The staff is great, no complaints about them. James seems like a nice guy on the phone. Its the owner, Karim Morsli I have a problem with. Still hasn't paid or even replied to me for what's now almost a year into this, for over 60 hours of work (building makeover, architectural plans and 3D renderings). After some calls, transmits to the staff "he's busy and will reply later". Sure, pal. I completely lost my trust on someone who seemed like a genuinely good person, which is rare on this business. Even sent an invoice for almost half the price, to no avail. I feel sorry for whoever works there. Will gladly delete this sad and unnecessary review as soon as I get paid.