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CUSTOMER REVIEWS

We passionately partner with our customers to provide exceptional service for the reliable and safe enjoyment of their road-based means of transportation.


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5

I brought my car in and Winkler identified several issues that were needing repair. Saul and i discussed my desire for them to work primarily on safety issues, and he was very forthright with telling me what he felt was necessary and what could wait, which I really appreciated. The work could not be completed in timely way through fault of my old car, so loaner was offered. The staff kept me informed every step of the way. Thanks to Saul and Mary. I'm sorry I do not know the names of the other staff who worked on the car. The work was done well, and communication was excellent. They even followed up after I got the car back. I so appreciate staff and ownership being responsible and caring about the customer's satisfaction.

Thank you for writing such a lovely review, SuZanne! We pride ourselves on being transparent, and to look at all the work your car needs from a perspective that helps you. Being able to prioritize work can make a big difference in your time and budget, as it did for you. It was a pleasure being able to take care of you and your car! We'll see you next time, SuZanne!

- Winkler Automotive
5

I had the good fortune of stumbling upon Winkler Automotive when I was in a tight spot while traveling out of town. Stranded and desperate, I reached out for help, and they not only squeezed me into their busy schedule but also exceeded my expectations in every way. From the moment I walked in, their friendly and accommodating demeanor put me at ease. They took the time to listen to my truck trouble, asked insightful questions, and assured me that they'd do their best to get me back on the road swiftly. Not only did they successfully resolve my car troubles, but they demonstrated a genuine concern for my well-being. In the end, I left the shop not only with a repaired vehicle but also with a renewed faith in the kindness of strangers. This automotive mechanic's exceptional service, expertise, and willingness to help an out-of-town traveler in need have left a lasting impression on me. If you find yourself in a bind and need automotive assistance, I wholeheartedly recommend placing your trust in Winkler Automotive. They are a true lifesaver on the road. Thank you, Dennis

Hello Dennis, Thank you for this very nice review. It was a pleasure servicing your vehicle to put you back on the road and on your way back home as quickly as possible. I am glad you made it back! And best of luck to your son! Best regards, Karim

- Winkler Automotive
5

I had brought my car to Winkler after going somewhere else (rhymes with Shmister Smire 😉😉😉) and not feeling confident of their diagnostic process. I am not mechanically inclined at all and heavily rely on others to help me figure stuff out. Well, I had called here and spoke to Mary to explain my situation to which she said “it sounds like they’re giving you the runaround” regarding the other place, and that instantly created a sense of safety that Winkler would take care of me. So I brought my car in for them to look at the starter, as that was the issue, and they did a full diagnostic assessment to verify/confirm it wasn’t anything else causing the issue of course. Once completed they found a few things that were original to the car like radiator hoses, oil pan leak, and did a few fluid flushes. Once I got the car back I could not believe how wonderfully it drove, the car is from 2015 so I wasn’t expecting much, but holy cow!!! 10/10 recommend this place, for someone to be not at all mechanically inclined, I felt like I was not taken advantage of and they did the work needed without trying to sell me a bunch of work or costing an arm and a leg. They also gave me their technet warranty plan which if I’m understanding correctly is something mechanics just don’t do anymore, they don’t warranty their work, but winkler does!

Thank you so much for taking the time to write us such a great review, Chelsea! We were so sorry to hear that the other shops were hassling you, but getting your car fixed up and running even better was so rewarding! It warms our hearts to know how much you appreciate everything we offer. And yes, we do have a 3-year/36,000 mile nationwide warranty, so you can feel especially great about the work done on your vehicles. It's always a pleasure to talk to you, Chelsea! We look forward to seeing you again when it's time for service.

- Winkler Automotive
5

Awesome staff & very thorough. It's comforting to know that there are still shops that value their customers.

Thank you, Christina! Taking care of our customers is very important to us. We're delighted to hear that you appreciate us! It's been a pleasure keeping your truck in good shape. We'll see you next time!

- Winkler Automotive
5

Thank you for the review, Carlos!

- Winkler Automotive
5

Super nice, great communication, competitive pricing, and they make sure you're taken care of

Thank you so much, Dennis! We love to hear how happy you are with our service. We're glad to know you appreciate our text updates and transparency. We'll see you next time!

- Winkler Automotive
5

Great service and good prices

Thank you, Grady! It's a pleasure to keep your car well-maintained. We look forward to seeing you again!

- Winkler Automotive
5

Good, honest people. Been going there for years. Highly recommend!

Thank you for your loyalty, Kim! It's our pleasure to keep your van running well. Clarity and honesty is so important for us, it's wonderful to hear how much you appreciate us! We'll see you next time, Kim.

- Winkler Automotive
5

I didn't know what to expect when I made an appointment for factory scheduled service for my 2022 Honda Odyssey. After the appointment, I can say I couldn't be happier. I was especially impressed by the professionalism, respect, and friendliness shown by George at the service counter. He was patient, answered all my questions, and explained things clearly without talking down to me. I noticed him giving other customers the same level of service while I waited for my service to be completed. Very highly recommended!

5

Outstanding customer service, delivered with professionalism, respect, and a smile. Very highly recommended.

Thank you, Tim! We're so happy to hear that you like our service. Giving excellent repairs and customer services is our priority, and it's rewarding to hear how happy you are. We look forward to seeing you for your next service!

- Winkler Automotive
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