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(301) 258-2774
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CUSTOMER REVIEWS

We passionately partner with our customers to provide exceptional service for the reliable and safe enjoyment of their road-based means of transportation.


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5

This is a nice and clean spot to take your car. Dennis is a great mechanic, he is a winning member there. Their pricing is a little more than other shops but you get what you pay for.

Thank you for the great review, Jasmine!

- Winkler Automotive
5

Friendly local automotive shop with very friendly staff and transparent vehicle inspection reports. The inspection reports are detailed and include pictures of YOUR car which is increasing helpful to see how bad something is rather than hear about it. I have worked with George and Mary and have never left disappointed. Additionally, there was one instance in which a CV axle boot that was replaced at this shop was having problems without my knowledge. It was only caught when I brought the car back for regular maintenance where Winker Automotive caught it, owned it with no excuses, and fixed it free of charge with no hassle. They also offer discounts to regulars. Any time you bring the car in, it will get a vehicle inspection report as well (including oil changes) which is amazing. Give them a shot.

Thank you so much, Nick! It's a pleasure to keep your car running safe and sound for you. We are sorry that the CV axle we had worked on for you had to be replaced so soon, but you can feel confident about our repairs with our 3 year/36,000 mile nationwide warranty. We're happy to hear that you appreciate all of our services! We look forward to seeing you next time.

- Winkler Automotive
5

This is my third experience with Winkler and it’s was an amazing customer service experience. I got to them after a bad experience with another auto and I thank my stars for finding them. Every of the 3 experiences have been extremely rewarding. The first visit was for replacement of rear struts that was done nicely despite me on an international trip because of their customer focused technology enabled system. On this recent experience, my car had scheduled replacement of timing belt and the staff did an excellent job of keeping me informed of progress, transparently owning up and taking full and complete responsibility for an issue/complication that ensued with the repairs and ensuring I had a loner car for the entire duration the repair took. George made regular calls to update me on progress and generally check on on how things are going with the loner. I have nothing but gratitude for the customer focused service. If you are looking for a professional, customer centered auto repair shop in the Montgomery County area, try them and you won’t regret it.

Thank you so much for taking the time to write such a wonderful review, Mr. Mai. We are very sorry for the complications and delays that arose from the timing belt work, and are incredibly grateful for your understanding and appreciation. As a shop that prides ourselves on excellence, performing first-class repairs and service is of the utmost importance. However, we are still human and make mistakes from time to time. Being transparent with you when this happens and rectifying the situation as it should be is the only way we know. We know you had the opportunity to take your business elsewhere after that, and so we are even more thankful that you have decided to remain with us. We thank you from the bottom of our hearts.

- Winkler Automotive
5

(Translated by Google) Excellent service (Original) Excelente servicio

Thank you, Ernesto! We're happy to hear that you found our service to be excellent. We look forward to servicing your vehicles again in the future!

- Winkler Automotive
5

I have had nothing but great experiences with Winkler. They have provided multiple services for my car and it has been running great. Additionally, I wanted to highlight George's work at the front desk. He has always been incredibly courteous, helpful, and supportive with any problem my car had. I would recommend this shop to anyone, near or far.

Thanks, Alex! It has been a true pleasure and delight taking care of your vehicles these past few years. We're sorry to hear that you moved away. If you or friends who stayed behind need automotive service in the future, rest assured we're here for you, even if it's merely finding an old invoice or a word of expert advice.

- Winkler Automotive
5

Thanks again George for getting vehicle accomplished on time , overall assessment, and a reasonable price!

5

Great people, great service.

Thank you, Peggy! We're so glad to hear that you like our shop and our staff. We'll see you for your next service!

- Winkler Automotive
5

I have taken my green "Pony car" to Winkler several times over the last two years and have not been disappointed. On one occasion, a nearby alternative shop wanted to replace my whole rear axle to eliminate a grinding noise. Winkler instead used a stethoscope to isolate the source of the noise and then replaced the bearings that were the cause. And twice I have had annoying rattles and Winkler found the sources of them and remedied them. Good communication, professional staff, modern trouble shooting and diagnosis skills. You may pay a little more but you are getting quality work. george quinn

Thank you for taking the time to write such a lovely review, George! We love taking care of your Mustang; it's such a unique and fun car! Knowing that you feel great about the diagnostic and repair work we complete on your Mustang really warms our hearts. We pride ourselves on our ASE Master techs’s skills and our advanced diagnostic equipment. We look forward to taking care of your Pony Car for many years to come, George!

- Winkler Automotive
5

I always bring my cars to Winkler for anything I need, they are always honest and trustworthy. Had a great experience today, as usual. Keep up the good work!!

5

I gave George a call for a vehicle that I might not even be able to bring in. He took several minutes to explain the nature of a problem identified by another garage and gave me lots of helpful insight about the issue and options going forward, all at absolutely no cost. I expect this will save me a lot of headaches down the road!

Thank you, Seth! It was our pleasure to take care of your van. We love to be helpful for you, even if it's a word of advice or an expert opinion. We are here for you!

- Winkler Automotive
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