is less than optimal. I will especially tell my friends in that category to come here. It's the honest and transparent way they do business. -removed a $60 charge for assessment because there was a button switched 'on' in my vehicle, instead of switched 'off'.The accurate and prompt turn around time is also a big plus! And there was no pressure to get work done that I deemed, non-essential right now. It's refreshing that Dave seemed more concerned with my experience and returning as a customer than the bottom dollar amount. Because of that perspective, I'll be taking all my cars to this auto mechanic.thanks Dave!
WILLIAM S
1/19/2018
DemandForce
Very positive experience. Problem solved. Reliable. Trustworthy.
ELISVAN H
1/20/2018
DemandForce
I was in an out and no time. they were very courteous and polite and excellent customer service. I will Be definitively returning.
DEAN and ALISON L
1/27/2018
DemandForce
As always, Winkler provides friendly service and does a great job!
CATHY T
1/29/2018
DemandForce
When I arrived, they greated me, received my car, and had me in a loaner within 10 minutes. Great customer service!!!
BRUCE G
2/2/2018
DemandForce
Excellent customer service excellent work excellent EVERYTHING!!!
CYNTHIA W
2/2/2018
DemandForce
Excellent customer service, great feedback and advise, reasonable pricing. I will be having my car serviced here from now on. I highly recommend Winkler Automotive Service Center.
Adam Longo
2/2/2018
GooglePlus
Tremendous. I've been going ever since I moved back to the area. Very easy going and efficient. Always willing to explain everything until I get it. Great service never had any problems. I won't go anywhere else.
Amy M
2/4/2018
GooglePlus
First time going here, and very happy with the service. I LOVE how they send text and email updates so you always know where they are in the process of working on your car. Yeah, they are a little pricey, but I've learned the hard way about going to cheap mechanics and then a week later sitting on the side of the road waiting for a tow truck.
Nestor Milla
2/4/2018
GooglePlus
Five stars because there aren't any mechanics that I would recommend above them... honest, upfront and TIMELY.. more concerned with my experience than the bottom dollar... never pushed back about work I deemed 'not crucial'...
CLARA H
2/5/2018
DemandForce
Excellent service. There was no upsale. I went in for an oil change and it only took an hour. After the oil change I did not have to go back due the mechanic damaging something on my car hahaha
Anonymous
2/8/2018
DemandForce
car gets fixed first time every time.
Christopher Youngborg
2/8/2018
GooglePlus
The guys at Winkler always take good care of my vehicle. Very courteous and happy to explain if you aren't so car savvy. Often I end up paying less than the original quote because they apply a coupon or discount. As long as I'm in the area, I will remain a loyal customer.
Karen Berlage
2/8/2018
GooglePlus
I have been bringing my cars to Winkler's for over 30 years. The cost is comparable to what the dealer might charge, but the comparison ends there. I have never had to worry about being treated fairly at Winkler's. They do a good job, and only do the jobs that need doing. They have always treated my honestly| something that is difficult to find in an auto repair shop. I have recommended Winkler's to my friends with no hesitations.
ERIC N
2/9/2018
DemandForce
The guys at Winkler Auto did a great job in taking care of my service needs. Karim and Tyler were very professional, helpful and honest. Was told by another service center i needed both rear wheel bearings replace when i just needed one. Didn't have any loaner cars available at the time but will shuttle towards an back (Karim the owner took me home). Will definitely come again
Anonymous
2/9/2018
DemandForce
Got appointment I requested at last moment.Work finished well before their estimated time.Thanks.
MARY S
2/15/2018
DemandForce
The people here are so friendly! While I was there, an old man walked in, and they knew his name. They patiently listened to what he was saying, which was a little confusing, and worked it out without any damage to the gentleman's ego.In addition, the loaner car they provided was a lifesaver. My husband and I both drive a great deal for work, so being down a car is not an option, but renting one is expensive.Winkler also keeps you updated with emails and/or texts to know when your car is looked at, what is wrong, when it is being worked on, and when it is finished. Love the real-time updates.
Jaime Aleman
2/16/2018
GooglePlus
Great place and service. Got an itemized list via text with pictures of what was wrong with the car. They were not pushy.
ERICK D
3/4/2018
DemandForce
I've taken 4 of my cars to Winklers for various work and have never been disappointed. They are great with updating you on the work being done on your car. Fair pricing and knowledgeable staff. Great Place!!
Adam Jacobson
3/4/2018
GooglePlus
The best and most reliable auto services. It is a pleasure doing business with this company. Go there with confidence!
bruce gibbs
3/4/2018
GooglePlus
Excellent service and friendly staff!! They took me in same day and did a spectacular job!! Highly recommend these guys!!!
KATHY C
3/6/2018
DemandForce
Your staff is very helpful, pleasant and competent. Most importantly, whenever I have brought my car in for service I have felt confident that it is being well taken care of.
Kathleen Burns
3/19/2018
GooglePlus
Polite, friendly, accurate and timely.
Matthew Stafford
3/20/2018
GooglePlus
Very helpful and friendly staff. Work is done well and in a timely manner. They overhauled my pickup truck's rear differential and I got it back same day. Absolutely see them for any repairs/maintenance.
Clara Hargis
3/20/2018
GooglePlus
Excellent service! I appreciate that there were no upsales. I appreciate that the mechanic did not brake anything to make me go back, when mechanics do that I never go back to the same place. Everyone was very friendly and explained everything very nicely. Thank you!
Sonny Choudhury
4/1/2018
GooglePlus
I was really impressed with the attention to detail and customer service I received. Most of all my car is in the best shape with no hassle...thanks to the team at Winkler. They have an amazing staff that knows what their doing.
Alexander Belman
4/1/2018
GooglePlus
Fast and friendly service. The employees are incredibly knowledgable and care about ensuring the customer is driving a safe vehicle without pressuring you into over-spending. I will definitely return and would recommend others to go.
Dean LaRue
4/1/2018
GooglePlus
Excellent, Honest Service. I have been using Winkler for all my service needs for more than 10 years.
Garrett Britton
4/2/2018
GooglePlus
I recently moved to the area and had no idea which garage to use. After researching reviews and websites Winkler Automotive definitely had the best reviews and their website was very impressive. When I called, the staff was very courteous and professional. They were able to have my vehicle diagnosed and repaired literally within hours of dropping the vehicle off. I will be taking all of my vehicles to this shop from now on, highly recommended.
Alison Dorsky
4/5/2018
GooglePlus
Winkler Automotive has been wonderful. Helpful, patient, honest, polite and professional. I wish I had discovered them earlier. Way Above and beyond service I have received from other auto mechanics. Highly recommend.
Ryan Campbell
4/10/2018
GooglePlus
These gentlemen have been nothing but professional and courteous! Deano (I hope I spelled that correctly) from the initial phone call to the courtesy ride home had been fantastic. I went to these guys to get my car inspected to switch from CA to MD and they are awesome! I recommend them highly! My car spot to go to in Gaithersburg! Thank you gentlemen for your hard work and kind customer service. You have a customer in me as long as I am in this area!
ALYSON M
4/12/2018
DemandForce
I have been using Winkler for many years, and enjoy the expert service they provide both my aging vehicles, a 2004 Honda Odyssey and 2008 Smart. The service techs and staff always keep me up to date and informed on the status of my vehicles, use cutting edge technology to benefit their customers, and, as always, provide timely service.
PATRICK R
4/19/2018
DemandForce
My name is Patrick I was going to this location to Just get my 3rd back light fixed then since I had time these guys took the time out to check a noise my car was making in front tire area so they found the issue in less the 30 mins and even provided me a rental car. A very great place to go
Avery Hymel
4/26/2018
Google
Awesome shop! Scheduled a pre-purchase inspection for a car I was considering buying. They were honest and really took the time to explain their advice and thoughts on the car! As someone who has paid for 3 pre-purchase inspections in the last week, I saw their prices right on par with the others around the DMV, but their customer service was unmatched. Thanks again! And they are close to a handful of dealers, so use your test drive to drive it over to Winkler!
Benjamin Willcher
5/10/2018
Google
I have been taking cars to Winkler for more than 20 years and have total confidence in their automotive knowledge and workmanship. They are up front about when repair is necessary v. merely optional. Very easy to schedule work and great staff at the shop. Highly recommend this shop.
W. P. Arlinghaus
5/15/2018
Google
Winkler Automotive did a wonderful job on my MD Inspection and oil change. I am going to be a returning customer.
Roland Petit
5/17/2018
Google
I was treated very professionally and kindly. They had an absolutely fair price for my oil change. The car was ready earlier than promised. They had delicious coffee in the waiting room. I would highly recommend Winkler Automotive for your auto repair needs.
Kelli Miles
5/25/2018
Google
Great service. Fair prices.Been going there for years.
Ezekiel Abimbola
6/1/2018
Google
winkler automotive services center has the set of amazing staffs and Don is my favorite. Good job👍👍👍👍👍
Brenda Braham
6/1/2018
Google
This is the place I go to when I want to make sure something is done correctly. The guys are nice and efficient. Plus the day I went recently, I was hungry and they had coffee and granola bars.
Frank Su
7/1/2018
GooglePlus
I recently started sending my cars over to Winkler after an incident w/ my last mechanic shop. I'm glad the mishap occurred| otherwise I would not have found Tyler, Dino, and Karim. We have received top notch customer service and the repair work on been on the mark. Have had bearings replaced, sway bar links repaired, 4-wheel alignment, and oil change to date. Couldn't be happier with the fair and quality work. Free loaner is an added plus. Give these guys a shot. You won't regret it!
carl swyter
7/8/2018
Google
Good
docmondo
7/11/2018
GooglePlus
excellent service!
Glenn Hudler
7/12/2018
GooglePlus
I have been taking my cars to Winklers for many years instead of to the dealership. They always fix the issue first time, every time at a reasonable price. The entire staff from front desk to mechanics are courteous and knowledgeable. When I had a question about my most recent repair, Karim the owner personally handled the situation and could not have been more concerned and helpful. Karim bent over backward to make certain I was completely satisfied. In my 50 years of owning cars, I've never witnessed this level of customer commitment.
Paul Gannon
7/12/2018
GooglePlus
Excellent service! The folks at Winkler me informed throughout the entire process, helped me deal with a recall issue, and got me in and out of there quickly, at the quoted price. A very good experience!
Rebecca Carroll
7/12/2018
GooglePlus
This place is great. Amazing service. Top quality work. Clean environment. Fast and easy. This is definitely a place I trust.
Wendi B
7/12/2018
GooglePlus
Winkler Automotive is Top Notch - AWESOME service and very responsible, honest, and knowledgeable employees who truly have your best interests at heart. It is very hard to find a trustworthy auto clinic and after my first visit today, am at complete ease with my car in their care. I know my car will be taken care of at Winkler!
Henry Musikar
7/12/2018
GooglePlus
Friendly, knowledgeable, honest staff, and a very comfortable and pleasant waiting room that includes good coffee and WiFi. Nice!
LAUREN L
7/12/2018
DemandForce
I love this place! The service is great, the lobby is super clean, and the prices are very reasonable. I drive up from Bethesda because I know I'll get honest service, honest pricing, and a friendly staff!
ROLAND P
7/12/2018
DemandForce
I was treated very professionally and kindly. The price was fair for the oil change. The coffee in the waiting was delicious. The car was ready earlier than promised.
BRENDA B
7/12/2018
DemandForce
Thorough and prompt. And I appreciate the coffee and snacks because I hadn't eaten.
ALYSON M
7/12/2018
DemandForce
Though unfamiliar with my vintage English '67 MGB-GT, they were up to the challenge in handling the Maryland Inspection. It was educational for both myself and those looking over the roadster.
STEVE D D
7/12/2018
DemandForce
Professional, competent, honest work. Great friendly staff, easy loaner, very comfortable place to take your car.
OLIVIA M
7/12/2018
DemandForce
An old car was offered as a FREE loaner. If I'd stayed I would have taken advantage of the free beverages too. But I was on my way to work. They did the work, at the price that was quoted, in a timely fashion. I got a text, as opposed to a phone call, when the car was ready, which I liked. The staff also let me know about a deal they were offering when it came time for my next oil change. I liked the experience.
Steve C
7/12/2018
DemandForce
Had an emergency tire situation come up and needed a local service company, that carried my specific tire, to help with a repair on a moments notice. Tina and Dino were both extremely helpful and courteous and got our car in immediately for the repair. And then, without requesting their help, Dino organized with the original tire company to have a claim processed for cost reimbursement. That was excellent service being a first time customer of Winkler's!
JACKI W
7/12/2018
DemandForce
Great customer service, solid mechanical work and clear explanations of work, issues and costs. Love the online system and work photos, helps me interact with my car maintenance and mechanic the same way I manage other areas of my life. I will definitely be returning to Winkler for my future needs.
CAROL B
7/12/2018
DemandForce
Great customer service, solid mechanical work and clear explanations of work, issues and costs. Love the online system and work photos, helps me interact with my car maintenance and mechanic the same way I manage other areas of my life. I will definitely be returning to Winkler for my future needs.
MAILE J
8/7/2018
DemandForce
The service was great| I was informed of any and all work that needed to be done on my car in a timely manner.
Anonymous
8/11/2018
DemandForce
Excellent Service. Professional attitude yet personal
Vivian Brock
8/13/2018
Google
My husband brought the car in for service. Very thorough customer service as always.
Steve S
8/16/2018
Google
New to the area, got a service offer by mail - used it and without hesitation decided I’ll never visit a dealership service dept again. Exceptional service from Winkler Auto. Had high expectations to begin with, and they were exceeded on my first visit. 👈🏼 I’ve already converted other family members over to Winkler and they’re equally as impressed / pleased. Especially liking text updates and detailed emailed service reports with photos 📸.. really great to actually see what a tech sees on my car.. overall, really unique & trustworthy services offered here. Many benefits to being a Winkler customer. Also every 4th oil change on them=awesome. Owner is very personable as well. Doing it right, guys - many thanks! ⭐️⭐️⭐️⭐️⭐️
Anonymous
8/19/2018
DemandForce
Friendly and professional staff. Quick good quality work on car.
Dean LaRue
9/7/2018
Google
Excellent, Honest Service. I have been using Winkler for all my service needs for more than 10 years. The staff at Winkler are very friendly and accommodating. Many times I cannot wait for my vehicle (or don't want to). They are always happy to give me a ride and pick me up when my vehicle is done. The owner, Karim, has even given me a ride. You won't find that kind of service most places.
CAROL B
9/12/2018
DemandForce
I found service as always very professional, handled all problems efficiently and quickly.
marion heidary
9/14/2018
Google
Nice place, well run, reasonable prices. I will return.
MIKE B
9/14/2018
DemandForce
When ever I have had any concerns with my suv , Winklers has always been there to make prompt repairs, making my experience easy , friendly and completely satisfied with the work and the prices. I definitely recommend Winklers to all my family and friends. Thanks again, see you next time .
vikas chandra
9/18/2018
Direct
Polite and efficient
Bill Teel
9/19/2018
Google
I discovered Winkler Automotive through the MVA's certified Emission Repair shops. After performing research on various repair shops, I chose Winkler as my first choice. I chose them for their professionalism, cleanliness, and that they offered a loaner. Previously, I took my vehicle to dealership because it was convenient and it was where I originally purchased the vehicle. I had a reoccurring check engine light on that the dealership was unable to fix yet Winkler fixed it! They also repaired my headlight and foglight that the dealership said they fixed but they didn't. They also impressed me with their inspection of my vehicle and sent me a report via text and email of the status of my vehicle. They sent photos of items that required immediate attention. The photos help explain why the repairs need to done. The repair cost is similar to a dealership, but Winkler has earned my business for their professionalism, integrity, and they fixed my vehicle. I may have to travel a little further, but I don't have time to worry about whether my vehicle is repaired correctly. I will definitely return as needed.
Melissa Hajjar
9/21/2018
Google
This team is FANTASTIC!! So much better than area dealers. They are responsive, professional, kind, and provide excellent customer service. I needed a MD state inspection quickly due to a death in the family the day after purchasing a vehicle in another state. They were able to squeeze me in and get the job done quicker than anticipated. Thank you Winkler Automotive for a terrific experience!
Lauren Everett
9/28/2018
Google
Winkler is fantastic. They are my go-to auto center and I wouldn't trust my car with anyone else. They are quick, efficient, and their frequent deals and promotions always save me money. Also, the staff is wonderful! Always courteous, helpful, and truly skilled. I've been a loyal customer for years now and plan to continue!
Phil Kaiser
9/28/2018
Google
Dino is great to work with. Dropped a driveshaft on my Jeep going to work and was able find one and have it back to me that afternoon. Great job!
Anonymous
9/28/2018
DemandForce
Winkler is fantastic. They are my go-to auto center and I wouldn't trust my car with anyone else. They are quick, efficient, and their frequent deals and promotions always save me money. Also, the staff is wonderful! Always courteous, helpful, and truly skilled. I've been a loyal customer for years now and plan to continue!
TERRY D
10/3/2018
DemandForce
Always professional, always helpful, always prompt.
ROLAND P
10/6/2018
DemandForce
Service was great from start to finish. The service manager installed the windshield wipers himself. Would gladly recommend them to everyone.
MIKE B
10/10/2018
DemandForce
I have been using Winklers for years. Thay always go above and beyond the definition of custom service. I have a 2004 Chevrolet trailblazer with over 140.000 miles , and it's never been in better or capable hands. It's hard to find a repair shop and employees that you can completely trust and feel comfortable with , I have. Thank you again Winklers .
Casey Dagnall
11/1/2018
Google
I dropped off my car the night before for an oil change and safety inspection (being new to the Maryland area). I was contacted first thing in the morning to confirm the work needed. Shortly after, I received an e-mail with a report, containing images of problems and a description of work needed. I also received a phone call from Jin, who provided a thorough explanation of the issues, an estimate for the work to be performed, and potential issues that could arise. I fully expected the work to take a day or two, based on previous experience at other auto repair locations when having similar repairs done - but the work was completed that afternoon. The pricing was reasonable, but the fact that work was performed the same day, limiting the amount of labor hours charged and having my vehicle back to me in tip-top shape was the major value here. Jin was incredibly informative and friendly. We'll be taking our second car to them for the safety inspection next and I fully expect that we'll receive the same high quality service. Being new to the area, its nice to know that we've found an honest, reliable auto repair service that we hope to rely on in the future.
Lynne Rychlec
11/2/2018
Google
Good communication and explanations from Service technician who reviewed with mewhat was needed to be done. Received a ""vehicle condition report"" by text which showed what was needed vs. recommended. Charges were reviewed. My car was ready when it was promised. Overall a very positive experience.
gburgmd
11/6/2018
Google
Great attention to detail. Got photos of my car, with possible issues very quickly. It helped me decide on which repairs to make.
Maria Johnson
12/4/2018
Google
This is a really great place for your car! The mechanic who took care of my car is fantastic and I am happy my car is working again!
Scott Raba
12/5/2018
Google
Karim, Jin, and the rest of the staff at Winkler did a phenomenal job of taking care of my truck and myself. I had to have some exhaust work done and not only did do a great job with that, they also took care of my front brakes that were wearing pretty thin. They took the time to make sure everything looked good and sounded good. They stayed in communication with me throughout the process and I would highly recommend their shop and services to anyone looking for a reputable garage that does top notch work.
Tony Tso
12/16/2018
Google
Winkler is run by professionals who separate their consultation service from their repair service. They have enough confidence in their business model & delivery of excellence, they can afford to give you advice and let you walk away and take the repair to a competitor. That's how it feels to me when you interact with them at the counter. There is no pressure to do anything today or to have it done by them (because they have your vehicle in the shop and up on the lift). There is never any pressure...which alone is sufficient to recommend their service. At every routine oil-change, my dealership's ""service advisers"" always push me to do more repair & maintenance services, everything is almost always necessary. It's like unless I spend a good $500 to $1k each time, I can't leave in peace. I suspect they are either financially incentivized like commissioned salesmen or have a quota to meet. It's never like that at Winkler. They do the same diagnostics & inspection (with digital photos sent to your phone), list the items needing immediate attention for safety and others that warrant attention in the near future, and go over them with you but respect that you are an intelligent human being capable of making R&M decision based on the info & expert advice they provide and your circumstances, whether finance, schedule or tolerance for risk. With a free loaner (without legal paper work to indemnify them from every possible risk), Winkler has a business model that is customer-centric and professional ethics that is above reproach, they are such a fresh air in the auto-mechanic space. I have lived in the area since 1990 and finding a trust-worthy competent mechanic has always a real challenge until I chanced upon Winkler this year. Just try it yourself for a <$30 oil change & check-up, you will thank me for my recommendation.
John Mitrione
12/22/2018
Google
First time here for oil change on an Odyssey, easy scheduling, responsive and friendly follow-up. Polite, professional service, reasonable prices and waiting time. Will definitely return.
walter carroll
1/4/2019
Google
Very good and attentive service, thanks to Dino I will be back!! Thank you!
Walter Wells
1/8/2019
Google
Excellent services, fast and reasonable priced guys! Needless to say, Winkler will be taking care of my car from now on. Thank you guys!
Troy Mitchell
1/16/2019
Google
Great people to work with now under new ownership. They are working hard to earn your business, hard to find an honest mechanic, Winkler's should be at the top of your list for your complex auto repairs.
Cara Wagaman
1/26/2019
Google
The guys at Winkler are always so friendly and knowledgeable. They explained to me that I didn’t need to return every 3000 miles for an oil change, and that my dealer was gouging me! So nice to have a service center so close to my work, too. Love the oil change promotions!!
Veda Carter
2/15/2019
Google
Professional, honored appointment time, friendly,will return for other services, reasonable pricing.
William Swyter Swyter
2/16/2019
Direct
These folks always explain everything thoroughly, leaving nothing out of the equation. They helped my son get his truck back on the road when he was having a terrible time with a shop in Garrett County where he lived. They helped me with my 2017 Mazda in being very honest and showing me everything it needed after an accident. Jin Jung was especially kind and patient in explaining everything and doing whatever it took to offer the best service. If you have car troubles, then you definitely want these guys on your side.
Biblio Phile
2/16/2019
Google
They are the very best. Very honest and polite. They can figure anything out. Highly recommend. Jin Jung was especially helpful in explaining everything thoroughly and patiently when I recently had rear-end damage to my 2017 Mazda,
francois martzloff
2/22/2019
Google
Excellent service: engine idiot light correctly interpreted and problem fixed, Car picked up from and returned to our house is very effective and makes the transaction easy. Thank you and congratulations
Jody Thompson
2/26/2019
Google
I have been coming to Winkler for year's, they are friendly, very accommodating and will make sure the problem is fixed.
Dan McGrew
3/23/2019
Direct
Even though I sometimes have to spend money for repairs to my 2002 truck, I always enjoying going to Winkler. The staff is great and the mechanic who works on my truck is a genius. Thank you everyone for providing excellent service. I'll be back!
Sandeep Jain
3/24/2019
Google
I just found my new go-to service center!! The efficiency, care and most importantly, the honesty, exhibited by Jin and the whole Winkler team were exceptional. I will only go to Winkler from now on. I highly recommend them to anyone and everyone who is looking for honest, reliable and reasonably priced car service.
Adam Chornesky
3/29/2019
Google
Friendly and helpful staff dedicated to full customer service. Great!
Courtney Hoang
4/8/2019
Google
My car had been giving off a metal scraping noise every now and then and one day i must've driven over something uneven because then the sound was constant, and I noticed the undercarriage dragging underneath. I did a google search and found winkler automotive, stopped by, and within 5min they had my car in the back, and after another 5, were able to determine and give me estimates of what needed to be ordered and repaired. Miraculously, the parts were in stock and able to ship to them the same day, and they could have my car ready in a few hours. They even had a courtesy shuttle to drive me back home and picked me up when it was ready. I never once felt they spoke down to me, nor tried to up-sell, nor intimidate. They also sent live text updates on the status of my car. Awesome 5-star service. Jin, an associate there, was the one who helped me out, and I would definitely recommend him/winkler’s to friends and family who need car services. It’s easy to locate, very clean and modern, and they have a small waiting area/coffee bar.
Daniel Fedderson
4/16/2019
Google
Staff here is very friendly and professional. They keep you updated on the progress of your repair via text and email. I really liked the email with detailed descriptions and pictures of anything they were fixing. They also provided recommendations for other things that might need to be looked at but no pressure to force you into paying more money for extra work or anything like that. Fair prices and honest, I’ll be coming here for now on whenever I need anything done on my truck!
Mark Angelich
4/19/2019
Google
Winkler always takes care of my truck. My latest visit went well, good work that was completed within the estimated amount.
Arwa Al-Rifai
4/23/2019
Google
First time taking my car to Winkler automotive. The employees and technicians were very nice and knowledgeable. They did the oil change and diagnosed the car for other needed repairs and recommendations.
Maria Burger
4/23/2019
Google
Was able to make an appointment easily and in a timely manner. Customer service was the best! Most importantly they did a great job fixing my car!
Brenda Williams
4/24/2019
Google
I use to always compare the pain of going to the auto shop with the pain and anxiety of going to the dentists. But no more. Winkler Automotive is one of the best kept secrets in Gaithersburg. From the front desk to the guys in the bay you’re met with courtesy and professionalism.
Graydon Kimbrough
5/7/2019
Google
I am a long- time Winklers client. My experience for this service has continued the high level of performance. The email showing the problems and explaining it is great. The professional and care are much appreciated.
Andrew Herrmann
5/10/2019
Google
While the team at Winkler was very professional and courteous the time estimate did not come close to reality. I understand that unforeseen problems arise while servicing a vehicle however being keep abreast of these developments would have been appreciated. I am very satisfied with the work performed and the candor of the mechanics. I would recommend Winkler to others looking for a service location.
Marissa Zuckerman
6/1/2019
Google
Easily the best auto servicing shop I've been to! I got my Honda serviced last week and everyone (from the front desk staff to the mechanics) was so kind and professional. They provided thorough details about the repairs my car needed, and even took photos/showed me the damaged parts in-person. I highly recommend!
Vic Mic
6/15/2019
Google
They did a bunch of fluid changes and general 90,000 mile service stuff. In addition, there was a steering fluid leak that was addressed. The car is running well now (two days after pickup), so they get good marks on the mechanical stuff. The bonus that you get from Winkler's is that they communicate (via text messages) updates on what they are doing and when. They also send photos of things that you should be aware of. So while the mechanical stuff was done as well as anyone else could/should have done, you get some added communication that you don't normally receive. Also, check their website for coupons. I saved $65 using one.
Greg C
6/18/2019
Direct
Thanks to Google and the great reviews that Winkler Automotive had, we stopped there. We had been in Wash DC to help our daughter and her family move, and so were on our way home to Michigan. 8 hour drive ahead of us. And all of a sudden we heard a noise while on the freeway. Pulled off the highway and headed to an unknown, Winkler Automotive. We explained the situation to Mr. Jin Jung, the service advisor at the desk. He was so understanding and friendly to us two out of town people. He told us that they would work on it as soon as a bay was open. We had a seat in the lobby, with comp coffee, tea and granola bars. Within 5 minutes they had our car in a bay. 10 minutes later they came out and told us the problem, which they fixed. Didn't come up with new ones, just fixed the current situation. (What a change for an auto shop!!) . When asked about the bill, Jin replied, ""no charge today! Safe travels."" We walked out of Winkler Automotive so thankful, so impressed and so blessed. Thanks to Jin and the entire staff. And whoever is Mr. or Mrs. Winkler, please know that Jin Jung is the best customer service rep in the world.
Greg Cleveland
6/18/2019
Google
Thanks to Google and the great reviews that Winkler Automotive had, we stopped there. We had been in Wash DC to help our daughter and her family move, and so were on our way home to Michigan. 8 hour drive ahead of us. And all of a sudden we heard a noise while on the freeway. Pulled off the highway and headed to an unknown, Winkler Automotive. We explained the situation to Mr. Jin Jung, the service advisor at the desk. He was so understanding and friendly to us two out of town people. He told us that they would work on it as soon as a bay was open. We had a seat in the lobby, with comp coffee, tea and granola bars. Within 5 minutes they had our car in a bay. 10 minutes later they came out and told us the problem, which they fixed. Didn't come up with new ones, just fixed the current situation. (What a change for an auto shop!!) . When asked about the bill, Jin replied, ""no charge today! Safe travels."" We walked out of Winkler Automotive so thankful, so impressed and so blessed. Thanks to Jin and the entire staff. And whoever is Mr. or Mrs. Winkler, please know that Jin Jung is the best customer service rep in the world.
Matt Van Der Weele
6/19/2019
Google
Winkler had my 140,000 mile suburban running like new. Could tell the difference before I even pulled off the lot!! Will definitely recommend and be using in the future!! Well done!!
Puerj Tran
6/22/2019
Google
Outstanding service. Your offer and service make me feel you are trustworthy for me to use your service again.
Adam Jacobson
7/11/2019
Google
The best. Always a good experience with Winkler. Thanks.
LibandGuy F
7/15/2019
Google
Same great customer focused service here since George sold the business. I've never been disappointed.
Jerry Wright
7/17/2019
Google
My first time visiting and was extremely pleased on how quickly the service was performed. They were honest, said there wasn't anything wrong with my car, and only changed the oil as requested. I will be a long term customer based on this...first impression is the most lasting impression. Great job!
James Andrews
7/19/2019
Google
I trust Winkler automotive service to give my Mercedes the correct services it needs. I have never had a problem that they could not take care of with their knowledgeable technicians.
Steve Bossie
7/22/2019
Google
Super! Competent, honest, pleasant.
cesar jimenez
7/24/2019
Google
Great people great service :)
Estela B
7/25/2019
Direct
I am very happy and satisfied with the service I got today...very efficient...in and out of the shop. Especially Mr. Jin who have very good customer service, courteous and very professional. I highly recommend Winkler Automotive
Damon Griffin
8/2/2019
Google
I had gone to Winkler years ago when I had my 94 Acura Legend and appreciated their great service and attention to detail. This is why I decided to bring my 2016 Accord to them for recommended service from the dealer. Not only were they up front about the cost but also the amount of time it would take. That was greatly appreciated. They even offered either shuttle service or use of one of their loaner vehicles. In terms of customer service, price, and honesty, you can not beat Winkler Automotive!
Adam Jacobs
8/5/2019
Google
Fast, professional, and reasonably priced. Went in for a flat tire and was out in 30 minutes. Nice lounge area with WiFi, was able to get some work done while I waited.
Larry Legend
8/6/2019
Google
Great job.
Jennifer Carter
8/20/2019
Google
Had mom’s rarely driven 15 year old car serviced here. They were straightforward, honest, pleasant to deal with. Clean and airy waiting area is a bonus!
Ting Wu
8/21/2019
Google
I like doing business with honest people and I believe staff at Winkler are honest people. The air conditioning compressor went out on my Toyota Avalon and I thank Winkler caught and fixed it in time so it wouldn’t cause more damage on the electrical system.
Patricia Dranchak
8/21/2019
Google
Winkler automotive always provides great service at a reasonable price. With a very friendly staff and knowledgeable technicians, I actually don't mind going to the garage!
D. Hagans
8/24/2019
Google
I found these guys on Google. I took my first car there. Excellent service! That prompted me to take my second there and had the same great service from Jin. The text message updates of the progress of tour vehicle are awesome too. Definitely recommend these guys.
terry parrish
8/30/2019
Google
I went in for a repair. I got the truck back turned out I had multiple issues. They worked with me and I got my truck back A1 shape. I highly recommend them.
jack Machado
8/31/2019
Direct
I have an older dodge ram, and parts are difficult to come by. Dino was persistent with his supplier, managed to get the part. As difficult as it was he made the process as smooth as possible, keeping me informed at every stage.
Frank Lostumbo
8/31/2019
Google
Outstanding service and warm hospitality
Aimee Roos
9/13/2019
Google
Had a great experience! Dino was great! They emailed me a diagnostic analysis with pictures of my car on lift . They even have Rentals so I didn't have to miss work !!
Sarit Zhukovsky
9/21/2019
Google
I have been coming here for oil change and tire rotation so far. I love how they provide you with a check list and if something is not right, they take pictures to show you. The pricing is very reasonable (I have called other mechanics to compare prices for simple maintenance). This all together shows me honesty which I really appreciate. They won't force you to do anything and will discuss and respect your decision. The staff is very nice and will give you updates in person (if you're waiting) and through texts. Even though it takes me about 20 min to get to them, I will highly recommend them and keep coming back because of the wonderful service they provide. They even have a deal where 4th oil change is free which is a nice bonus.
Kunal Bhadane
9/21/2019
Google
To find a good / great auto service center is a major search task when one moves into a new area. Decided to give Winkler a go based on the online reviews and did not regret it a bit. Dino is courteous, welcoming and friendly. Things are explained upfront and communication is thorough - via phone, text or email. Their oil change program is good - 4th one is on them after the first 3. The prices are reasonably good compared to the area they serve and the work is top notch and honest - which is important in this field of work. Be sure to make an prior appointment as their might be a wait because they are busy because their work is good, and happy customers keep coming back to them.
W.ProdigySoundz
10/12/2019
Google
Haven't been here b4
Alyson M
11/15/2019
Direct
I have been using Winkler Automotive for many years, both late model cars and minivans, and an older classic. The staff and service team have always provided friendly, professional and knowledgeable care for my vehicles. In addition, as a senior, it is always a pleasure to see and talk to Karim and Dino and they take care to provide their expertise and advice on sometimes complex automotive issues. And, if they don't have such expertise, they know and make referrals to those that do (somewhat a throwback to the Macy's / Kimballs play in Miracle on 34th St.).
Pat McVicker
11/21/2019
Direct
I have been trusting these fellas to take care of my cars & truck for over 10 years. I found them back in the days before Yelp by using the referral pages from the Car Talk show on NPR. There are plenty of glowing comments in these reviews about fair pricing and good customer service, so I’ll just say I agree 100% and get to my point. When it comes to Winkler Automotive, I can TRUST THEM. There are critical relationships in life where you need to trust people (doctors, plumbers, lawyers, auto mechanics, etc.) and these folks have EARNED my trust. They did that by only recommending the service(s) I needed, explaining things so that I understood, and doing exactly what they promised. Back when I took my vehicles to the dealership, I dreaded dealing with their constant upselling and obfuscating explanations. But now, I genuinely enjoy coming to Winkler and talking to the team there. I tell them what I want done, they fill in any gaps, and we end up with a plan I am happy with. If only everything in life was this easy!
Pat McVicker
11/21/2019
Direct
I have been trusting these fellas to take care of my cars & truck for over 10 years. I found them back in the days before Yelp by using the referral pages from the Car Talk show on NPR. There are plenty of glowing comments in these reviews about fair pricing and good customer service, so I’ll just say I agree 100% and get to my point. When it comes to Winkler Automotive, I can TRUST THEM. There are critical relationships in life where you need to trust people (doctors, plumbers, lawyers, auto mechanics, etc.) and these folks have EARNED my trust. They did that by only recommending the service(s) I needed, explaining things so that I understood, and doing exactly what they promised. Back when I took my vehicles to the dealership, I dreaded dealing with their constant upselling and obfuscating explanations. But now, I genuinely enjoy coming to Winkler and talking to the team there. I tell them what I want done, they fill in any gaps, and we end up with a plan I am happy with. If only everything in life was this easy!
Mahmudul hasan
11/26/2019
Google
Good customer service
Bruce George
12/20/2019
Google
I have received information from them and I was looking for an alternative aside from a Mazda dealership . Refuse to pay 100.00 for a synthetic oil change. I do have free oil changes, but I gave up on driving to Woodbridge as well. So, I was getting coupons in my mailbox from them and after that, decided to give them a try. Went in today and both gentlemen were really engaging with their customers (I was observing) and that is something I look at. Wait time was normal and it went by fast. They are definitely getting my business and I am glad I took my car in for an oil change. Great experience!!
BJ Buracker
1/9/2020
Google
Great service, honest prices.
Adam Peyman
1/28/2020
Google
Excellent service. A bit more pricey than some other places, but quality of service second to none, so I suppose you pay for what you get, and what you get is excellence. Highly recommended.
Roger Felli
1/31/2020
Direct
EXCELLENT service!!! I give them 10 STARS... The serpentine belt on my car snapped in the middle of I270 during rush our traffic which was so frustrating. After 2 hours on the side of this scary and busy highway, tow truck finally showed up and towed my car to a shop I have never heard of or used. I found this shop on google and trusted my instincts after I read some of the good reviews. I'm glad I did cause i'm stuck with them now. Front staff Dino and George were so professional and friendly. I received regular updates via text and email which was awesome. Outstanding service guys. Keep up the good work! See you soon... Need to take care of my rear bearings!!
Greg Sponseller
2/10/2020
Google
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Aida K.
2/13/2020
Google
Excellent service station ! Great experience every time we come in. Very professional always! Thanks
Shyeah Right
2/19/2020
Google
nan
Damon Griffin
2/21/2020
Google
Great service with up front and fair pricing.
mariah lopez
2/22/2020
Google
Extremely amazing ! Professional and fantastic customer service ! They helped me find a tow company, looked at my car, and fixed it all in one day! It was a huge job and they took it on quick. Doni and George were very helpful with all their knowledge and made me feel everything was going to go smoothly ! I was so impressed with how fast they got it done. They even offered to help me with a ride to pick up my car if I needed it. I am so grateful for their service and would recommend them to anyone in the area! I am for sure going to a Winkler location again. Thank you again for all your help and keeping me safe! A fantastic example of how an automotive place should be!
Mariah Lopez
2/22/2020
Direct
Amazing service and excellent pricing
Mariah Lopez
2/22/2020
Direct
Amazing service and excellent pricing
Addie Solomon
3/3/2020
Google
Trustworthy, professional service. Wouldn’t take my car anywhere else!
ACS
3/3/2020
Google
Trustworthy, professional service. Wouldn’t take my car anywhere else!
Ravinder Reddy
3/10/2020
Google
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Anthony Morris
3/20/2020
Direct
Very happy with there service. Kept me updated with progress throughout the day, gave me a loaner car to use, and job was done correctly. There very thorough to find the problem before just throwing new parts in hoping it works. A little pricey, but you get what you pay for. Great service great mechanics. Definitely recommend using Winkler Automotive.
Debra Edwards
4/29/2020
Facebook
Very nice and good prices Offering 25 percent off due to the virus
Vanessa Acurio
5/11/2020
Google
Great service!
Eric Kendrick
6/2/2020
Google
Had a great experience! Dino was great! They emailed me a diagnostic analysis with pictures of my car on lift . They even have Rentals so I didn't have to miss work !!
Brandon Fernandez
6/2/2020
Google
They were honest, said there wasn't anything wrong with my car, and only changed the oil as requested. I will be a long term customer based on this...first impression is the most lasting impression. Great job!
Paul Fields
6/8/2020
Google
They were very helpful and fast. Juan was very helpful in also figuring out why my check engine light was on and so were his coworkers.
Pierre Stephen
8/6/2020
Google
Had a great experience! Dino was great! They emailed me a diagnostic analysis with pictures of my car on lift . They even have Rentals so I didn't have to miss work !!
Liz Carrington
8/24/2020
Google
nan
Robin Ritchey
9/16/2020
Direct
Great mechanic shop! Kind and courteous. Can generally get in soon. Honest about must do vs nice to do work. Got my car done in 2 days instead of 3. Will use them over and over.
Megan Fowler
9/18/2020
Google
Outstanding customer service! Updated every step of the way car inspection!!
James Deaver
9/19/2020
Google
Great mechanics. Very honest.
Justin Leone
10/6/2020
Google
Had a good experience taking our car in for 4 brakes and 2 calipers. They were a bit expensive but at least they do good work and are upfront. Would recommend.
M C
10/7/2020
Google
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Carissa Khan
10/27/2020
Google
nan
Hang Wang
11/18/2020
Google
nan
Heather Brady
11/30/2020
Google
nan
Andrew Blackman
12/9/2020
Facebook
I was a walk-in customer and was treated very well by kind, very knowledgeable people. I would definitely recommend these folk.
Step Geo
12/14/2020
Google
They service the cars in my household for years.. one of the best in Gaithersburg
Victoria Bryant
12/16/2020
Google
This place is great! They take pictures from YOUR CAR and show you exactly what needs to be fixed. I really liked this feature. You get an explanation while looking at what they are talking about. They are also very friendly! Definitely using this place for any future car troubles!
Michelle Jen
12/29/2020
Google
I just stopped in for a low tire light while passing through town. Very caring and he made sure I was safe to continue on my way. Thank you, Dino.
Kristen Smith
12/31/2020
Google
Highly recommended! This place did a great job looking over my car and providing service at a reasonable price when my car broke down. They were also helpful at explaining the ins and out of repairs and maintenance.
Danylo Demidenko
1/6/2021
Google
The staff is amazing and the work they do to your vehicle deserves 10 Stars not just 5 stars!
Emily Harmon
1/13/2021
Direct
Very friendly, fast, helpful, great prices
Deborah Waldron
2/2/2021
Google
Just moved to the area and needed a new mechanic so I came to google for suggestions. This place had a lot of reviews and they were all great so I went with it. They gentlemen here did not let me down. They went above and beyond with providing an in depth diagnostic of my car, telling me what needs to be fixed now, what needs to be fixed but can wait, as well as what is in excellent condition. They didn’t pressure me into paying for anything extra or unnecessary, they just wanted to make sure that my car was in good condition. I would definitely recommend them to anyone needing a new mechanic.
Felicia Burgett
2/24/2021
Google
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Alex Mueller
3/4/2021
Google
Fantastic Communication, Breakdown of Prices/Services, and Friendly Staff!
XemptIV
3/5/2021
Google
Brought my used truck in for a MD State Inspection after buying it in VA. My truck failed the MD Inspection for an item that should have resulted in a failed VA Inspection, even though my truck had a sticker on the windshield stating it passed VA Inspection at the time I drove it off the lot. I worked with George in this particular instance, although I have worked with Dino on occasion and I highly recommend working with either of them. George doubled as my personal therapist as I vented in the lobby (luckily no one else was around to hear my choice words) about feeling duped by the dealership and he definitely deserves a second salary just for listening to me rant. After all was said and done, I went ahead and asked them to go ahead and take care of the repairs because they deserved the business - plus I've been coming here for about 3 years now and I know they always do their best to look out for me. If you're like me and you prefer to be a life time customer with auto service center, then please give this place a shot. I promise you will not be disappointed in the level of professionalism, transparency and hard work these guys bring into their shop every day. Also, just wanted to add - shoutout to the inspector for finding the issue with my vehicle and shoutout to the mechanic who worked on my truck. While the front counter is the face of the experience, the guys in the back definitely deserve recognition as well!
Sarah Knight
3/6/2021
Direct
Absolutely the best! The employees were so kind and helpful when my car broke down. 10/10!
Favio Urla
3/16/2021
Google
The staff was very helpful and pleasant to deal with. I like the fact that they email detail image of work that need to be done. They are honest as to what needs e Imitate attention and what can wait for a later repair.
Justin Halman
4/10/2021
Google
Treated me well, complimentary loaner car, and quick turn around.
Bruce Howes
4/26/2021
Google
Exceptional Service. Honesty, integrity, with an onsite owner who really cares about his customers, and their cars. You'd be hard pressed to find another service facility that offers the same level of ethical, compassionate, and personal service. The dedicated service team listen to your needs, exceed your expectations, and deliver on their promises! You can tell that they sincerely care, and have the customer’s best interest at heart. Pride, integrity, family owned and family centered, and the sense of value that comes with a job well done.
Matt Cunningham
5/19/2021
Direct
Extremely detailed with inspections and very thorough without being pushy, constant updates on progress. Very friendly and professional. Will definitely be coming back.
Thomas Garner
5/21/2021
Google
nan
Robin Ritchey
5/25/2021
Google
George is simply the best mechanic I’ve had the please to work with in more than 40 years. He is polite, accommodating and fun. I trust him completely. There have been many opportunities to recommend unnecessary work but George doesn’t operate that way. He does what needs to done, no more, no less, on time for a fair price.
Sheldon Broedel
6/17/2021
Google
nan
Michaelangelo Koshy
6/19/2021
Google
This place is fantastic.1st time visit 3 days ago. I took my 4Runner there, upon recommendation of my Father. I had a bad window Motor & Regulator. They replace all parts, quickly I might add. Their work was prompt, fair priced, and the quality of workmanship & service was amazing. I was given a complimentary loaner, and I expected the work to take at least 3 days. I had my keys back in hand the next afternoon. The main lobby was exceptionally clean and had all the considerations of Covid in place (Barriers, designated used & unused pens, etc ). 5/5 for me, would definitely recommend, and will definitely be coming back for more work. Personally, I dealt with a Gentleman named George there, and he was very precise, polite, and courteous. Explained in depth what the issues were, and how they remedied them. Also, another thing to note, is the way they reach out to you on their Diagnostic feedback. They will contact you soon with a txt/link, that has an amazing format to view & understand. They will let you know what your direct issue is, as well as upcoming things you need to consider towards your vehicle. I, personally, was impressed at that. Again, amazing stuff from these guys 👌
Zach Trelstad
6/23/2021
Google
nan
Manuel Vasquez
6/28/2021
Google
nan
Francisco CS
7/22/2021
Google
This place is awesome! Me and my dad have been coming here for awhile and they do great work! Never had a problem here.
John Simpkins
9/19/2021
Google
Top notch service at a very reasonable price.
H R
9/23/2021
Google
Car mechanics are a necessary evil. It always feels like they’re trying to squeeze you for more than is necessary. That’s my general sense of repair shops. However, I brought my car to Winkler after the check engine light came on and the engine began to sputter and it was the most pleasant experience I’ve ever had at an auto repair shop. James called me the next day and spent some extra time explaining the issue, the remedy, and cost. He didn’t push me to repair, the exact opposite. He said they could repair it but it was not likely in my best interest. After I decided to scrap my car, James recommend options. The shop even allowed me to leave the car on the lot a few days until the tow picked up the car. These guys went above and beyond. I’ve never considered giving a repair shop 5-stars but Winkler really did take care of me.
Antonio Del Cid
10/7/2021
Google
(Translated by Google) Very good (Original) Muy bueno
Darlene A.
10/8/2021
Google
I have been coming to Winkler Automotive for about a year now and I have to say that the service here is incredible. They have always been courteous and knowledgeable. When you come in, George is always there with a pleasant attitude. Whatever issues you have with your vehicle, they tell you exactly what it is and what other recommendations you may need. James was my service advisor was never pushy, but extremely helpful. If you're looking for a place that truly cares about taking care of their customers and not their customers wallets, then you've found it!
Kessah Ellis
10/12/2021
Google
The service at Winkler's is great. I've had work done several times and haven't been disappointed. I plan to continue to use their services and will gladly recommend them to others.
william collier
10/12/2021
Google
This is an automotive shop with integrity, professionalism and outstanding customer service. I always feel like they care as much about my car as I do. James and George are the best.
Neil Shatzer
10/13/2021
Google
No questions asked. These fellas are trustworthy and I will be loyal to have my servicing done here!
Michael Kapombe
10/13/2021
Google
I highly recommended Winkler Automotive! I came in for service because my car was having issues with ABS Break lights and Check Engine, Winkler Automotive mechanics did a great job looking over my car and were helpful at explaining the ins and out of repairs and what must be done. In addition I needed a ride back home, George did his best in getting me a loaner car. I really appreciate everything George did for me and would definitely recommend Winkler Automotive to family and friends needed a mechanic.
MICHAEL KAPOMBE
10/13/2021
Direct
I highly recommended Winkler Automotive! I came in for service because my car was having issues with ABS Break lights and Check Engine, Winkler Automotive mechanics did a great job looking over my car and were helpful at explaining the ins and out of repairs and what must be done. In addition I needed a ride back home, George did his best in getting me a loaner car. I really appreciate everything George did for me and would definitely recommend Winkler Automotive to family and friends needed a mechanic.
Jamie Loveless
10/27/2021
Google
Honest. Gave me a through inspection report including photos of the pet that needed replacement. Let me know the cost and asked if I wanted to go ahead with it. I did. Got and oil change and a tire rotation. Very pleased.
Chris Light
10/29/2021
Facebook
Have been coming here for years with different makes and models. Great service, great people!
Tory Carkoski
11/14/2021
Google
nan
Tommy Mahoney
12/15/2021
Google
Timely, professional service. Everything done clearly and exclusively with customer permission. #1 place in Gaithersburg, and kind to new members of the community.
Lemon Switzel
12/15/2021
Google
Great, user friendly service. Everything done very clear and with customer permission. If you’re unsure where to go, come here.
Tim Reno
1/3/2022
Direct
Best service I've ever experienced. Timely, professional, caring, knowledgeable, and honest work.
Yves Laison
1/4/2022
Google
nan
Spence Limbocker
1/6/2022
Direct
Excellent and friendly staff. High quality and honest work.
Nick S
1/9/2022
Google
nan
Greg Gold
1/17/2022
Google
nan
Wendy Iglehart
1/19/2022
Direct
I am new to the area and Winkler's serviced my 2016 HRV. The service was excellent and the staff was very professional, trustworthy, and knowledgeable. The cost was reasonable. Thank you! I would definitely recommend your services.
Vincent Drake
1/24/2022
Google
Fast friendly service. Great automated systems send texts and emails informing you of updates on the status of your vehicle.
Greg Gold
2/11/2022
Google
I found Winkler Automotive to be extremely professional, knowledgeable, and thorough. They offer a rare and convenient Shuttle service if you need it! Nobody likes having to spend $ on a big job for an old car| However, if they hadn't given me a list of all problems they found when I went there for just an oil change, I wouldn't have known that my brakes were in such bad shape. Easily gets a solid 5-star rating!!!!!
Daniel J
3/10/2022
Google
Great place to take your vehicle. Very thorough and quality installation. Prices are reasonable as well.
Jan Chase
3/14/2022
Direct
Wow! Finally an automotive repair business that measures up to their promises. Can’t say enough about the team and service. Actually walked out happy. 2009 Honda CR-V needed catalytic converter and exhaust system and the did great work. Give them a try. Now on speed dial.
Steinslaus
3/25/2022
Google
If you are still looking for a car service shop stop! Call this place and ask for George! They went out of their way to help me. I was having a week from hell which was compounded by my car engine misfiring on my way to work. George not only recommended a good tow service but also took care of everything. They made a frantic week manageable.Shout to James too. Give these guys a call!
Danstan Mogire
3/25/2022
Google
If you are still looking for a car service shop stop! Call this place and ask for George! They went out of their way to help me. I was having a week from hell which was compounded by my car engine misfiring on my way to work. George not only recommended a good tow service but also took care of everything. They made a frantic week manageable.Shout to James too. Give these guys a call!
Stephen Smith
3/27/2022
Google
nan
Aaron Templin
4/6/2022
Google
Amazing
Adam DeLuca
4/14/2022
Direct
I am new to the area and didnt know what to expect - and I was blown away. Appointments are easy to make, the staff is communicative, and the turn around for the amount of work done was impressive. But moreover, going to the mechanic can be intimidating - and they do all they can to normalize the process. The inspection is detailed, with pictures - and the staff explained things in a way that I could understand. Really good experience all around!
adam deluca
4/14/2022
Google
I am new to the area and didnt know what to expect - and I was blown away. Appointments are easy to make, the staff is communicative, and the turn around for the amount of work done was impressive. But moreover, going to the mechanic can be intimidating - and they do all they can to normalize the process. The inspection is detailed, with pictures - and the staff explained things in a way that I could understand. Really good experience all around!
Jenn Bynoe
4/28/2022
Google
Great service, honest pricing! A rare gem auto repair in the Germantown area. Be sure to ask for George, one of the lead managers there, he is extremely knowledgeable. A+
David Escarda
5/24/2022
Google
We chose the Winkler Automotive Service Center based on the reviews we read, which were all on the dot! Professional service, a very exhaustive diagnostic report and superb customer service from George. Highly recommended, and we will certainly be coming back to them for any auto repair and maintenance requirements we may have in the future.
Robin K (RoniQue)
6/6/2022
Google
My experience here was unexpected as the care demonstrated by James and the mechanic was priceless. The team approach was customer focus vs profit driven. James’s kept me informed every step of the way as well as the mechanic reaching above and beyond to get my car on the road(car was headed to the junk pile). Time dedicated to multiple repairs resulted in a price tag well below what any other servicer would have charged. I am a female who has little trust in car services. Winkler Automotive gained my trust and respect! Thank you James & the Winkler crew. You are the best! ~Robin K.
Thomas Burgess
6/8/2022
Google
I had a good experience with them they're very upfront and seems pretty honest I will go back to them
Brad Carrion
6/24/2022
Google
George runs a very well organized and professional shop! Between the quick response to calls, text notifications, and online services this shop is truly on a different level to many of their competitors! Had my car in there 2x in 2 weeks for general repairs and then a state inspection as I was moving back to MD. The work was done with great quality and communication and even had great a digital report with puctures of the issues and videos on how to, if i wanted to do it myself! Highly recommend and hope you enjoy the Texas license place now in your collection!
Asif Hasssan
6/29/2022
Direct
I went for a pre-purchase inspection and am fully satisfied with my overall experience. Great customer service, very time efficient, and super responsive. I'll definitely consider going to back there. Both George & Marry did their parts with grace!
Jordan L
7/11/2022
Google
George is hands down the most honest mechanic I’ve ever worked with. I was having an issue that I likely resolved on my own prior to bringing it in, and he suggested a cost-free alternative instead of having him do the work I initially called him to have done. It’s brutally challenging to find an auto repair shop with integrity these days| Winkler Automotive earned my business for life!
Gabriel Quest
7/12/2022
Google
They helped me in no time. I came in for my engine light. They checked it immediately and fixed it right on the spot! This place is 10/10 highly recommend!!!!!
Ruth Reeves
7/14/2022
Direct
George is amazing! We were visiting in town for a wedding in late June and we needed a minor repair. When we called the station, George was polite and happily told us to stop by (even with no appointment!). George was able to help us out quickly and only asked for the payment for the part. He was kind, helpful, and cheerful. What a good person with a helpful heart. We highly recommend George and Winkler Automotive to anyone who lives in the area or is just visiting. The world needs more people like George! The Reeves
Ruth Reeves
7/14/2022
Google
We were traveling in Maryland for a wedding and we needed a minor repair. When we called Winkler Automotive, George was friendly and told us to stop over (without appointment!) and he would take a look. He was able to help us quickly. What a kind, cheerful and helpful person. We are grateful for the help and the kindness. We highly recommend Winkler Automotive and the staff if you live in the area or are a traveler in need of assistance.
Jack Phillips
7/17/2022
Google
They were able to fit me in on short notice. I just had an oil change, but they seem very knowledgeable and even provide a report of the status of your car and work that they recommend. However, they aren't too pushy and weren't trying to upsell me on anything unnecessary. I will definitely go back.
Steven Lipschutz
8/10/2022
Google
Great service. Friendly and knowledgeable. Explained pricing up front and diagnosed the problem with my vehicle and the solution in a cost effective manner. Courteous and tech savvy. Great experience from start to finish. I’m never going back to the dealership again. Winkler Automotive will be my service provider for all my vehicles moving forward. Thanks for all your help getting my Jeep back up and running.
Kendra Lane
8/23/2022
Google
George is the most professional and kind person I have met. My car was always fixed in a timely manner and appropriately priced. 100% would recommend!
Susan Bose
9/12/2022
Direct
Very professional and customer friendly.
Alexandre Brandão
10/10/2022
Google
nan
Samuel Tekper
10/18/2022
Google
Price feels a little premium but hey they provide extremely high quality service you can't beat!
Jacinta Koskei-Sydnor
11/13/2022
Google
This place rocks, my 6 year old daughter loves this place and she did an amazing job. We will definitely be back.
Naomie Pierre-Louis
11/17/2022
Google
I have found my auto shop, after looking for quite a while. The service here is top notch, A+. They truly care about their customers and look out for them. I was looking for an auto shop that will take a look at my car after it had been sitting down for months. It would not start. Mary services me and coordinated with the team to get the car back in shape in less than 48 hours while ensuring I have a complimentary loaner to get around if I needed to. The experience was incredibly pleasant. This is my last stop as long as I’m in the DMV area. Thanks a million guys. Keep doing great work! See you soon.
Seth Swenson
11/18/2022
Google
I gave George a call for a vehicle that I might not even be able to bring in. He took several minutes to explain the nature of a problem identified by another garage and gave me lots of helpful insight about the issue and options going forward, all at absolutely no cost. I expect this will save me a lot of headaches down the road!
Cuka Asem
11/18/2022
Google
They updated every time they do the work. Which is phenomenal. All staffs are nice and friendly. Their office is clean. They’re doing a great job on my prius. Thanks George.
Carl
11/18/2022
Google
They updated every time they do the work. Which is phenomenal. All staffs are nice and friendly. Their office is clean. They’re doing a great job on my prius. Thanks George.
Bonnie Roseff
11/29/2022
Direct
I always bring my cars to Winkler for anything I need, they are always honest and trustworthy. Had a great experience today, as usual. Keep up the good work!!
George Quinn
12/2/2022
Google
I have taken my green ""Pony car"" to Winkler several times over the last two years and have not been disappointed. On one occasion, a nearby alternative shop wanted to replace my whole rear axle to eliminate a grinding noise. Winkler instead used a stethoscope to isolate the source of the noise and then replaced the bearings that were the cause. And twice I have had annoying rattles and Winkler found the sources of them and remedied them. Good communication, professional staff, modern trouble shooting and diagnosis skills. You may pay a little more but you are getting quality work. george quinn
Peggy Ruppel
12/10/2022
Google
Great people, great service.
Edward Kennedy
12/11/2022
Direct
Thanks again George for getting vehicle accomplished on time , overall assessment, and a reasonable price!
Alex Abramowicz
12/14/2022
Google
I have had nothing but great experiences with Winkler. They have provided multiple services for my car and it has been running great. Additionally, I wanted to highlight George's work at the front desk. He has always been incredibly courteous, helpful, and supportive with any problem my car had. I would recommend this shop to anyone, near or far.
ernesto Zelaya
12/29/2022
Google
(Translated by Google) Excellent service (Original) Excelente servicio
Murtala Mai
12/30/2022
Google
This is my third experience with Winkler and it’s was an amazing customer service experience. I got to them after a bad experience with another auto and I thank my stars for finding them. Every of the 3 experiences have been extremely rewarding. The first visit was for replacement of rear struts that was done nicely despite me on an international trip because of their customer focused technology enabled system. On this recent experience, my car had scheduled replacement of timing belt and the staff did an excellent job of keeping me informed of progress, transparently owning up and taking full and complete responsibility for an issue/complication that ensued with the repairs and ensuring I had a loner car for the entire duration the repair took. George made regular calls to update me on progress and generally check on on how things are going with the loner. I have nothing but gratitude for the customer focused service. If you are looking for a professional, customer centered auto repair shop in the Montgomery County area, try them and you won’t regret it.
NICK J
2/8/2023
Google
Friendly local automotive shop with very friendly staff and transparent vehicle inspection reports. The inspection reports are detailed and include pictures of YOUR car which is increasing helpful to see how bad something is rather than hear about it. I have worked with George and Mary and have never left disappointed. Additionally, there was one instance in which a CV axle boot that was replaced at this shop was having problems without my knowledge. It was only caught when I brought the car back for regular maintenance where Winker Automotive caught it, owned it with no excuses, and fixed it free of charge with no hassle. They also offer discounts to regulars. Any time you bring the car in, it will get a vehicle inspection report as well (including oil changes) which is amazing. Give them a shot.
Jasmine Culbreath
2/12/2023
Google
This is a nice and clean spot to take your car. Dennis is a great mechanic, he is a winning member there. Their pricing is a little more than other shops but you get what you pay for.
Tim H
3/29/2023
Direct
I didn't know what to expect when I made an appointment for factory scheduled service for my 2022 Honda Odyssey. After the appointment, I can say I couldn't be happier. I was especially impressed by the professionalism, respect, and friendliness shown by George at the service counter. He was patient, answered all my questions, and explained things clearly without talking down to me. I noticed him giving other customers the same level of service while I waited for my service to be completed. Very highly recommended!
Tim Hefferon
3/29/2023
Google
Outstanding customer service, delivered with professionalism, respect, and a smile. Very highly recommended.
Grady Tucker
4/6/2023
Google
Great service and good prices
Kim Thames Rowe
4/6/2023
Google
Good, honest people. Been going there for years. Highly recommend!
Dennis Tsurkan
5/3/2023
Google
Super nice, great communication, competitive pricing, and they make sure you're taken care of
Carlos Dardon
7/14/2023
Google
nan
Christina Valenzuela
8/3/2023
Google
Awesome staff & very thorough. It's comforting to know that there are still shops that value their customers.
Chelsea Honeycutt
8/13/2023
Google
I had brought my car to Winkler after going somewhere else (rhymes with Shmister Smire 😉😉😉) and not feeling confident of their diagnostic process. I am not mechanically inclined at all and heavily rely on others to help me figure stuff out. Well, I had called here and spoke to Mary to explain my situation to which she said “it sounds like they’re giving you the runaround” regarding the other place, and that instantly created a sense of safety that Winkler would take care of me. So I brought my car in for them to look at the starter, as that was the issue, and they did a full diagnostic assessment to verify/confirm it wasn’t anything else causing the issue of course. Once completed they found a few things that were original to the car like radiator hoses, oil pan leak, and did a few fluid flushes. Once I got the car back I could not believe how wonderfully it drove, the car is from 2015 so I wasn’t expecting much, but holy cow!!! 10/10 recommend this place, for someone to be not at all mechanically inclined, I felt like I was not taken advantage of and they did the work needed without trying to sell me a bunch of work or costing an arm and a leg. They also gave me their technet warranty plan which if I’m understanding correctly is something mechanics just don’t do anymore, they don’t warranty their work, but winkler does!
Dawn Corrigan
10/10/2023
Google
I had the good fortune of stumbling upon Winkler Automotive when I was in a tight spot while traveling out of town. Stranded and desperate, I reached out for help, and they not only squeezed me into their busy schedule but also exceeded my expectations in every way. From the moment I walked in, their friendly and accommodating demeanor put me at ease. They took the time to listen to my truck trouble, asked insightful questions, and assured me that they'd do their best to get me back on the road swiftly. Not only did they successfully resolve my car troubles, but they demonstrated a genuine concern for my well-being. In the end, I left the shop not only with a repaired vehicle but also with a renewed faith in the kindness of strangers. This automotive mechanic's exceptional service, expertise, and willingness to help an out-of-town traveler in need have left a lasting impression on me. If you find yourself in a bind and need automotive assistance, I wholeheartedly recommend placing your trust in Winkler Automotive. They are a true lifesaver on the road. Thank you, Dennis
SuZanne
10/21/2023
Google
I brought my car in and Winkler identified several issues that were needing repair. Saul and i discussed my desire for them to work primarily on safety issues, and he was very forthright with telling me what he felt was necessary and what could wait, which I really appreciated. The work could not be completed in timely way through fault of my old car, so loaner was offered. The staff kept me informed every step of the way. Thanks to Saul and Mary. I'm sorry I do not know the names of the other staff who worked on the car. The work was done well, and communication was excellent. They even followed up after I got the car back. I so appreciate staff and ownership being responsible and caring about the customer's satisfaction.
Jessica Saavedra
10/30/2023
Google
I’ve been going to Winkler for several years now and each time have had a wonderful experience. I appreciate that they are honest about what is needed vs what can wait, and the quality of work performed is always great.
Mary Kim
10/30/2023
Google
I had my state inspection done here. The staff was really nice and informative. They were upfront about what my car needed and about the cost as well. I will definitely keep using this spot for all future repairs!
Yay Paw Si
11/9/2023
Google
Absolute 5-star service. My 2013 Honda Civic is being properly maintained and running well thanks to the Winkler Auto service. I always love getting the courtesy inspection service whenever engine oil change is done and a ride back to home after the car drop off. Please keep up the good customer service. I changed rear brake pads, coolant hose and other major parts here. Service costs are reasonable to me. A special shoutout to Mary for explaining all the issues in the inspection report clearly and identifying safety issues with high priorities to fix.
Marvin Perry
11/9/2023
Google
I recently took my car to Winkler Automotive and, man, am I impressed! Booked an appointment on their website and got in the very next day. I left my car at 7:30 in the morning, and by 3:30, they were all done. They did a ton of work...new brake pads and rotors, brake fluid flush and replace, coolant refresh, and even managed to get out a super stripped oil drain pan nut before doing an oil change. They did all this and finished everything $200 under the quote they initially gave me! The quality of the work is top-notch, and the value unbeatable. As long as I live in the area, I expect I'll be bringing my cars in to Winkler... highly recommend!
Alan Bergamini
11/15/2023
Google
Just completed another great experience at Winkler! We have been using them for many years and have always found them to be very professional, reasonable and trustworthy! Great work on both our Honda and Audi! Thank you Mary and the whole team!!
Arsen Sadatierov
11/15/2023
Google
Great customer service, affordable prices. Thanks
Nachiket Dharker
11/16/2023
Google
nan
Adrian Fernandez
12/16/2023
Google
Winkler provides 10/10 service! They were able to fit me in with tight notice. I took my car in for a state inspection and they clearly explained everything the car needed and were able to get the work done within a day. I've recommended Winkler to family due to their great service and work!
Tom Overeem
12/23/2023
Google
My 2015 Silverado had an intermittent problem, after trying two other shops, Winkler had the patience to drive with me in the truck and successfully diagnosed the problem, just a couple days later the problem was fixed.
Lunova Training
2/14/2024
Google
Amazing people, very professional. Highly recommended!
Jason Crowe
3/1/2024
Google
The customer service is Beyond amazing! Mary Ditman made it so convenient for me. I really appreciate her and the service on my vehicle. Thank you
angelachris conantholbein
3/8/2024
Google
I love this place! I have been going since 2013 and they have become like family to me. They are welcoming, trustworthy, and I know more about my car and it’s required maintenance than I ever expected. I appreciate that they give specific details with videos and descriptions regarding items that need to be fixed or that soon need to be addressed. This allows me to make decisions accordingly. In addition, Mary is incredible! I am grateful for her emotional intelligence that shows up in her customer service and hospitality, and her deep knowledge and understanding of cars, which she shares in helping me to understand the how’s and why’s of my car maintenance when I bring it in. I highly recommend Winkler Automotive!
