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CUSTOMER REVIEWS

We passionately partner with our customers to provide exceptional service for the reliable and safe enjoyment of their road-based means of transportation.


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5

Just completed another great experience at Winkler! We have been using them for many years and have always found them to be very professional, reasonable and trustworthy! Great work on both our Honda and Audi! Thank you Mary and the whole team!!

Thank you so much, Alan! It's always a pleasure to talk to you and your family, and work on your SUVs. We thank you for your loyalty over the years, especially now that you've moved further away but still come down to see us. It's heartwarming to know we've done good by you. We are here for you!

- Winkler Automotive
5

Great customer service, affordable prices. Thanks

Thank you, Arsen! We're happy to hear how you like our service! We are pleased to have seen a couple of your cars, and look forward to keeping them well maintained. We'll see you next time!

- Winkler Automotive
5

Absolute 5-star service. My 2013 Honda Civic is being properly maintained and running well thanks to the Winkler Auto service. I always love getting the courtesy inspection service whenever engine oil change is done and a ride back to home after the car drop off. Please keep up the good customer service. I changed rear brake pads, coolant hose and other major parts here. Service costs are reasonable to me. A special shoutout to Mary for explaining all the issues in the inspection report clearly and identifying safety issues with high priorities to fix.

Thank you for writing such a great review, Yay Paw Si! It's always a pleasure to keep your Civic running nice and safe, and to know how much you appreciate our conveniences; courtesy inspections and shuttle rides. Don’t forget we also have complimentary loaners! We'll keep your Civic running great for many years to come! See you next time.

- Winkler Automotive
5

I recently took my car to Winkler Automotive and, man, am I impressed! Booked an appointment on their website and got in the very next day. I left my car at 7:30 in the morning, and by 3:30, they were all done. They did a ton of work...new brake pads and rotors, brake fluid flush and replace, coolant refresh, and even managed to get out a super stripped oil drain pan nut before doing an oil change. They did all this and finished everything $200 under the quote they initially gave me! The quality of the work is top-notch, and the value unbeatable. As long as I live in the area, I expect I'll be bringing my cars in to Winkler... highly recommend!

Thank you so much, Marvin! Wow, what a great review! We're so happy to hear how impressed you were! We're thankful for the opportunity to keep your truck well-maintained and safe. We look forward to seeing you again for your next service!

- Winkler Automotive
5

I’ve been going to Winkler for several years now and each time have had a wonderful experience. I appreciate that they are honest about what is needed vs what can wait, and the quality of work performed is always great.

Thank you for your loyalty, Jessica! We're happy to hear you're so pleased with us! It's been our pleasure to keep your car running safely. You can always rest assured that if a service can wait, we won't push you into it. We'll see you next time, Jessica!

- Winkler Automotive
5

I had my state inspection done here. The staff was really nice and informative. They were upfront about what my car needed and about the cost as well. I will definitely keep using this spot for all future repairs!

Thank you, Mary! We're so happy to take care of your car, and love to hear that you appreciate our service. We'll see you next time!

- Winkler Automotive
5

I brought my car in and Winkler identified several issues that were needing repair. Saul and i discussed my desire for them to work primarily on safety issues, and he was very forthright with telling me what he felt was necessary and what could wait, which I really appreciated. The work could not be completed in timely way through fault of my old car, so loaner was offered. The staff kept me informed every step of the way. Thanks to Saul and Mary. I'm sorry I do not know the names of the other staff who worked on the car. The work was done well, and communication was excellent. They even followed up after I got the car back. I so appreciate staff and ownership being responsible and caring about the customer's satisfaction.

Thank you for writing such a lovely review, SuZanne! We pride ourselves on being transparent, and to look at all the work your car needs from a perspective that helps you. Being able to prioritize work can make a big difference in your time and budget, as it did for you. It was a pleasure being able to take care of you and your car! We'll see you next time, SuZanne!

- Winkler Automotive
5

I had the good fortune of stumbling upon Winkler Automotive when I was in a tight spot while traveling out of town. Stranded and desperate, I reached out for help, and they not only squeezed me into their busy schedule but also exceeded my expectations in every way. From the moment I walked in, their friendly and accommodating demeanor put me at ease. They took the time to listen to my truck trouble, asked insightful questions, and assured me that they'd do their best to get me back on the road swiftly. Not only did they successfully resolve my car troubles, but they demonstrated a genuine concern for my well-being. In the end, I left the shop not only with a repaired vehicle but also with a renewed faith in the kindness of strangers. This automotive mechanic's exceptional service, expertise, and willingness to help an out-of-town traveler in need have left a lasting impression on me. If you find yourself in a bind and need automotive assistance, I wholeheartedly recommend placing your trust in Winkler Automotive. They are a true lifesaver on the road. Thank you, Dennis

Hello Dennis, Thank you for this very nice review. It was a pleasure servicing your vehicle to put you back on the road and on your way back home as quickly as possible. I am glad you made it back! And best of luck to your son! Best regards, Karim

- Winkler Automotive
5

I had brought my car to Winkler after going somewhere else (rhymes with Shmister Smire 😉😉😉) and not feeling confident of their diagnostic process. I am not mechanically inclined at all and heavily rely on others to help me figure stuff out. Well, I had called here and spoke to Mary to explain my situation to which she said “it sounds like they’re giving you the runaround” regarding the other place, and that instantly created a sense of safety that Winkler would take care of me. So I brought my car in for them to look at the starter, as that was the issue, and they did a full diagnostic assessment to verify/confirm it wasn’t anything else causing the issue of course. Once completed they found a few things that were original to the car like radiator hoses, oil pan leak, and did a few fluid flushes. Once I got the car back I could not believe how wonderfully it drove, the car is from 2015 so I wasn’t expecting much, but holy cow!!! 10/10 recommend this place, for someone to be not at all mechanically inclined, I felt like I was not taken advantage of and they did the work needed without trying to sell me a bunch of work or costing an arm and a leg. They also gave me their technet warranty plan which if I’m understanding correctly is something mechanics just don’t do anymore, they don’t warranty their work, but winkler does!

Thank you so much for taking the time to write us such a great review, Chelsea! We were so sorry to hear that the other shops were hassling you, but getting your car fixed up and running even better was so rewarding! It warms our hearts to know how much you appreciate everything we offer. And yes, we do have a 3-year/36,000 mile nationwide warranty, so you can feel especially great about the work done on your vehicles. It's always a pleasure to talk to you, Chelsea! We look forward to seeing you again when it's time for service.

- Winkler Automotive
5

Awesome staff & very thorough. It's comforting to know that there are still shops that value their customers.

Thank you, Christina! Taking care of our customers is very important to us. We're delighted to hear that you appreciate us! It's been a pleasure keeping your truck in good shape. We'll see you next time!

- Winkler Automotive
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